When making agreements with customers, please indicate to what degree each of the following is effective in resolving or preventing problems.
- Personal relationship and trust
Categories
Value
Category
-9
Don't know (spontaneous)
1
Not at all
2
Slightly
3
Moderately
4
Very much
5
Extremely
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
