| Value | Category | Cases | |
|---|---|---|---|
| 1 | Facilities not clean | 8 |
0%
|
| 2 | Long waiting time | 222 |
1.1%
|
| 3 | Opening times not convenient | 33 |
0.2%
|
| 4 | Too expensive | 35 |
0.2%
|
| 5 | Drugs that were needed, not available | 92 |
0.4%
|
| 6 | Staff rude or uncaring or turned patient away | 59 |
0.3%
|
| 7 | Incorrect diagnosis | 9 |
0%
|
| 8 | Not on medical aid scheme list of facilities | 33 |
0.2%
|
| 9 | Prefer to use a state/provincial health institution | 75 |
0.4%
|
| 10 | Prefer to use a private health institution | 607 |
2.9%
|
| 11 | Other | 169 |
0.8%
|
| 88 | Not applicable | 19431 |
92.9%
|
| 99 | Unspecified | 135 |
0.6%
|