Enterprise Survey 2013
Macedonia, FYR, 2012 - 2013
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Reference ID
MKD_2013_ES_v01_M
Producer(s)
World Bank, European Bank for Reconstruction and Development
Created on
Sep 05, 2014
Last modified
Mar 29, 2019
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15311
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- Data files
-
FyrMacedonia-2013-full
data
Most important new/significantly improved method of supplying products/s (ECAo8x)
Data file: FyrMacedonia-2013-full data
Overview
Valid:
84
Type:
Discrete
Start:
2036
End:
2269
Width:
234
Format:
Questions and instructions
Literal question
Please give a short description of this establishment's most important new or significantly improved production or delivery method.
Categories
| Value | Category |
|---|---|
| -8 | |
| Does not apply | |
| Improved speed in delivery, by increasing the number of the employees; delivery is faster and timely, and there is time for increased workflow | |
| Introducing ISO standards, and production lines for manufacturing of new molds | |
| New system for tracking customer loyalty. By using a loyalty card, customers gain bonuses and afterwards they win vouchers for loyalty and get informed through our system. | |
| Newly introduced company products led to increased quality of performance and better realization of works | |
| RESPONDENT SAYS NO METHOD WAS STATED - PLS CHECK THE DATABASE FOR CORRECTIOn | |
| automation of the manufacturing process | |
| capturing the original taste of the purchased licence (respondents full explanation, no further details provided when re-asked) | |
| control of the production process, unification of the process, with goal to lower the price and improve the product | |
| cooperation with Faculty of Civil Engineering in Skopje and Civil Engineering Institute for the introduction of new framework products and systems - technological-consulting and partnering nature of cooperation | |
| delivering equipment for the new airport including training of the team, responsibility for the team handling the installed equipment. Timely and quality service for delivery of the products in coordination with the team of engineers. | |
| delivery of fresh fish in a special vehicle, freezer truck | |
| delivery of goods from distributors | |
| direct transfer of information through computer systems | |
| electronic notification, delivery of any type of forms | |
| establishing new department for sales of spare parts | |
| ferronickel is an alloy that consists of 20% nickel and 80% iron, produced by smelting different kinds of ores. The introduced change involves import from other countries (so far only local ore was mined and processed) | |
| import-transport of the newly introduced solar collectors to the company offer | |
| improved and faster custom regulation procedures (used to have issues with custom regulation procedures when importing parts and pieces, now this process is improved through new methods and terms of reference | |
| improved customer care services-more efficient problem solving through new internet channels | |
| improved delivery, divided to categories by consumers | |
| improved mechanization and method of storage | |
| improved organization and efficency among employees | |
| improved organizational aspects of client service | |
| improved quality by using UV colours for printing, and faster procedures | |
| improved service, additional teams, additional vehicles for different terrains | |
| improved speed of delivery | |
| improvement of the technology, machines | |
| in cooperation with the manufacturer that supplies us with footware we started new planning procedures before the start of every season about the colours and models relevant for our market | |
| in manufacturing process, improved manufacturing line | |
| increased performance of the machines in the production process and improved design | |
| increased range of goods offered | |
| installation of digital readers in the equipment | |
| installation of new measuring equipment in production process, hiring professional consulting team for introduction of new quality control procedures | |
| introduced more favorable and improved services for long-term clients | |
| introducing HACCP system | |
| introducing delivery with own vehicle throughout the country, but for smaller quantities we use outsorced services of cargo transport | |
| introducing improved and faster delivery | |
| introducing new improved delivery method | |
| introducing new methods for faster document preparation and issuing | |
| introducing new software for quality control of the services provided | |
| lowering the price for transportation, and easy and fast installation | |
| machine that improves the quality of printed materials | |
| modernized slaughter line | |
| new delivery of fresh bread with own vehicles to all selling posts | |
| new improved technology for production of a new type of product (pillows) - no more clarification provided on the side of respondent | |
| new improved technology that was necessary for production of our wooden packaging | |
| new machinery was required for manufacturing of high technology product HDMI | |
| new machines and technology for maintaining and cooling the wine | |
| new machines for manufacturing and packaging | |
| new manufaturing tools were introduced for the purpose od digitally processing ornametns and details on our products | |
| new method for planning the quantities for purchasing the products for sale | |
| new methods of delivery of the goods in cooperation with domestic companies | |
| new offer of services through new packages that significantly improve sales | |
| new production of rings - made with centrifugal casting machine (produced and sold afterwards) | |
| new software for coordinating the complete supply | |
| on time valuation of the demand and on time reaction | |
| organized on-site maintenance, with equipped vehicles | |
| preparation of printing plates (not done before) | |
| production time shortened, quality improvement, efficiency increased | |
| purchase of new, more secure transport vehicles, and free delivery to the clients | |
| purchase of quality materials, new design, quality manufacturing | |
| purchased new trucks and equipment for improved delivery of the items. Improved client service by increasing the number of employees and changing the organizational structure, thus making adjustments for better efficiency and services | |
| purchasing raw materials through new channels and ways, in addition to the old ones ( with bank garantee) | |
| respondent saYS NO METHOD WAS STATED - PLS CHECK THE DATABASE FOR CORRECTIOn | |
| self control and super control = reinstalling more controlling units and points through self-monitoring processes and superintendants who monitor the selfmonitoring (respondent's explanation upon re-asking) | |
| started producing a new integral flour bread by following the HACCP system (already introduced in the company; no changes in the production process, just ingredients and form) | |
| started selling gas for households and other types of gas for vehicles | |
| started using e-banking | |
| started using more accurate accounting software | |
| the method of improving manufacturing process refers to the quality of raw materials and the perfect packaging | |
| the method of sewing and cutting with new machines | |
| the whole retail and filling process was improved and a more efficient, economical, easier way was implemented - no other details provided by the respondent upon recall | |
| training, renewal of machines | |
| upgrading the existing functions on mileage meters for trucks | |
| use of internet technologies helped them to get in contact with better foreign suppliers and improved business in general | |
| use of new machines with better quality for manufacturing of PVC windows and doors | |
| using a computer aided machine - CNC, for manufacture of complex parts for chairs | |
| using new specialized van for supply and logistics | |
| with new machine installed the production process is completely automated |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Interviewer instructions
INTERVIEWER: The most important production or delivery method innovation is the production or delivery method innovation that had the largest impact on the operations of the establishment.
Others
Notes
ECAo8x. Most important new/significantly improved method of supplying products/services