| Value | Category | Cases | |
|---|---|---|---|
| 1 | Didn't need to use it | 132 |
58.1%
|
| 2 | doesn't meet my needs; | 5 |
2.2%
|
| 3 | Too expensive | 27 |
11.9%
|
| 4 | Too complicated | 15 |
6.6%
|
| 5 | Service is not good | 4 |
1.8%
|
| 6 | Other | 44 |
19.4%
|
| Sysmiss | 12253 |