| Value |
Category |
| . |
|
| Any staff arround |
|
| Any staff on duty |
|
| Community head |
|
| Community meetings |
|
| Complain during meeting with community |
|
| Complain to the village health committee. |
|
| Complaint to village health workers |
|
| During follow-up visit |
|
| During health talk |
|
| During outreach or seminars, the facility addresses the complaints of the community |
|
| During polio immunisation |
|
| Facility telephone number |
|
| Home visit |
|
| Home visit and follow up |
|
| Meet any staff they see |
|
| Mobile phone |
|
| Not written |
|
| OIC, through patient's feedback phone number to the PHCMB, local government health authority |
|
| Phone call |
|
| Referral forms |
|
| THROUGH THE VILLAGE HEALTH WORKER |
|
| Tell village health workers |
|
| The Primary health care management board |
|
| The staffs normally go on follow up, to know what is wrong with the patience |
|
| The village health workers |
|
| They come to the facility to complain verbally and also to the WDC chairman. |
|
| Through VHWs |
|
| Through VHWs and the WDC |
|
| Through Volunteer village health worker |
|
| Through the VHW |
|
| Through the vhw and chew to the OIC |
|
| Through the village health worker |
|
| Through the village health workers |
|
| Through their women leaders in different villages |
|
| Through village health workers |
|
| Verbal feedback to the officer in charge |
|
| Village Health Workers |
|
| Village health workers |
|
| WDC |
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.