| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 1 | 
                                    
                                    0.4%
                                 | 
| -7 | Doesn't Apply (spontaneous) | 67 | 
                                    
                                    26.8%
                                 | 
| 1 | Arrival outside of the Customs operating hours | 30 | 
                                    
                                    12%
                                 | 
| 2 | Arrival outside of other agencies operating hours | 20 | 
                                    
                                    8%
                                 | 
| 3 | Congestion at the border due to low processing capacity (staffing) | 29 | 
                                    
                                    11.6%
                                 | 
| 4 | Congestion at the border due to infrastructure shortfalls (roads, scanner, parking etc.) | 30 | 
                                    
                                    12%
                                 | 
| 5 | Incomplete/incorrect export documents | 7 | 
                                    
                                    2.8%
                                 | 
| 6 | Revenue authority systems unavailable due to power or internet outage | 1 | 
                                    
                                    0.4%
                                 | 
| 7 | Payment /banking systems unavailable due to power or internet outage | 0 | 
                                    
                                    0%
                                 | 
| 8 | Other agencies systems unavailable | 5 | 
                                    
                                    2%
                                 | 
| 9 | Inspections by revenue authority/other agencies | 1 | 
                                    
                                    0.4%
                                 | 
| 10 | Document processing and or serial/repeated queries | 5 | 
                                    
                                    2%
                                 | 
| 11 | Inspections by other agencies (please specify which agencies) | 30 | 
                                    
                                    12%
                                 | 
| 12 | Security checks (police, army) | 24 | 
                                    
                                    9.6%
                                 | 
| 13 | Other | 0 | 
                                    
                                    0%
                                 |