Client-value of Microinsurance Products

Type Report
Title Client-value of Microinsurance Products
This study investigates preferences of clients for microinsurance products with the case study of the Mutual Assistance Fund (MAF), the pioneer microinsurance provider in Vietnam. The study aims to contribute to improve the ability of the young microinsurance industry in Vietnam to meet the needs of its clients, which in turn, will enhance its efficiency, effectiveness and sustainability. In addition, the study examines determinants of microinsurance and identifies potential gateways for microinsurance to serve the uninsured poor population. Our results reveal that the current premium offered by MAF seems too low and that is has no significant effect to the preferences of clients over product attributes. In the same line with Tran and Yun (2004), we found that clients are willing to pay higher premium in order to receive a higher level of benefit. In addition, the main factors that significantly affecting product preferences are experiences in insurance, mathematical ability and attitude towards risk.

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