Please describe in detail how the main new or significantly improved process is different than the most similar process that is or was used by this establishment
Categories
Value
Category
Completely New
Improved Service Offering
New
Quicker Process That Uses Less Labour.
Technologically Advanced Machinery
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Interviewer instructions
IF THERE IS NOTHING SIMILAR WRITE "COMPLETELY NEW"