| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 1 |
0.2%
|
| -7 | There is only one available internet provider | 9 |
1.5%
|
| 1 | Unable to change provider | 18 |
3%
|
| 2 | With some difficulty | 103 |
17.2%
|
| 3 | With little difficulty | 112 |
18.7%
|
| 4 | With no difficulty at all | 355 |
59.4%
|