| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 26 |
3.6%
|
| -7 | There is only one available internet provider | 19 |
2.6%
|
| 1 | Unable to change provider | 21 |
2.9%
|
| 2 | With some difficulty | 85 |
11.7%
|
| 3 | With little difficulty | 140 |
19.2%
|
| 4 | With no difficulty at all | 438 |
60.1%
|