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Water and Sanitation Impact Evaluation 2015-2019
Baseline and Endline Survey

Kenya, 2015 - 2019
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Reference ID
KEN_2015-2019_WASHIE_v01_M
Producer(s)
Aidan Coville, Sebastian Galiani, Paul Gertler
Metadata
Documentation in PDF DDI/XML JSON
Study website
Created on
Sep 03, 2025
Last modified
Sep 03, 2025
Page views
42
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  • Study Description
  • Data Dictionary
  • Downloads
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  • Identification
  • Version
  • Scope
  • Coverage
  • Producers and sponsors
  • Sampling
  • Data collection
  • Metadata production
  • Identification

    Survey ID number

    KEN_2015-2019_WASHIE_v01_M

    Title

    Water and Sanitation Impact Evaluation 2015-2019

    Subtitle

    Baseline and Endline Survey

    Country
    Name Country code
    Kenya KEN
    Study type

    Other Household Survey [hh/oth]

    Series Information

    There are 3 rounds for this survey: Baseline Tenant and Property Owner survey (September 2015 - March 2017), Property Owner Listing (August - September 2018), and Endline property owner survey and tenant survey (August - October 2019).

    Abstract

    We estimate the impacts of two interventions implemented as field experiments in informal settlements by Nairobi’s water and sanitation utility to improve revenue collection efficiency and last mile connection loan repayment: (i) face-to-face engagement between utility staff and customers to encourage payment and (ii) contract enforcement for service disconnection due to nonpayment in the form of transparent and credible disconnection notices. While we find no effect of the engagement, we find large effects of enforcement on payment. We also find no effect on access to water, perceptions of utility fairness or quality of service delivery, on the relationships between tenants and property owners, or on tenant mental well-being nine months after the intervention. To counterbalance the increase in payments, property owners increased rental income by renting out additional space. Taken together these results suggest that transparent contract enforcement was effective at improving revenue collection efficiency without incurring large social or political costs.

    Kind of Data

    Sample survey data [ssd]

    Unit of Analysis
    • Multi-dwelling compound
    • Landlord
    • Tenant

    Version

    Version Description

    "Deidentified datasets for public distribution.

    Replication files for ""Coville, Aidan, Sebastian Galiani, Paul Gertler, and Susumu Yoshida. Financing Municipal Water and Sanitation Services in Nairobi’s Informal Settlements. Review of Economics and Statistics. Forthcoming.” can be found in the GitHub repository: https://github.com/worldbank/nairobi-sanitation."

    Scope

    Notes

    The scope of the survey includes:

    • Property owners: household and dwelling characteristics including rent, income sources, relationships and engagement between owners and tenants, self-reported willingness to pay measures, water sources, sanitation facilities, use, and practices, and socioeconomic characteristics.
    • Tenants: number of tenants, length of tenure, lease agreements, service payment methods, rental charges, existing compound infrastructure, income, engagement with other tenants and landlord and demographic details of the household.

    Coverage

    Geographic Coverage

    Informal settlements in Nairobi, Kenya

    Producers and sponsors

    Primary investigators
    Name Affiliation
    Aidan Coville World Bank
    Sebastian Galiani University of Maryland
    Paul Gertler University of California, Berkeley
    Producers
    Name Affiliation
    Susumu Yoshida Green Climate Fund
    Funding Agency/Sponsor
    Name Abbreviation
    Strategic Impact Evaluation Fund SIEF
    Impact Evaluation to Development Impact I2I
    J-PAL Urban Services Initiative USI
    International Growth Center IGC
    Other Identifications/Acknowledgments
    Name
    Nairobi City Water and Sewerage Company staff including Nahashon Muguna, Jackson Munuve, Kagiri Gicheha, Jason Mwangi, Beldina Owade, Christine Machio, Paul Mwarania, Ephantus Mugo, Martin Nangole, Lucy Njambi, Daisy Nyaboke and Owen Wanjala
    Christine Ochieng, Paul Mbanga, Wendy Ayres, Rajesh Advani, Jessica Lopez and Clifford Mwaura
    Kenya Innovations for Poverty Action (IPA) team provided professional field support throughout the program, with particular thanks to Frank Odhiambo, Bonnyface Mwangi, Geoffrey Onyambu, John Paul Buleti, Allison Stone and Alice Kirungu
    Amy Dolinger, Marco Valenza and Duncan Webb. DIME Analytics provided technical support throughout the analysis with Luiza Andrade conducting code reproducibility checks

    Sampling

    Sampling Procedure

    Landlord listing: From the utility database of all informal settlement property owners, 595 accounts were first removed from the sample to act as a pure control comparison. The remaining property owners were first called to confirm contact details and receive the base intervention. Eligibility criteria into the study included: (i) property owners were able to be contacted and their contact details could be updated; (ii) their payment accounts were in arrears and (iii) property owners did not hold multiple accounts (multiple-property owners). All eligible property owners then received the basic information intervention and contact details were updated.

    Follow up property owner survey: All property owners that were included as treatment or control for the contract enforcement intervention were to be surveyed.

    Data collection

    Dates of Data Collection
    Start End Cycle
    2015-09-01 2017-03-31 Baseline
    2018-08-01 2018-09-30 Property owner listing survey
    2019-08-01 2019-10-30 Endline survey
    Mode of data collection
    • Computer Assisted Personal Interview [capi]
    Data Collectors
    Name
    Innovations for Poverty Action

    Metadata production

    DDI Document ID

    DDI_KEN_2015-2019_WASHIE_v01_M_WB

    Producers
    Name Abbreviation Affiliation Role
    Development Economics Data Group DECDG The World Bank Documentation of the DDI
    Date of Metadata Production

    2023-12-11

    Metadata version

    DDI Document version

    Version 01 (December 2023)

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