Marketing capabilities, institutional development, and the performance of emerging market firms: A multinational study

Type Journal Article - International Journal of Research in Marketing
Title Marketing capabilities, institutional development, and the performance of emerging market firms: A multinational study
Author(s)
Volume 30
Issue 1
Publication (Day/Month/Year) 2013
Page numbers 36-45
URL https://www.infona.pl/resource/bwmeta1.element.elsevier-d13d74c3-3905-3e9f-88ec-b6b8168adb11
Abstract
Data on 19,653 firms from 73 emerging economies on four continents were analyzed to examine how a firm's
marketing capabilities affect its performance. The results show that the relationship is systematically moderated
by the level of institutional development in an emerging market. Economic conditions, legislative institutions
and social values all have an impact. Superior marketing capabilities have a stronger performance
impact in countries with higher levels of economic development and in individualistic societies. These capabilities
have a weaker impact in countries with strong legislative systems.

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