LKA_2021_WBCS_v01_M DDI_LKA_2021_WBCS_v01_M_WB Development Economics Data Group 2022-01-19 Nesstar Publisher Public Opinion Research Group Version 01 (January 2022) World Bank Group Country Survey 2021 WBCS 2021 LKA_2021_WBCS_v01_M Public Opinion Research Group Nesstar Publisher World Bank Group Public Opinion Research Group The World Bank Group Country Opinion Survey Program systematically measures and tracks the perceptions of the World Bank Group’s clients, partners, and other stakeholders across the globe in client countries. The Strategic Insights Group surveyed 29 countries in FY2012 (July 2011-June 2012), 41 countries in FY2013 (July 2012-June 2013), 42 countries in FY2014 (July 2013-June 2014), 35 countries in FY2015 (July 2014-June 2015), 45 countries in FY2016 (July 2015-June 2016), 35 countries in FY2017 (July 2016-June 2017), 39 countries in FY2018 (July 2017-June 2018), 42 countries in FY2019 (July 2018-June 2019), and 21 countries in FY2020 (July 2019-June 2020). In FY2021, surveys were conducted in 36 countries. Nearly all of the World Bank Group’s client countries are surveyed in every three year cycle. The Country Opinion Survey in Sri Lanka assists the World Bank Group (WBG) in gaining a better understanding of how stakeholders in Sri Lanka perceive the WBG. It provides the WBG with systematic feedback from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society in Sri Lanka on 1) their views regarding the general environment in Sri Lanka; 2) their overall attitudes toward the WBG in Sri Lanka; 3) overall impressions of the WBG’s effectiveness and results, knowledge work and activities, and communication and information sharing in Sri Lanka; and 4) their perceptions of the WBG’s future role in Sri Lanka. Sri Lanka Stakeholder Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society. Sample survey data [ssd] PepperCube From June to August 2021, 541 stakeholders of the WBG in Sri Lanka were invited to provide their opinions on the WBG’s work in the country by participating in a Country Opinion Survey. Participants were drawn from the Office of the President, Prime Minister; office of a Minister; office of a Parliamentarian; employees of ministries/ministerial departments/implementation agencies; Project Management Units (PMUs) overseeing implementation of WBG projects; consultants/contractors working on WBG-supported projects/programs; local governments; independent government institutions; the judiciary; state-owned enterprises; bilateral and multilateral agencies; private sector organizations; the financial sector and private banks; private foundations; NGOs and community-based organizations; faith-based groups; youth groups; academia/research institutes/think tanks; and the media. Other [oth] English, Sinhala and Tamil. Via courier, email and online Qualtrics platform. The results in this year’s Country Survey were compared to those in the Country Survey conducted in FY’19 (response rate was 31%, N=191). The data were weighted to reach similar stakeholder compositions across both survey years, allowing for more statistically reliable comparisons. Note, stakeholders who identified themselves as “Other” in the stakeholder category options were not included in these comparisons. Due to this weighting, mean ratings, percentages of respondents, and the total number of respondents in both years are slightly different from those of the original data reported in the FY’19 COS report and the non-weighted data presented in this report. For the weighted stakeholder breakdown and year comparison results, please refer to Appendix D (see page 70). 47% The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. sri_lanka_cos_fy21_datafile_final_.NSDstat 253 272 Nesstar 200801 253 0 2 2 1 FY19 0 2 FY21 253 id 253 0 101 353 Survey completion method 253 0 1 2 1 Paper 86 2 Online 167 Agriculture and rural development 245 8 0 1 0 180 1 65 Sysmiss 8 Enabling environment for private sector development 245 8 0 1 0 221 1 24 Sysmiss 8 Social protection (e.g., pensions, targeted social assistance) 245 8 0 1 0 240 1 5 Sysmiss 8 Global pandemics (communicable diseases, e.g., COVID-19) 245 8 0 1 0 215 1 30 Sysmiss 8 Health 245 8 0 1 0 228 1 17 Sysmiss 8 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 245 8 0 1 0 174 1 71 Sysmiss 8 Water and sanitation 245 8 0 1 0 234 1 11 Sysmiss 8 Global/regional integration 245 8 0 1 0 241 1 4 Sysmiss 8 Education 245 8 0 1 0 184 1 61 Sysmiss 8 Food security 245 8 0 1 0 222 1 23 Sysmiss 8 Urban development 245 8 0 1 0 239 1 6 Sysmiss 8 Energy 245 8 0 1 0 237 1 8 Sysmiss 8 Pollution 245 8 0 1 0 241 1 4 Sysmiss 8 Job creation/employment 245 8 0 1 0 221 1 24 Sysmiss 8 Financial markets 245 8 0 1 0 242 1 3 Sysmiss 8 Trade and exports 245 8 0 1 0 213 1 32 Sysmiss 8 Gender equity (closing the gap between women and men, and boys and girls) 245 8 0 1 0 224 1 21 Sysmiss 8 Information and communications technology (including Digital Transformation) 245 8 0 1 0 229 1 16 Sysmiss 8 Reduction in national debt 245 8 0 1 0 214 1 31 Sysmiss 8 Disease (dengue and non-communicable diseases) 245 8 0 1 0 241 1 4 Sysmiss 8 Natural resource management (e.g., forests, wildlife, water, oceans) 245 8 0 1 0 213 1 32 Sysmiss 8 Economic growth 245 8 0 1 0 162 1 83 Sysmiss 8 Climate change (e.g., mitigation, adaptation) 245 8 0 1 0 225 1 20 Sysmiss 8 Crime and violence 245 8 0 1 0 241 1 4 Sysmiss 8 Poverty reduction 245 8 0 1 0 223 1 22 Sysmiss 8 Anti-corruption 245 8 0 1 0 210 1 35 Sysmiss 8 Judiciary reform 245 8 0 1 0 230 1 15 Sysmiss 8 Disaster risk management 245 8 0 1 0 235 1 10 Sysmiss 8 Equality of opportunity (i.e., social inclusion) 245 8 0 1 0 230 1 15 Sysmiss 8 Transport (e.g., roads, bridges, transportation) 245 8 0 1 0 231 1 14 Sysmiss 8 The central government 236 17 1 10 1 To no degree at all 22 2 31 3 25 4 18 5 34 6 14 7 27 8 23 9 12 10 To a very significant degree 30 11 Don't know 4 Sysmiss 13 The provincial administration 222 31 1 10 1 To no degree at all 29 2 28 3 36 4 28 5 23 6 24 7 17 8 8 9 10 10 To a very significant degree 19 11 Don't know 11 Sysmiss 20 Bilateral organizations (e.g., DFID, JICA, GIZ, USAID) 219 34 1 10 1 To no degree at all 3 2 3 3 12 4 18 5 37 6 30 7 41 8 46 9 14 10 To a very significant degree 15 11 Don't know 17 Sysmiss 17 The World Bank Group 223 30 2 10 1 To no degree at all 0 2 6 3 11 4 11 5 32 6 28 7 49 8 37 9 23 10 To a very significant degree 26 11 Don't know 13 Sysmiss 17 The International Monetary Fund 201 52 1 10 1 To no degree at all 3 2 8 3 14 4 15 5 26 6 40 7 34 8 26 9 17 10 To a very significant degree 18 11 Don't know 31 Sysmiss 21 The United Nations (UN) 218 35 1 10 1 To no degree at all 2 2 6 3 13 4 12 5 31 6 28 7 33 8 48 9 22 10 To a very significant degree 23 11 Don't know 15 Sysmiss 20 The World Health Organization (WHO) 220 33 1 10 1 To no degree at all 1 2 2 3 8 4 7 5 25 6 23 7 49 8 51 9 25 10 To a very significant degree 29 11 Don't know 13 Sysmiss 20 Regional development banks 204 49 1 10 1 To no degree at all 2 2 5 3 18 4 13 5 33 6 41 7 43 8 24 9 13 10 To a very significant degree 12 11 Don't know 21 Sysmiss 28 Sri Lanka's Central Bank 221 32 1 10 1 To no degree at all 14 2 18 3 15 4 19 5 36 6 35 7 26 8 24 9 15 10 To a very significant degree 19 11 Don't know 10 Sysmiss 22 International private sector 195 58 1 10 1 To no degree at all 9 2 8 3 16 4 20 5 45 6 28 7 33 8 18 9 8 10 To a very significant degree 10 11 Don't know 32 Sysmiss 26 Domestic private sector 218 35 1 10 1 To no degree at all 4 2 9 3 9 4 21 5 41 6 35 7 40 8 39 9 11 10 To a very significant degree 9 11 Don't know 10 Sysmiss 25 International civil society (e.g., NGOs, CBOs) 215 38 1 10 1 To no degree at all 13 2 12 3 20 4 27 5 33 6 25 7 40 8 25 9 9 10 To a very significant degree 11 11 Don't know 17 Sysmiss 21 Domestic civil society (e.g., NGOs, CBOs) 215 38 1 10 1 To no degree at all 10 2 13 3 16 4 27 5 36 6 29 7 36 8 25 9 14 10 To a very significant degree 9 11 Don't know 16 Sysmiss 22 Faith-based institutions 192 61 1 10 1 To no degree at all 26 2 24 3 27 4 21 5 26 6 27 7 20 8 13 9 5 10 To a very significant degree 3 11 Don't know 34 Sysmiss 27 Domestic traditional media and their web presence (e.g., newspapers, TV stations, radio) 229 24 1 10 1 To no degree at all 21 2 29 3 38 4 32 5 35 6 26 7 28 8 7 9 8 10 To a very significant degree 5 11 Don't know 5 Sysmiss 19 International media and their web presence 219 34 1 10 1 To no degree at all 5 2 11 3 24 4 31 5 35 6 46 7 35 8 19 9 9 10 To a very significant degree 4 11 Don't know 12 Sysmiss 22 Web based media (i.e., blogs, social media, other web-based news and information sources) 223 30 1 10 1 To no degree at all 17 2 14 3 33 4 31 5 41 6 31 7 27 8 15 9 11 10 To a very significant degree 3 11 Don't know 10 Sysmiss 20 Support tech start-ups 221 32 2 10 1 To no degree at all 0 2 12 3 17 4 20 5 25 6 35 7 36 8 34 9 13 10 To a very significant degree 29 11 Don't know 14 Sysmiss 18 Support innovation in agriculture technology 222 31 1 10 1 To no degree at all 3 2 12 3 21 4 22 5 26 6 29 7 34 8 29 9 18 10 To a very significant degree 28 11 Don't know 11 Sysmiss 20 Support tech-based niche manufacturing sectors 214 39 1 10 1 To no degree at all 1 2 8 3 16 4 26 5 29 6 27 7 38 8 37 9 9 10 To a very significant degree 23 11 Don't know 13 Sysmiss 26 Support innovative niche market tourism products 218 35 2 10 1 To no degree at all 0 2 8 3 14 4 12 5 27 6 37 7 36 8 37 9 21 10 To a very significant degree 26 11 Don't know 11 Sysmiss 24 Support lower cost clean energy solutions 213 40 1 10 1 To no degree at all 5 2 12 3 20 4 22 5 28 6 23 7 25 8 36 9 22 10 To a very significant degree 20 11 Don't know 18 Sysmiss 22 Support efficient and sustainable transport and logistics systems 219 34 1 10 1 To no degree at all 7 2 18 3 19 4 18 5 28 6 28 7 26 8 24 9 27 10 To a very significant degree 24 11 Don't know 12 Sysmiss 22 Improve economic participation of rural and underserved segments (especially, women) 219 34 1 10 1 To no degree at all 4 2 20 3 21 4 16 5 30 6 30 7 26 8 34 9 14 10 To a very significant degree 24 11 Don't know 13 Sysmiss 21 The COVID-19 vaccine will be safe 239 14 1 6 1 Strongly disagree 5 2 Somewhat disagree 4 3 Neither agree nor disagree 31 4 Somewhat agree 113 5 Strongly agree 70 6 Don't know 16 Sysmiss 14 The COVID-19 vaccine will be effective 235 18 1 6 1 Strongly disagree 5 2 Somewhat disagree 5 3 Neither agree nor disagree 29 4 Somewhat agree 121 5 Strongly agree 67 6 Don't know 8 Sysmiss 18 I will get the COVID-19 vaccine if I can 237 16 1 5 1 Strongly disagree 5 2 Somewhat disagree 4 3 Neither agree nor disagree 9 4 Somewhat agree 31 5 Strongly agree 188 6 Don't know 0 Sysmiss 16 The World Bank (IBRD) 240 13 1 10 1 Not familiar at all 10 2 6 3 18 4 18 5 23 6 25 7 50 8 43 9 24 10 Extremely familiar 23 Sysmiss 13 The International Finance Corporation (IFC), the World Bank Group's private sector arm 236 17 1 10 1 Not familiar at all 31 2 19 3 23 4 20 5 32 6 36 7 29 8 24 9 15 10 Extremely familiar 7 Sysmiss 17 Overall, the World Bank Group currently plays a relevant role in development in Sri Lanka 232 21 1 10 1 Strongly disagree 2 2 3 3 6 4 22 5 30 6 26 7 43 8 49 9 25 10 Strongly agree 26 11 Don't know 5 Sysmiss 16 The World Bank Group's work is aligned with what I consider the development priorities for Sri Lanka 227 26 1 10 1 Strongly disagree 2 2 8 3 10 4 26 5 26 6 22 7 53 8 38 9 22 10 Strongly agree 20 11 Don't know 6 Sysmiss 20 The World Bank (IBRD) 220 33 2 10 1 Not effective at all 0 2 4 3 7 4 13 5 29 6 33 7 55 8 39 9 19 10 Very effective 21 11 Don't know 15 Sysmiss 18 The International Finance Corporation (IFC), the World Bank Group's private sector arm 171 82 1 10 1 Not effective at all 3 2 3 3 5 4 17 5 30 6 32 7 35 8 27 9 8 10 Very effective 11 11 Don't know 58 Sysmiss 24 To what extent does the World Bank Group's work help to achieve development results in Sri Lanka? B5. To what extent does the World Bank Group's work help to achieve development results in Sri Lanka? 226 27 1 10 1 To no degree at all 1 2 3 3 3 4 14 5 25 6 31 7 53 8 44 9 25 10 To a very significant degree 27 11 Don't know 7 Sysmiss 20 To what extent does the World Bank Group influence the development agenda in Sri Lanka? B6. To what extent does the World Bank Group influence the development agenda in Sri Lanka? 218 35 2 10 1 To no degree at all 0 2 4 3 7 4 11 5 21 6 38 7 50 8 41 9 24 10 To a very significant degree 22 11 Don't know 15 Sysmiss 20 To what extent do you believe that the World Bank Group's work and support help the poorest in Sri Lanka? B7. To what extent do you believe that the World Bank Group's work and support help the poorest in Sri Lanka? (Select only ONE response) 236 17 1 5 1 To a fully sufficient degree 11 2 To a somewhat sufficient degree 125 3 To a somewhat insufficient degree 65 4 To a very insufficient degree 20 5 Don't know 15 Sysmiss 17 Bringing together different groups of stakeholders 230 23 0 1 0 209 1 21 Sysmiss 23 Capacity development related to World Bank Group supported projects 230 23 0 1 0 188 1 42 Sysmiss 23 Technical assistance 230 23 0 1 0 157 1 73 Sysmiss 23 Policy advice, studies, analyses 230 23 0 1 0 169 1 61 Sysmiss 23 Financial resources 230 23 0 1 0 129 1 101 Sysmiss 23 Data and statistics 230 23 0 1 0 195 1 35 Sysmiss 23 Promoting knowledge sharing 230 23 0 1 0 205 1 25 Sysmiss 23 Implementation support 230 23 0 1 0 183 1 47 Sysmiss 23 Mobilizing third party financial resources 230 23 0 1 0 213 1 17 Sysmiss 23 Donor coordination 230 23 0 1 0 215 1 15 Sysmiss 23 Other 230 23 0 1 0 225 1 5 Sysmiss 23 Inadequate World Bank Group's staffing in Sri Lanka 231 22 0 1 0 223 1 8 Sysmiss 22 Not adequately flexible 231 22 0 1 0 196 1 35 Sysmiss 22 Not enough public disclosure of its work 231 22 0 1 0 179 1 52 Sysmiss 22 Not willing to honestly criticize policies and reform efforts in the country 231 22 0 1 0 199 1 32 Sysmiss 22 Staff too inaccessible 231 22 0 1 0 220 1 11 Sysmiss 22 Not collaborating enough with private sector 231 22 0 1 0 214 1 17 Sysmiss 22 Not collaborating enough with partners such as bilateral, multilaterals, trust funds, UN 231 22 0 1 0 224 1 7 Sysmiss 22 Not collaborating enough with civil society (e.g., NGOs, CBOs) 231 22 0 1 0 208 1 23 Sysmiss 22 Arrogant in its approach 231 22 0 1 0 221 1 10 Sysmiss 22 Not aligned with country priorities 231 22 0 1 0 187 1 44 Sysmiss 22 Not adequately sensitive to political/social realities in Sri Lanka 231 22 0 1 0 190 1 41 Sysmiss 22 Too influenced by developed countries 231 22 0 1 0 193 1 38 Sysmiss 22 World Bank Group's processes too slow and complex 231 22 0 1 0 208 1 23 Sysmiss 22 Not sufficiently focused on sustainable results 231 22 0 1 0 199 1 32 Sysmiss 22 Inadequate level of real-time advice and guidance 231 22 0 1 0 216 1 15 Sysmiss 22 Other 231 22 0 1 0 224 1 7 Sysmiss 22 Don't know 231 22 0 1 0 211 1 20 Sysmiss 22 Agriculture and rural development 231 22 0 1 0 163 1 68 Sysmiss 22 Enabling environment for private sector development 231 22 0 1 0 202 1 29 Sysmiss 22 Social protection (e.g., pensions, targeted social assistance) 231 22 0 1 0 218 1 13 Sysmiss 22 Global pandemics (communicable diseases, e.g., COVID-19) 231 22 0 1 0 213 1 18 Sysmiss 22 Health 231 22 0 1 0 212 1 19 Sysmiss 22 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 231 22 0 1 0 172 1 59 Sysmiss 22 Water and sanitation 231 22 0 1 0 225 1 6 Sysmiss 22 Global/regional integration 231 22 0 1 0 229 1 2 Sysmiss 22 Education 231 22 0 1 0 177 1 54 Sysmiss 22 Food security 231 22 0 1 0 215 1 16 Sysmiss 22 Urban development 231 22 0 1 0 226 1 5 Sysmiss 22 Energy 231 22 0 1 0 221 1 10 Sysmiss 22 Pollution 231 22 0 1 0 224 1 7 Sysmiss 22 Job creation/employment 231 22 0 1 0 195 1 36 Sysmiss 22 Financial markets 231 22 0 1 0 222 1 9 Sysmiss 22 Trade and exports 231 22 0 1 0 208 1 23 Sysmiss 22 Gender equity (closing the gap between women and men, and boys and girls) 231 22 0 1 0 219 1 12 Sysmiss 22 Information and communications technology (including Digital Transformation) 231 22 0 1 0 219 1 12 Sysmiss 22 Reduction in national debt 231 22 0 1 0 196 1 35 Sysmiss 22 Disease (dengue and non-communicable diseases) 231 22 0 1 0 230 1 1 Sysmiss 22 Natural resource management (e.g., forests, wildlife, water, oceans) 231 22 0 1 0 205 1 26 Sysmiss 22 Economic growth 231 22 0 1 0 160 1 71 Sysmiss 22 Climate change (e.g., mitigation, adaptation) 231 22 0 1 0 218 1 13 Sysmiss 22 Crime and violence 231 22 0 0 0 231 Sysmiss 22 Poverty reduction 231 22 0 1 0 195 1 36 Sysmiss 22 Anti-corruption 231 22 0 1 0 212 1 19 Sysmiss 22 Judiciary reform 231 22 0 1 0 216 1 15 Sysmiss 22 Disaster risk management 231 22 0 1 0 217 1 14 Sysmiss 22 Equality of opportunity (i.e., social inclusion) 231 22 0 1 0 216 1 15 Sysmiss 22 Transport (e.g., roads, bridges, transportation) 231 22 0 1 0 214 1 17 Sysmiss 22 Development institution 231 22 0 1 0 180 1 51 Sysmiss 22 Investment Bank 231 22 0 1 0 190 1 41 Sysmiss 22 Asset Manager 231 22 0 1 0 228 1 3 Sysmiss 22 Multi-lateral financial institution 231 22 0 1 0 155 1 76 Sysmiss 22 Private Sector Solutions 231 22 0 1 0 196 1 35 Sysmiss 22 World Bank 231 22 0 1 0 167 1 64 Sysmiss 22 Financial Advisory Solutions 231 22 0 1 0 156 1 75 Sysmiss 22 Thought leader 231 22 0 1 0 217 1 14 Sysmiss 22 Impact Investor 231 22 0 1 0 205 1 26 Sysmiss 22 Venture Capital 231 22 0 1 0 207 1 24 Sysmiss 22 Innovation and Entrepreneurship 231 22 0 1 0 218 1 13 Sysmiss 22 Public-private partnerships 231 22 0 1 0 186 1 45 Sysmiss 22 None of these 231 22 0 1 0 230 1 1 Sysmiss 22 Don't know 231 22 0 1 0 197 1 34 Sysmiss 22 Other 231 22 0 1 0 228 1 3 Sysmiss 22 To what extent do you believe the World Bank Group's staff is well prepared to help Sri Lanka solve its most complicated development challenges? C1. To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills mix and knowledge) to help Sri Lanka solve its most complicated development challenges? 194 59 1 10 1 To no degree at all 3 2 1 3 10 4 14 5 31 6 34 7 25 8 47 9 18 10 To a very significant degree 11 11 Don't know 30 Sysmiss 29 Responsiveness to needs 212 41 2 10 1 To no degree at all 0 2 4 3 4 4 27 5 33 6 43 7 48 8 34 9 8 10 To a very significant degree 11 11 Don't know 16 Sysmiss 25 Flexibility (in terms of the institution's products and services) 200 53 2 10 1 To no degree at all 0 2 5 3 13 4 22 5 43 6 39 7 38 8 29 9 4 10 To a very significant degree 7 11 Don't know 23 Sysmiss 30 Flexibility (in terms of changing country circumstances) 203 50 2 10 1 To no degree at all 0 2 6 3 18 4 26 5 34 6 43 7 39 8 21 9 7 10 To a very significant degree 9 11 Don't know 22 Sysmiss 28 Being inclusive 199 54 2 10 1 To no degree at all 0 2 3 3 9 4 18 5 33 6 30 7 45 8 40 9 10 10 To a very significant degree 11 11 Don't know 24 Sysmiss 30 Openness (sharing data and other information) 202 51 2 10 1 To no degree at all 0 2 3 3 8 4 21 5 24 6 30 7 40 8 44 9 19 10 To a very significant degree 13 11 Don't know 18 Sysmiss 33 Collaboration with the Government 204 49 2 10 1 To no degree at all 0 2 1 3 7 4 7 5 24 6 34 7 45 8 47 9 26 10 To a very significant degree 13 11 Don't know 19 Sysmiss 30 The speed in which it gets things accomplished on the ground 191 62 1 10 1 To no degree at all 1 2 1 3 4 4 24 5 31 6 29 7 47 8 38 9 12 10 To a very significant degree 4 11 Don't know 30 Sysmiss 32 Helping to bring discipline/effective supervision to implementation of investment projects 195 58 1 10 1 To no degree at all 1 2 2 3 3 4 15 5 27 6 31 7 47 8 31 9 23 10 To a very significant degree 15 11 Don't know 26 Sysmiss 32 Collaboration with civil society 190 63 1 10 1 To no degree at all 1 2 10 3 9 4 25 5 36 6 23 7 33 8 27 9 18 10 To a very significant degree 8 11 Don't know 32 Sysmiss 31 Staff accessibility 188 65 2 10 1 To no degree at all 0 2 5 3 14 4 17 5 28 6 24 7 38 8 28 9 20 10 To a very significant degree 14 11 Don't know 34 Sysmiss 31 Collaboration with other donors and development partners 172 81 2 10 1 To no degree at all 0 2 1 3 3 4 8 5 38 6 33 7 33 8 36 9 13 10 To a very significant degree 7 11 Don't know 49 Sysmiss 32 Collaboration with the private sector 164 89 2 10 1 To no degree at all 0 2 1 3 8 4 12 5 27 6 27 7 40 8 28 9 14 10 To a very significant degree 7 11 Don't know 58 Sysmiss 31 Straightforwardness and honesty 191 62 1 10 1 To no degree at all 1 2 2 3 8 4 3 5 25 6 35 7 35 8 39 9 21 10 To a very significant degree 22 11 Don't know 30 Sysmiss 32 Treating clients and stakeholders in Sri Lanka with respect 194 59 2 10 1 To no degree at all 0 2 3 3 2 4 12 5 26 6 17 7 38 8 44 9 29 10 To a very significant degree 23 11 Don't know 28 Sysmiss 31 Being a long-term partner 211 42 2 10 1 To no degree at all 0 2 3 3 2 4 9 5 22 6 17 7 35 8 57 9 36 10 To a very significant degree 30 11 Don't know 13 Sysmiss 29 Acting with compassion and empathy 190 63 2 10 1 To no degree at all 0 2 4 3 7 4 17 5 28 6 27 7 43 8 28 9 21 10 To a very significant degree 15 11 Don't know 32 Sysmiss 31 Insisting on accountability through its lending (e.g., performance-based financing/resources tied to results) 196 57 1 10 1 To no degree at all 1 2 1 3 5 4 13 5 20 6 27 7 44 8 36 9 30 10 To a very significant degree 19 11 Don't know 25 Sysmiss 32 Measuring results effectively 197 56 2 10 1 To no degree at all 0 2 1 3 6 4 8 5 21 6 36 7 35 8 38 9 31 10 To a very significant degree 21 11 Don't know 24 Sysmiss 32 The World Bank Group disburses funds promptly 192 61 1 10 1 Strongly disagree 2 2 1 3 7 4 17 5 24 6 34 7 39 8 36 9 14 10 Strongly agree 18 11 Don't know 37 Sysmiss 24 The World Bank Group effectively monitors and evaluates the projects and programs it supports 213 40 1 10 1 Strongly disagree 1 2 1 3 4 4 9 5 29 6 26 7 40 8 54 9 23 10 Strongly agree 26 11 Don't know 16 Sysmiss 24 The World Bank Group's approvals and reviews are done in a timely fashion 198 55 2 10 1 Strongly disagree 0 2 3 3 4 4 14 5 24 6 31 7 37 8 42 9 27 10 Strongly agree 16 11 Don't know 29 Sysmiss 26 The World Bank Group's Environmental and Social Framework requirements are reasonable 195 58 1 10 1 Strongly disagree 2 2 1 3 3 4 9 5 20 6 27 7 50 8 42 9 25 10 Strongly agree 16 11 Don't know 31 Sysmiss 27 The World Bank Group's conditions on its lending are reasonable 195 58 1 10 1 Strongly disagree 3 2 3 3 14 4 17 5 33 6 31 7 29 8 34 9 19 10 Strongly agree 12 11 Don't know 30 Sysmiss 28 The World Bank Group takes decisions quickly in Sri Lanka 183 70 1 10 1 Strongly disagree 1 2 3 3 12 4 15 5 34 6 28 7 31 8 34 9 14 10 Strongly agree 11 11 Don't know 41 Sysmiss 29 Working with the World Bank Group increases Sri Lanka's institutional capacity 200 53 1 10 1 Strongly disagree 1 2 2 3 7 4 9 5 11 6 23 7 35 8 55 9 28 10 Strongly agree 29 11 Don't know 24 Sysmiss 29 The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program-for-Results) meet the needs of Sri Lanka 212 41 1 10 1 Strongly disagree 3 2 4 3 7 4 13 5 25 6 36 7 57 8 40 9 17 10 Strongly agree 10 11 Don't know 16 Sysmiss 25 The World Bank Group meets Sri Lanka's needs for knowledge services (e.g., research, analysis, data, technical assistance) 209 44 1 10 1 Strongly disagree 1 2 1 3 4 4 13 5 27 6 38 7 47 8 39 9 23 10 Strongly agree 16 11 Don't know 15 Sysmiss 29 How important is the World Bank Group's global advocacy role in areas such as climate, health, gender, and debt? C29. How important is the World Bank Group's global advocacy role in areas such as climate, health, gender, and debt? 210 43 1 10 1 Not usefull at all 1 2 1 3 5 4 7 5 13 6 23 7 40 8 41 9 30 10 Very usefull 49 11 Don't know 16 Sysmiss 27 Social protection (e.g., pensions, targeted social assistance) 105 148 1 10 1 Not effective at all 3 2 3 3 5 4 7 5 15 6 13 7 25 8 23 9 5 10 Very effective 6 11 Don't know 119 Sysmiss 29 Gender equity (closing the gap between women and men, and boys and girls) 136 117 1 10 1 Not effective at all 2 2 3 3 4 4 7 5 12 6 27 7 33 8 27 9 16 10 Very effective 5 11 Don't know 87 Sysmiss 30 Enabling environment for private sector development 127 126 1 10 1 Not effective at all 2 2 3 3 6 4 5 5 21 6 24 7 32 8 23 9 8 10 Very effective 3 11 Don't know 91 Sysmiss 35 Education 163 90 1 10 1 Not effective at all 2 2 4 3 3 4 7 5 15 6 22 7 32 8 35 9 25 10 Very effective 18 11 Don't know 53 Sysmiss 37 Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform) 151 102 1 10 1 Not effective at all 4 2 5 3 8 4 6 5 22 6 23 7 36 8 25 9 10 10 Very effective 12 11 Don't know 70 Sysmiss 32 Global/regional integration 114 139 1 10 1 Not effective at all 2 2 3 3 5 4 9 5 18 6 24 7 19 8 19 9 7 10 Very effective 8 11 Don't know 101 Sysmiss 38 Food security 130 123 1 10 1 Not effective at all 4 2 5 3 5 4 9 5 13 6 20 7 35 8 26 9 12 10 Very effective 1 11 Don't know 89 Sysmiss 34 Urban development 139 114 1 10 1 Not effective at all 1 2 3 3 6 4 10 5 18 6 21 7 24 8 27 9 20 10 Very effective 9 11 Don't know 80 Sysmiss 34 Energy 130 123 1 10 1 Not effective at all 3 2 4 3 6 4 15 5 18 6 20 7 24 8 23 9 11 10 Very effective 6 11 Don't know 91 Sysmiss 32 Water and sanitation 145 108 1 10 1 Not effective at all 1 2 3 3 5 4 5 5 10 6 24 7 26 8 41 9 22 10 Very effective 8 11 Don't know 74 Sysmiss 34 Job creation/employment 124 129 1 10 1 Not effective at all 1 2 7 3 8 4 14 5 15 6 27 7 24 8 16 9 6 10 Very effective 6 11 Don't know 91 Sysmiss 38 Health 155 98 1 10 1 Not effective at all 1 2 3 3 1 4 4 5 10 6 25 7 36 8 38 9 19 10 Very effective 18 11 Don't know 62 Sysmiss 36 Financial markets 111 142 1 10 1 Not effective at all 3 2 2 3 3 4 10 5 16 6 15 7 23 8 26 9 6 10 Very effective 7 11 Don't know 107 Sysmiss 35 Transport (e.g., roads, bridges, transportation) 145 108 1 10 1 Not effective at all 2 2 3 3 9 4 10 5 12 6 23 7 25 8 29 9 19 10 Very effective 13 11 Don't know 75 Sysmiss 33 Agriculture and rural development 157 96 1 10 1 Not effective at all 2 2 1 3 8 4 9 5 18 6 23 7 34 8 32 9 20 10 Very effective 10 11 Don't know 65 Sysmiss 31 Trade and exports 109 144 1 10 1 Not effective at all 2 2 3 3 7 4 11 5 14 6 15 7 33 8 12 9 8 10 Very effective 4 11 Don't know 108 Sysmiss 36 Natural resource management (e.g., forests, wildlife, water, oceans) 129 124 1 10 1 Not effective at all 4 2 5 3 4 4 13 5 16 6 22 7 26 8 21 9 11 10 Very effective 7 11 Don't know 90 Sysmiss 34 Climate change (e.g., mitigation, adaptation) 141 112 1 10 1 Not effective at all 2 2 4 3 3 4 5 5 14 6 22 7 33 8 34 9 13 10 Very effective 11 11 Don't know 80 Sysmiss 32 Poverty reduction 161 92 1 10 1 Not effective at all 2 2 2 3 8 4 8 5 19 6 17 7 40 8 38 9 15 10 Very effective 12 11 Don't know 59 Sysmiss 33 Economic growth 161 92 1 10 1 Not effective at all 1 2 6 3 7 4 11 5 16 6 22 7 30 8 44 9 16 10 Very effective 8 11 Don't know 56 Sysmiss 36 Disaster risk management 140 113 1 10 1 Not effective at all 2 2 2 3 5 4 8 5 16 6 23 7 26 8 32 9 18 10 Very effective 8 11 Don't know 78 Sysmiss 35 Equality of opportunity (i.e., social inclusion) 133 120 1 10 1 Not effective at all 2 2 3 3 6 4 8 5 13 6 18 7 31 8 27 9 16 10 Very effective 9 11 Don't know 87 Sysmiss 33 Disease (dengue and non-communicable diseases) 125 128 1 10 1 Not effective at all 1 2 4 3 3 4 10 5 15 6 22 7 26 8 18 9 16 10 Very effective 10 11 Don't know 95 Sysmiss 33 Information and communications technology 135 118 1 10 1 Not effective at all 1 2 2 3 8 4 8 5 20 6 22 7 26 8 26 9 13 10 Very effective 9 11 Don't know 84 Sysmiss 34 Supporting health interventions for saving lives 165 88 1 10 1 Not effective at all 1 2 1 3 3 4 8 5 14 6 26 7 30 8 41 9 14 10 Very effective 27 11 Don't know 4 12 52 Sysmiss 32 Education (e.g., transitioning to remote learning, ensuring access, etc.) 152 101 1 10 1 Not effective at all 2 2 6 3 6 4 11 5 20 6 14 7 35 8 30 9 14 10 Very effective 14 11 Don't know 3 12 65 Sysmiss 33 Protecting poor people (social assistance/ social safety nets) 152 101 1 10 1 Not effective at all 2 2 4 3 12 4 17 5 11 6 19 7 36 8 24 9 17 10 Very effective 10 11 Don't know 4 12 63 Sysmiss 34 Ensuring sustainable business growth and job creation 137 116 1 10 1 Not effective at all 3 2 3 3 9 4 12 5 22 6 29 7 24 8 15 9 12 10 Very effective 8 11 Don't know 4 12 76 Sysmiss 36 How frequently do you consult World Bank Group's knowledge work and activities in the work you do? E1. How frequently do you consult World Bank Group's knowledge work and activities in the work you do? 223 30 1 5 1 Weekly 29 2 Monthly 36 3 A few times a year 95 4 Rarely 47 5 Never 16 Sysmiss 30 Are timely 187 66 1 10 1 To no degree at all 1 2 2 3 4 4 9 5 18 6 31 7 46 8 40 9 20 10 To a very significant degree 16 11 Don't know 31 Sysmiss 35 Include appropriate level of stakeholder involvement during preparation 184 69 1 10 1 To no degree at all 1 2 3 3 6 4 13 5 21 6 36 7 38 8 37 9 17 10 To a very significant degree 12 11 Don't know 35 Sysmiss 34 Lead to practical solutions 186 67 1 10 1 To no degree at all 1 2 2 3 10 4 8 5 28 6 28 7 53 8 29 9 15 10 To a very significant degree 12 11 Don't know 33 Sysmiss 34 Are source of relevant information on global good practices 184 69 3 10 1 To no degree at all 0 3 2 4 5 5 19 6 29 7 48 8 45 9 24 10 To a very significant degree 12 11 Don't know 33 Sysmiss 36 Are adequately disseminated 187 66 1 10 1 To no degree at all 2 2 7 3 8 4 11 5 25 6 27 7 40 8 45 9 9 10 To a very significant degree 13 11 Don't know 30 Sysmiss 36 Are translated enough into local language 165 88 1 10 1 To no degree at all 6 2 17 3 10 4 11 5 28 6 26 7 26 8 21 9 8 10 To a very significant degree 12 11 Don't know 52 Sysmiss 36 Are adaptable to Sri Lanka's specific development challenges and country circumstances 190 63 1 10 1 To no degree at all 1 2 5 3 11 4 9 5 23 6 28 7 58 8 28 9 10 10 To a very significant degree 17 11 Don't know 28 Sysmiss 35 Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? E9. Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country? 210 43 2 10 1 Not significant at all 0 2 1 3 6 4 8 5 21 6 41 7 54 8 40 9 15 10 Very significant 24 11 Don't know 15 Sysmiss 28 Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? E10. Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities? 205 48 2 10 1 Very low technical quality 0 2 1 4 8 5 20 6 24 7 52 8 49 9 24 10 Very high technical quality 27 11 Don't know 19 Sysmiss 29 Improve the quality of its experts as related to Sri Lanka's specific challenges 213 40 0 1 0 176 1 37 Sysmiss 40 Provide more adequate data/knowledge/statistics/figures on Sri Lanka's economy 213 40 0 1 0 185 1 28 Sysmiss 40 Engage more effectively with civil society (e.g., NGOs, CBOs) 213 40 0 1 0 186 1 27 Sysmiss 40 Increase the level of capacity development in the country 213 40 0 1 0 148 1 65 Sysmiss 40 Ensure greater selectivity in its work 213 40 0 1 0 192 1 21 Sysmiss 40 Reduce the complexity of obtaining World Bank Group financing 213 40 0 1 0 177 1 36 Sysmiss 40 Help to bring discipline/effective supervision to implementation of World Bank Group projects 213 40 0 1 0 193 1 20 Sysmiss 40 Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN 213 40 0 1 0 196 1 17 Sysmiss 40 Offer more innovative financial products and services 213 40 0 1 0 182 1 31 Sysmiss 40 Engage more directly with beneficiaries 213 40 0 1 0 178 1 35 Sysmiss 40 Engage more effectively with private sector 213 40 0 1 0 185 1 28 Sysmiss 40 Offer more innovative knowledge products and services 213 40 0 1 0 191 1 22 Sysmiss 40 Collaborate more effectively with Government clients (e.g., national, state, local) 213 40 0 1 0 177 1 36 Sysmiss 40 Work faster 213 40 0 1 0 204 1 9 Sysmiss 40 Other 213 40 0 1 0 209 1 4 Sysmiss 40 Beneficiaries 224 29 0 1 0 147 1 77 Sysmiss 29 Youth/university groups 224 29 0 1 0 182 1 42 Sysmiss 29 Private sector 224 29 0 1 0 154 1 70 Sysmiss 29 Local government 224 29 0 1 0 177 1 47 Sysmiss 29 Donor community 224 29 0 1 0 203 1 21 Sysmiss 29 NGOs/Community Based Organizations 224 29 0 1 0 189 1 35 Sysmiss 29 Academia/think tanks/research institutes 224 29 0 1 0 132 1 92 Sysmiss 29 Parliament 224 29 0 1 0 203 1 21 Sysmiss 29 Foundations 224 29 0 1 0 221 1 3 Sysmiss 29 Media 224 29 0 1 0 207 1 17 Sysmiss 29 Other 224 29 0 1 0 219 1 5 Sysmiss 29 Don't know 224 29 0 1 0 222 1 2 Sysmiss 29 How frequently do you interact with the World Bank Group now in Sri Lanka? G1. How frequently do you interact with the World Bank Group now in Sri Lanka? 220 33 1 6 1 Never 25 2 Less than once a year 35 3 Once a year to a few times a year 76 4 Less than once a month 16 5 At least once a month 41 6 At least once a week 27 Sysmiss 33 World Bank Group's publications and other written materials 222 31 0 1 0 111 1 111 Sysmiss 31 e-Newsletters 222 31 0 1 0 139 1 83 Sysmiss 31 World Bank Group's seminars/workshops/conferences 222 31 0 1 0 111 1 111 Sysmiss 31 Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr) 222 31 0 1 0 175 1 47 Sysmiss 31 Direct contact with World Bank Group (i.e., face to face meetings/discussions) 222 31 0 1 0 146 1 76 Sysmiss 31 World Bank Group's website 222 31 0 1 0 149 1 73 Sysmiss 31 Webinars or online events hosted by the World Bank Group 222 31 0 1 0 174 1 48 Sysmiss 31 Interviews and press conferences for the Sri Lanka's media 222 31 0 1 0 197 1 25 Sysmiss 31 What do you use primarily when visiting a World Bank Group website? G3. What do you use primarily when visiting a World Bank Group website? (Select only ONE response) 223 30 1 4 1 Phone 21 2 Tablet 13 3 Computer/laptop 165 4 I never visit the WBG websites 24 Sysmiss 30 Read, viewed or heard a story about the WBG in local media (newspaper, magazine, TV, radio) 214 39 1 4 1 Every few days 17 2 Every few weeks 36 3 Every few months 112 4 Not at all 49 Sysmiss 39 Read, viewed or heard a story about the WBG in global media (newspaper, magazine, TV, radio) 211 42 1 4 1 Every few days 16 2 Every few weeks 43 3 Every few months 110 4 Not at all 42 Sysmiss 42 Interacted with the WBG on Social Media (e.g., read a post or tweet, liked, commented, shared, retweeted) 210 43 1 4 1 Every few days 6 2 Every few weeks 27 3 Every few months 66 4 Not at all 111 Sysmiss 43 Visited a WBG website (e.g., read a blog, used data) 212 41 1 4 1 Every few days 5 2 Every few weeks 48 3 Every few months 109 4 Not at all 50 Sysmiss 41 Attended an event/conference hosted by the WBG 207 46 1 4 1 Every few days 1 2 Every few weeks 16 3 Every few months 75 4 Not at all 115 Sysmiss 46 Watched a webinar or online event hosted by the WBG 209 44 1 4 1 Every few days 3 2 Every few weeks 12 3 Every few months 82 4 Not at all 112 Sysmiss 44 Read some or all of a WBG research paper or publication 211 42 1 4 1 Every few days 5 2 Every few weeks 32 3 Every few months 111 4 Not at all 63 Sysmiss 42 Met professionally with WBG staff 214 39 1 4 1 Every few days 8 2 Every few weeks 27 3 Every few months 90 4 Not at all 89 Sysmiss 39 Read a WBG e-newsletter 209 44 1 4 1 Every few days 4 2 Every few weeks 19 3 Every few months 74 4 Not at all 112 Sysmiss 44 Which of the following best describes your current affiliation? H1. Which of the following best describes your current affiliation? (Select only ONE response) 250 3 1 20 1 Office of the President, Prime Minister 3 2 Office of Minister 17 3 Office of Parliamentarian 1 4 Employee of a Ministry, Ministerial Department or Implementa 78 5 PMU overseeing implementation of project/Consultant/Contract 24 6 Local Government Office or Staff 10 7 Independent Government Institution 5 8 Judicial System 0 9 State-Owned Enterprise 6 10 Bilateral Agency 12 11 Multilateral Agency 6 12 Private Sector Organization 13 13 Financial Sector/Private Bank 5 14 Private Foundation 2 15 NGO/Community Based Organization 21 16 Faith-Based Group 0 17 Youth Group 0 18 Academia/Research Institute/Think Tank 32 19 Media 9 20 Other 6 Sysmiss 3 Please identify the primary specialization of your work. H2. Please identify the primary specialization of your work. (Select only ONE response) 248 5 1 24 1 Poverty 4 2 Macroeconomics, fiscal management 19 3 Governance, anti-corruption 9 4 Education 32 5 Health, nutrition 9 6 Social protection 4 7 Jobs 2 8 Energy 4 9 Environment, natural resources 14 10 Climate change 10 11 Water, sanitation 6 12 Gender 13 13 Agriculture, rural development 19 14 Urban development 9 15 Transport 13 16 Digital development and technology (ICT) 7 17 Tourism 2 18 Fragility, conflict, violence, refugees 0 19 Demographics, migration 0 20 Trade and competitiveness 4 21 Finance and markets 8 22 Communications, public affairs 6 23 Generalist (specialized in multiple sectors) 23 24 Other 31 Sysmiss 5 Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country? H3. Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country? 252 1 1 2 1 Yes 133 2 No 119 Sysmiss 1 If yes, which of the following agencies of the World Bank Group do you primarily collaborate/ work with in Sri Lanka? H4. If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Sri Lanka? (Select only ONE response) 130 123 1 2 1 The World Bank (IBRD) 116 2 The International Finance Corporation (IFC) 14 3 The Multilateral Investment Guarantee Agency (MIGA) 0 4 International Centre for Settlement of Investment Disputes ( 0 Sysmiss 123 Do your projects involve both the World Bank and the IFC? H5. Do your projects involve both the World Bank and the IFC? 151 102 1 2 1 Yes 46 2 No 105 Sysmiss 102 Observer 245 8 0 1 0 219 1 26 Sysmiss 8 Use World Bank Group reports/data 245 8 0 1 0 169 1 76 Sysmiss 8 Engage in World Bank Group related/sponsored events/activities 245 8 0 1 0 146 1 99 Sysmiss 8 Collaborate as part of my professional duties 245 8 0 1 0 136 1 109 Sysmiss 8 Use World Bank Group website for information, data, research, etc. 245 8 0 1 0 186 1 59 Sysmiss 8 What's your gender? H7. What's your gender? 248 5 1 3 1 Female 81 2 Male 163 3 Other / Do not want to indicate 4 Sysmiss 5 What's your age? H8. What's your age? 250 3 2 5 1 25 and under 0 2 26-35 24 3 36-45 52 4 46-55 81 5 56 and above 93 Sysmiss 3 Which best represents your geographic location? H9. Which best represents your geographic location? 249 4 1 9 1 Western Province 179 2 Eastern Province 10 3 Northern Province 13 4 Southern Province 7 5 North Western Province 7 6 Central Province 14 7 Uva Province 8 8 Sabaragamuwa Province 4 9 North Central Province 7 Sysmiss 4 244 9 1 8 1 Office of the President/PM 20 2 Government Institutions 114 3 Bilateral/Multilateral Agencies 18 4 Private Sector 18 5 Acedemia 32 6 Media 9 7 Civil Society 23 8 Local Government 10 Sysmiss 9 244 9 0.781 1.75 Which of the following best describes your current affiliation? 250 3 1 10 1 Office of the President, Prime Minister, Minister 20 2 Employee of a Ministry 78 3 PMU/Consultant working on WBG-supported program 24 4 Bilateral/Multilateral Agency 18 5 Private Sector/Financial Sector/Private Bank 18 6 Academia 32 7 Media 9 8 CSO 23 9 Local Government 10 10 Other 18 20 Other 0 Sysmiss 3 246 7 2 10