| Value | Category | Cases | |
|---|---|---|---|
| -5 | HT: Dropped out survey;DE,SE:Inapplicable ; RU:Inappropriate | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -4 | Not asked in survey | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -3 | Not applicable | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -2 | No answer; BH: Refused | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| -1 | Don´t know | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                                                        
                    
| 1 | Completely dissatisfied | 263 | 
                                                                 
                                    
                                    17.3%
                                 
                                                             | 
                                                        
                    
| 2 | 2 | 94 | 
                                                                 
                                    
                                    6.2%
                                 
                                                             | 
                                                        
                    
| 3 | 3 | 177 | 
                                                                 
                                    
                                    11.6%
                                 
                                                             | 
                                                        
                    
| 4 | 4 | 134 | 
                                                                 
                                    
                                    8.8%
                                 
                                                             | 
                                                        
                    
| 5 | 5 | 177 | 
                                                                 
                                    
                                    11.6%
                                 
                                                             | 
                                                        
                    
| 6 | 6 | 137 | 
                                                                 
                                    
                                    9%
                                 
                                                             | 
                                                        
                    
| 7 | 7 | 184 | 
                                                                 
                                    
                                    12.1%
                                 
                                                             | 
                                                        
                    
| 8 | 8 | 223 | 
                                                                 
                                    
                                    14.6%
                                 
                                                             | 
                                                        
                    
| 9 | 9 | 64 | 
                                                                 
                                    
                                    4.2%
                                 
                                                             | 
                                                        
                    
| 10 | Completely satisfied | 70 | 
                                                                 
                                    
                                    4.6%
                                 
                                                             |