In order to learn from best practice, nine exemplary schools were identified.
Officials of the Northern Cape Education Department assisted in the
formulation of appropriate selection criteria and research methodology. Prior
to this, Change Management Workshops with 79 District Officials of the
Gauteng Education Department served to establish research priorities. A
workshop at Keimoes for School Management Teams was used to test the
first draft of a questionnaire. Interviews and focus groups were conducted in
the Northern Cape with 14 principals and deputy principals, 72 educators, two
parents, four school governors and 220 learners. Questionnaire responses
were obtained from 8 school principals, 147 educators, 126 learners and 60
parents. A further 68 responses were obtained from principals in a postal
survey of schools in the Northern Cape.
The Human Resources methodologies of role analysis and competency
formulation are utilised to interpret the information obtained.