| Value | Category | Cases | |
|---|---|---|---|
| -5 | HT: Dropped out survey;RU:Inappropriate response | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -4 | Not asked in survey | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -3 | Not applicable | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -2 | No answer; BH: Refused | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -1 | Don´t know | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| 1 | Completely dissatisfied | 28 | 
                                                                 
                                    
                                    1.4%
                                 
                                                             | 
                                                        
                    
| 2 | 2 | 25 | 
                                                                 
                                    
                                    1.3%
                                 
                                                             | 
                                                        
                    
| 3 | 3 | 13 | 
                                                                 
                                    
                                    0.7%
                                 
                                                             | 
                                                        
                    
| 4 | 4 | 27 | 
                                                                 
                                    
                                    1.4%
                                 
                                                             | 
                                                        
                    
| 5 | 5 | 82 | 
                                                                 
                                    
                                    4.1%
                                 
                                                             | 
                                                        
                    
| 6 | 6 | 69 | 
                                                                 
                                    
                                    3.5%
                                 
                                                             | 
                                                        
                    
| 7 | 7 | 139 | 
                                                                 
                                    
                                    7%
                                 
                                                             | 
                                                        
                    
| 8 | 8 | 420 | 
                                                                 
                                    
                                    21%
                                 
                                                             | 
                                                        
                    
| 9 | 9 | 327 | 
                                                                 
                                    
                                    16.4%
                                 
                                                             | 
                                                        
                    
| 10 | Completely satisfied | 870 | 
                                                                 
                                    
                                    43.5%
                                 
                                                             |