| Value | Category | Cases | |
|---|---|---|---|
| 1 | Didn't need to use it | 504 |
51.3%
|
| 2 | doesn't meet my needs; | 50 |
5.1%
|
| 3 | Too expensive | 168 |
17.1%
|
| 4 | Too complicated | 40 |
4.1%
|
| 5 | Service is not good | 31 |
3.2%
|
| 6 | Other, specify | 189 |
19.2%
|
| Sysmiss | 11498 |