| Value | Category | 
                                    
                    
                        | 1 | Too expensive | 
                                    
                    
                        | 2 | Wait too long | 
                                    
                    
                        | 3 | Staff discourteous | 
                                    
                    
                        | 4 | Male staff | 
                                    
                    
                        | 5 | Desired m. unavailbl | 
                                    
                    
                        | 6 | Other | 
                                    
                    
                        | 7 | No complaints | 
                            
            Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.