Value |
Category |
. |
|
Any staff arround |
|
Any staff on duty |
|
Community head |
|
Community meetings |
|
Complain during meeting with community |
|
Complain to the village health committee. |
|
Complaint to village health workers |
|
During follow-up visit |
|
During health talk |
|
During outreach or seminars, the facility addresses the complaints of the community |
|
During polio immunisation |
|
Facility telephone number |
|
Home visit |
|
Home visit and follow up |
|
Meet any staff they see |
|
Mobile phone |
|
Not written |
|
OIC, through patient's feedback phone number to the PHCMB, local government health authority |
|
Phone call |
|
Referral forms |
|
THROUGH THE VILLAGE HEALTH WORKER |
|
Tell village health workers |
|
The Primary health care management board |
|
The staffs normally go on follow up, to know what is wrong with the patience |
|
The village health workers |
|
They come to the facility to complain verbally and also to the WDC chairman. |
|
Through VHWs |
|
Through VHWs and the WDC |
|
Through Volunteer village health worker |
|
Through the VHW |
|
Through the vhw and chew to the OIC |
|
Through the village health worker |
|
Through the village health workers |
|
Through their women leaders in different villages |
|
Through village health workers |
|
Verbal feedback to the officer in charge |
|
Village Health Workers |
|
Village health workers |
|
WDC |
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.