Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 1 |
0.5%
|
-7 | Does not apply (spontaneous) | 34 |
17.7%
|
1 | We fixed it but did not take further action | 10 |
5.2%
|
2 | We fixed it and took action to make sure it did not happen again | 56 |
29.2%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 23 |
12%
|
4 | No action was taken | 68 |
35.4%
|
Sysmiss | 172 |