Subsidy Reinvestment and Empowerment Programme Maternal and Child Health Initiative Impact Evaluation (SURE-P MCH) 2014 - 2015, Midline Survey
Nigeria, 2014 - 2015
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Reference ID
NGA_2014_SUREPIE-ML_v01_M
Producer(s)
Pedro Rosa Dias, Marcos Vera-Hernández, Marcus Holmlund, Pamela Jervis Ortiz, Qiao Wang
Created on
Sep 19, 2018
Last modified
Sep 07, 2022
Page views
79531
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220
Specify other. (complains_patient_other)
Data file: sure_p_wdc_all
Overview
Valid:
160
Type:
Discrete
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category |
|---|---|
| Announcement at the mosque | |
| By meeting with the patient | |
| By observation from the patients part at the PHC concerning his/her complain to see if there has been improvement | |
| Call for gathering | |
| Call the patients and liaise with them. | |
| Call the patients to tell him/her | |
| Call the the patient and tell him/her | |
| Chief | |
| Churches | |
| Churches and mosque | |
| Churches and mosques | |
| Communicating directly with the complainer | |
| Community meetings | |
| Dialogue between individuals | |
| Direct contact | |
| Direct to the complainer | |
| Discuss with patients | |
| Dont know | |
| During Antenatal day and health week. | |
| During antenatal visits | |
| During review meeting with patients | |
| During the general meeting day | |
| Face to face resolution | |
| Face to face settlement | |
| Feedback complaints from patient get to them through announcement by the village chairmam | |
| Feedback is given back to the patient personally | |
| Feedback is not provided | |
| Further discussions are held | |
| Gives back immediate feedback to the complainer face-to-face | |
| He call the patient and discuss with him personally | |
| He call the patient and he talk to him personally | |
| Home visitation to the patient that complained | |
| I follow them to the PHC and discuss the issue with in charge of the facility | |
| INDIVIDUALLY | |
| In charge | |
| In person | |
| Individual contact | |
| Inform Ward leaders | |
| Invite the patient and address them | |
| Invited to the facility | |
| Its shared during ante-natal visits and immunization | |
| Landlord meeting, religious meeting | |
| Meeting with individuals with the complains | |
| Meeting with the complainer | |
| Mosque | |
| Mosque/church | |
| No | |
| No complains made to any one in the facility. | |
| No complaint yet, the wdc just had a meeting where they discussed the issue about suggestion box | |
| No complaint yet. | |
| No complaints | |
| No complaints are made. | |
| No complaints is made | |
| No suggestion box | |
| None | |
| None have been received | |
| None. | |
| One on One discusion | |
| One on one | |
| One on one communication | |
| One on one communication. | |
| One on one discussion | |
| One on one discussions | |
| One on one interaction | |
| One on one raport | |
| One on one rapport | |
| One on one talk | |
| One on one talk with incherge | |
| One on one verbal communication. | |
| One on one with incharge | |
| One on one with patient | |
| One on one with patiente | |
| One on one with the OIC of Facility | |
| One on one with the incharge | |
| One one with the OIC | |
| Oral feedback | |
| Patients are called and given feedback personally | |
| Personal communication | |
| Personal contact | |
| Personal conversation with patient | |
| Personal meeting | |
| Personally | |
| Personally one on one in the facility | |
| Religion house | |
| Religious gathering | |
| Religious house | |
| Send people to the patient | |
| Shared in Health Education/interactive session | |
| Since inception till date, no such information has been shared with patients | |
| THROUGH CHURCHES | |
| Talk to patient | |
| Talking to them one on one | |
| Talks to the patient directly | |
| Tell the person privately | |
| The complaints gets to me and I handle it and get back to the patient | |
| The feedback is conveyed to the patient personally | |
| The officer in charge takes care of it herself and the patients feedback | |
| The patient comes back to the OIC for the feedback | |
| The patient is called and given the feedback personally | |
| The patient is invited and discussed with | |
| The personnel | |
| There has been no complains | |
| There is nobody handling complaint of the patient | |
| They(patient) usually see the result if their compaints | |
| Through home visit | |
| Through Meeeting | |
| Through ceremony | |
| Through the OIC | |
| Through the VHW | |
| Through the VHWs | |
| Through the village health workers | |
| Through village head | |
| Through village health workers | |
| Through wardhead | |
| Verbal communication | |
| Verbal discussion | |
| Verbally | |
| Visit the facility to share feedback with patients | |
| Visit the patient at home | |
| Visit the patient. | |
| Visit the patients to feed them back | |
| Visit them to give them feedback | |
| WDC | |
| We Communicate back to them. | |
| You invite the complainer to d health facility and deal with it there. |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
Description
Source of information
Specify other.
Imputation and derivation
Imputation
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Others
Security
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Notes
"Specify other."
"Other (specify)"
"Other (specify)"