| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 9 | 
                                    
                                    2.5%
                                 | 
| -7 | There is only one available internet provider | 16 | 
                                    
                                    4.4%
                                 | 
| 1 | Unable to change provider | 19 | 
                                    
                                    5.2%
                                 | 
| 2 | With some difficulty | 45 | 
                                    
                                    12.4%
                                 | 
| 3 | With little difficulty | 54 | 
                                    
                                    14.9%
                                 | 
| 4 | With no difficulty at all | 220 | 
                                    
                                    60.6%
                                 |