| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 11 |
3.1%
|
| -7 | There is only one available internet provider | 14 |
3.9%
|
| 1 | Unable to change provider | 11 |
3.1%
|
| 2 | With some difficulty | 63 |
17.5%
|
| 3 | With little difficulty | 74 |
20.6%
|
| 4 | With no difficulty at all | 187 |
51.9%
|