| Value | Category | Cases | |
|---|---|---|---|
| 1 | Grant money is always late | 28 |
0.1%
|
| 2 | Wait too long for payment | 104 |
0.5%
|
| 3 | Grant money is not enough | 67 |
0.3%
|
| 4 | Illegal deductions | 4 |
0%
|
| 5 | Corrupt officials | 33 |
0.2%
|
| 6 | Rude or uncaring staff | 67 |
0.3%
|
| 7 | Sassa services are too far | 20 |
0.1%
|
| 8 | Poor security at cash points | 6 |
0%
|
| 9 | Other( Specify) | 59 |
0.3%
|
| 88 | Not applicable | 20155 |
98.1%
|