| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 15 |
2.5%
|
| -7 | There is only one available internet provider | 39 |
6.5%
|
| 1 | Unable to change provider | 18 |
3%
|
| 2 | With some difficulty | 136 |
22.7%
|
| 3 | With little difficulty | 129 |
21.6%
|
| 4 | With no difficulty at all | 261 |
43.6%
|