| Value | Category | Cases | |
|---|---|---|---|
| -5 | HT: Dropped out survey;RU:Inappropriate response | 0 | 
                                    
                                    0%
                                 | 
| -4 | Not asked in survey | 0 | 
                                    
                                    0%
                                 | 
| -3 | Not applicable | 0 | 
                                    
                                    0%
                                 | 
| -2 | No answer; BH: Refused | 0 | 
                                    
                                    0%
                                 | 
| -1 | Don´t know | 0 | 
                                    
                                    0%
                                 | 
| 1 | Completely dissatisfied | 95 | 
                                    
                                    7.9%
                                 | 
| 2 | 2 | 14 | 
                                    
                                    1.2%
                                 | 
| 3 | 3 | 29 | 
                                    
                                    2.4%
                                 | 
| 4 | 4 | 25 | 
                                    
                                    2.1%
                                 | 
| 5 | 5 | 162 | 
                                    
                                    13.5%
                                 | 
| 6 | 6 | 87 | 
                                    
                                    7.3%
                                 | 
| 7 | 7 | 99 | 
                                    
                                    8.3%
                                 | 
| 8 | 8 | 171 | 
                                    
                                    14.3%
                                 | 
| 9 | 9 | 81 | 
                                    
                                    6.8%
                                 | 
| 10 | Completely satisfied | 437 | 
                                    
                                    36.4%
                                 |