| Value | Category | Cases | |
|---|---|---|---|
| -5 | HT: Dropped out survey;DE,SE:Inapplicable ; RU:Inappropriate | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -4 | Not asked in survey | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -3 | Not applicable | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -2 | No answer; BH: Refused | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -1 | Don´t know | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| 1 | Completely dissatisfied | 152 | 
                                                                 
                                    
                                    7.6%
                                 
                                                             | 
                                                        
                    
| 2 | 2 | 28 | 
                                                                 
                                    
                                    1.4%
                                 
                                                             | 
                                                        
                    
| 3 | 3 | 61 | 
                                                                 
                                    
                                    3.1%
                                 
                                                             | 
                                                        
                    
| 4 | 4 | 86 | 
                                                                 
                                    
                                    4.3%
                                 
                                                             | 
                                                        
                    
| 5 | 5 | 207 | 
                                                                 
                                    
                                    10.4%
                                 
                                                             | 
                                                        
                    
| 6 | 6 | 160 | 
                                                                 
                                    
                                    8%
                                 
                                                             | 
                                                        
                    
| 7 | 7 | 264 | 
                                                                 
                                    
                                    13.2%
                                 
                                                             | 
                                                        
                    
| 8 | 8 | 411 | 
                                                                 
                                    
                                    20.6%
                                 
                                                             | 
                                                        
                    
| 9 | 9 | 184 | 
                                                                 
                                    
                                    9.2%
                                 
                                                             | 
                                                        
                    
| 10 | Completely satisfied | 447 | 
                                                                 
                                    
                                    22.4%
                                 
                                                             |