| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 11 |
1.3%
|
| -7 | There is only one available internet provider | 22 |
2.6%
|
| 1 | Unable to change provider | 70 |
8.2%
|
| 2 | With some difficulty | 140 |
16.5%
|
| 3 | With little difficulty | 325 |
38.2%
|
| 4 | With no difficulty at all | 282 |
33.2%
|