| Value |
Category |
| 1 |
I do not know what it is |
| 2 |
I do not know how to open an account |
| 3 |
I do not have a state-issued/national ID or other required documents |
| 4 |
I do not have money to use this service |
| 5 |
I do not need one, I do not make any transactions |
| 6 |
Registration paperwork is too complicated |
| 7 |
Registration fee is too high |
| 8 |
Using mobile money is difficult |
| 9 |
Fees for using mobile money are too high |
| 10 |
I do not have money to make any transactions with mobile money |
| 11 |
No one among my friends or family is using it |
| 12 |
I do not understand the purpose of mobile money, I do not know what I can use it for |
| 13 |
There are no mobile money agents close to where I live/work |
| 14 |
Mobile money are not reliable |
| 15 |
Mobile money do not offer the services I need |
| 16 |
Mobile money agents are unfriendly; they make me feel unwelcomed |
| 17 |
I can't afford the minimum balance |
| 18 |
Mobile money are not convenient for me |
| 19 |
I never thought about using mobile money |
| 20 |
I do not trust MM/that my money is safe with MM |
| 21 |
I would rather have my money close to me |
| 22 |
I use a bank |
| 23 |
I don't have time to use MM/go to agents |
| 24 |
I use somebody else's account |
| 25 |
My husband, family, in-laws do not approve of me using mobile money |
| 26 |
I will not be able to use mobile money/to go to an agent on my own |
| 27 |
It's not approved by my religion |
| 28 |
The network coverage is too poor/unreliable in the area where I live/work |
| 29 |
The network coverage is too poor/unreliable in the area where people with whom I transact live/work |
| 30 |
I have heard of fraud on mobile money |
| 31 |
Other |
| 32 |
DK/Refused |
| Sysmiss |
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.