Information and communication technologies (ICTs), appropriately adapted, help improve the livelihoods of poor individuals, families and communities in rural areas and increase their income opportunities, thereby improving their chances of escaping from persistent poverty. This Knowledge Map helps understand what we know, both from research and from experience in the field, and what do donor staff and their country counterparts most urgently need to know about these issues. In addition, it provides recommendations on the use and role of ICT in enhancing the livelihoods of the rural poor.