| Value | Category |
|---|---|
| 1 | Self-treated him/herself |
| 2 | Decided to let it run itself |
| 3 | High cost of visit |
| 4 | The drug is too expensive |
| 5 | Long queues |
| 6 | Absence of a specialist |
| 7 | The clinic is too far |
| 8 | Absence of drugs |
| 9 | Pharmacy is located far away |
| 10 | Poor service |
| 11 | Poor service |
| Sysmiss |