Fire Alarms in Action: Making Sense of User Feedback on City Services

Type Working Paper - India Review
Title Fire Alarms in Action: Making Sense of User Feedback on City Services
Author(s)
Volume 9
Issue 2
Publication (Day/Month/Year) 2010
Page numbers 140-168
URL http://www.tandfonline.com/doi/abs/10.1080/14736489.2010.483208?journalCode=find20#.VdnNefntmko

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