| Value | Category | Cases | |
|---|---|---|---|
| And most problem is that the agents don't 've money to give out if one is receiving money | 1 |
6.3%
|
|
| Bought airtime but wasn't sent to her number but deductions where made | 1 |
6.3%
|
|
| I forgot my pin number | 1 |
6.3%
|
|
| I sent the money but they told me that the one who opened an account I was sending to did not qualify to receive a huge | 1 |
6.3%
|
|
| She lost airtime after doing the transaction | 1 |
6.3%
|
|
| Some agents refuse customers from withdrawing | 1 |
6.3%
|
|
| The agents are rude | 1 |
6.3%
|
|
| When sending talktime to another number it fails to go. | 1 |
6.3%
|
|
| it took long for me to get the money | 1 |
6.3%
|
|
| it took long to get the cash | 1 |
6.3%
|
|
| lack of forms when you want to deposit money | 1 |
6.3%
|
|
| long queues whereby the would be about five to six queues | 1 |
6.3%
|
|
| my pin number was blocked | 1 |
6.3%
|
|
| receiving money a day after it was sent instead of the actual day | 1 |
6.3%
|
|
| some agents are very stubborn | 1 |
6.3%
|
|
| you cannot send someone to withdraw money for you, | 1 |
6.3%
|