| Value | Category | 
|---|---|
| -9 | Don't Know | 
| -8 | Refused | 
| -5 | Not Applicable | 
| -3 | Missing | 
| 1 | Satisfaction Scale: 1 | 
| 2 | Satisfaction Scale: 2 | 
| 3 | Satisfaction Scale: 3 | 
| 4 | Satisfaction Scale: 4 | 
| 5 | Satisfaction Scale: 5 | 
| 6 | Satisfaction Scale: 6 | 
| 7 | Satisfaction Scale: 7 | 
| 8 | Satisfaction Scale: 8 | 
| 9 | Satisfaction Scale: 9 | 
| 10 | Satisfaction Scale: 10 | 
| Sysmiss |