Value | Category | Cases | |
---|---|---|---|
1 | Call/SMS utility company | 890 |
72.8%
|
2 | Call a local technician | 129 |
10.5%
|
3 | Send a letter/email | 1 |
0.1%
|
4 | Social media | 0 |
0%
|
5 | Talk to community representative | 3 |
0.2%
|
6 | No system to request repairs/file complaint | 81 |
6.6%
|
7 | Physical visit the service provider | 103 |
8.4%
|
555 | Other, specify | 16 |
1.3%
|
Sysmiss | 2389 |