| Value | Category |
|---|---|
| 1 | Refuse it |
| 2 | Still take the order and tell the customer to wait |
| 3 | Still take the order and ask another business to help fulfil |
| 4 | Refer the customer to a neighboring business (not family) |
| 5 | Refer the customer to a business run by my spouse/ domestic |
| 6 | Refer the customer to a business run by other family member |
| 7 | |
| 99 | |
| 101 | .N |