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FinScope 2015, Financial Inclusion

Zambia, 2015
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Reference ID
ZMB_2015_FSDZ_v01_M
Producer(s)
Financial Sector Deepening Zambia
Metadata
DDI/XML JSON
Created on
Dec 05, 2019
Last modified
Dec 05, 2019
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21552
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7.18.2. What did you do when you experienced these problems? (Q7_18_2_1)

Data file: zmb-zambia-finscope-2015-v1.1-stata11

Overview

Valid: 499
Invalid: 8072
Type: Discrete
Decimal: 0
Start: 6055
End: 6055
Width: 1
Range: 1 - 4
Format: Numeric

Questions and instructions

Categories
Value Category Cases
1 Complained at customer services desk 58
11.6%
2 Went to the agent/Complained with agent 32
6.4%
3 Did nothing 316
63.3%
4 Other, specify 93
18.6%
Sysmiss 8072
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
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