| Value | Category | 
|---|---|
| 1 | Too far / difficult access | 
| 2 | Too expensive | 
| 3 | Waiting time too long | 
| 4 | Poor medical equipment | 
| 5 | Essential drug not available | 
| 6 | Poor hygiene | 
| 7 | Lack of privacy | 
| 8 | No provider | 
| 9 | Provider not qualified | 
| 10 | Unfriendly provider | 
| 11 | Prefers house | 
| 12 | Did not arrive on time | 
| 96 | Other | 
| 98 | Don't know |