Question post text
2 = No - Go to Q5.29d
3 = Do not know - Go to Q5.29d
var_qstn_ivulnstr
This question applies only to the households with a complaint related to electricity. If the answer to this question is 'Yes', the respondent is asked whether he/she called the call centre during the past year.
The enumerator is instructed to skip to Q5.29d if the answer to this question is either 'No' or 'Do not know'.