Value |
Category |
1 |
I do not know what it is |
2 |
I do not know how to open an account |
3 |
I do not have a state-issued/national ID or other required documents |
4 |
I prefer to use another type of institution, e.g. SACCO or MFI |
5 |
I do not have money to use this service |
6 |
I do not need one, I do not make any transactions |
7 |
Registration paperwork is too complicated |
8 |
Registration fee is too high |
9 |
Using mobile money is difficult |
10 |
Fees for using mobile money are too high |
11 |
I do not have money to make any transactions with mobile money |
12 |
No one among my friends or family is using it |
13 |
I do not understand the purpose of mobile money, I do not know what I can use it for |
14 |
There are no mobile money agents close to where I live/work |
15 |
Mobile money are not reliable |
16 |
Mobile money do not offer the services I need |
17 |
Mobile money agents are unfriendly; they make me feel unwelcomed |
18 |
I can’t afford the minimum balance |
19 |
Mobile money are not convenient for me |
20 |
I never thought about using mobile money |
21 |
I do not trust MM/that my money is safe with MM |
22 |
I would rather have my money close to me |
23 |
I use a bank |
24 |
I don’t have time to use MM/go to agents |
25 |
I use somebody else’s account |
26 |
My husband, family, in-laws do not approve of me using mobile money |
27 |
I will not be able to use mobile money/to go to an agent on my own |
28 |
It’s not approved by my religion |
29 |
The network coverage is too poor/unreliable in the area where I live/work |
30 |
The network coverage is too poor/unreliable in the area where people with whom I transact live/work |
31 |
I have heard of fraud on mobile money |
32 |
Other(SPECIFY) |
33 |
DK/Refused |
Sysmiss |
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.