| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 63 |
6.3%
|
| -7 | There is only one available internet provider | 59 |
5.9%
|
| 1 | Unable to change provider | 104 |
10.3%
|
| 2 | With some difficulty | 76 |
7.5%
|
| 3 | With little difficulty | 181 |
18%
|
| 4 | With no difficulty at all | 525 |
52.1%
|