| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 15 |
1.5%
|
| -7 | There is only one available internet provider | 90 |
8.8%
|
| 1 | Unable to change provider | 113 |
11%
|
| 2 | With some difficulty | 39 |
3.8%
|
| 3 | With little difficulty | 58 |
5.6%
|
| 4 | With no difficulty at all | 713 |
69.4%
|