FinScope 2015, Financial Inclusion

Zambia, 2015

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Reference ID

ZMB_2015_FSDZ_v01_M

Producer(s)

Financial Sector Deepening Zambia

Metadata

DDI/XML JSON

Created on

Dec 05, 2019

Last modified

Dec 05, 2019

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21469

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7.18.2. What did you do when you experienced these problems? (Q7_18_2_2)

Data file: zmb-zambia-finscope-2015-v1.1-stata11

Overview

Valid: 12

Invalid: 8559

Type: Discrete

Decimal: 0

Start: 6056

End: 6056

Width: 1

Range: 1 - 4

Format: Numeric

Questions and instructions

Categories

Value	Category	Cases
1	Complained at customer services desk	0	0%
2	Went to the agent/Complained with agent	7	58.3%
3	Did nothing	0	0%
4	Other, specify	5	41.7%
Sysmiss		8559

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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