The survey of Bhutan manufacturing and services sectors workers was conducted from April 15 to June 4, 2009, at the same time with 2009 Bhutan Indicator Survey. The research aimed to capture employees' perspectives on work environment and their satisfaction with work conditions. 486 full-time employees in 61 firms were interviewed.
Employee Survey topics include workers' demographic characteristics, their job titles, hours, pay, work experience, on-site training, paid leave, compensation when a contract is terminated and work commuting issues. The study also focuses on membership in workers' associations, evaluates workers' satisfaction with their jobs and employers, and assesses if employees consider migrating for work.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Full-time employees working for establishments in manufacturing and services sectors were focus of the study.
Producers and sponsors
From the list of establishments that were randomly selected for 2009 Bhutan Indicator Survey, a sub-set of manufacturing and services firms with 20 and more workers, was randomly chosen for the Employee Survey. The contractor was instructed to either randomly select respondents from a list of employees, or to walk through an establishment and randomly choose interviewees. The enumerators were able to select respondents based on the employee list for two-third of interviews.
Dates of Data Collection
Data Collection Mode
Data Collection Notes
Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data.
In Bhutan, the enumerators were able to select respondents based on the employee list for two-third of interviews. The workers' managers would not oversee the interview, and generally the employees would respond freely. Researchers, however, had a feeling that the question about employees' satisfaction with their employers did not fully reflect realities. This is however, very much based on Bhutanese culture, where a superior is not criticized under any circumstances.
The current survey instrument is available:
- Employee Questionnaire.
Employee Survey topics include workers' demographic characteristics, their job titles, hours, pay, work experience, on-site training, paid leave, compensation when a contract is terminated and work commuting issues. The study also focuses on workers' association membership, evaluates workers' satisfaction with their jobs and employers, and assesses if employees consider migrating for work.
Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments.
Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised.
Firm-level data is available to the public free-of-charge. In order to access the data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal
Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group www.enterprisesurveys.org"