| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 3 |
0.3%
|
| -7 | There is only one available internet provider | 6 |
0.6%
|
| 1 | Unable to change provider | 19 |
2%
|
| 2 | With some difficulty | 81 |
8.4%
|
| 3 | With little difficulty | 185 |
19.2%
|
| 4 | With no difficulty at all | 672 |
69.6%
|