SYR_2019_PDM-MPCG-OCT_v01_M DDI_SYR_2019_PDM-MPCG-OCT_v01_M UN Refugee Agency Development Economics Data Group 2022-12-22 Nesstar Publisher Version 01 (December 2022): This metadata was downloaded from the UNHCR catalog (https://microdata.unhcr.org/index.php/home) and it is identical to UNHCR version (UNHCR_SYR_2019_PDM_MPCG_OCTOBER_v2.1). The following two metadata fields were edited - Document ID and Survey ID. Post-Distribution Monitoring of Cash-Based Interventions, Multi-Purpose Cash Grant, October 2019 PDM-MPCG-OCT 2019 SYR_2019_PDM-MPCG-OCT_v01_M UN Refugee Agency (UNHCR) Nesstar Publisher Curation team Other Household Survey [hh/oth] Version 2.1: Edited, cleaned and anonymised data. CBI PDM Cash-Based Interventions Post-Distribution Monitoring Cash Assistance Income Generation Domestic Needs/Household Support Basic Needs Syrian Arab Republic National coverage Households All population of concern to UNHCR who have been recepients of cash-based interventions. Sample survey data [ssd] UN Refugee Agency The survey's objective was to deliver representative data of households receiving a cash-based intervention in Sirya. The total number of households receiving the cash-based intervention was around 4000. A total of 295 households were interviewed. Other [oth] The questionnaire contained the following sections: Interviewee details and household demographics, Receiving and spending the cash assistance, Risks and problems, Markets and prices, Expenditure, Outcomes, Accountability UNHCR (2019). Syrian Arab Republic: Post-Distribution Monitoring of Cash-Based Interventions (Multi-Purpose Cash Grant), October 2019. Accessed from: https://microdata.unhcr.org Households.NSDstat This file contains the household data collected during the survey. 0 183 Nesstar 200801 Governorate Governorate Governorate Governorate Governorate 0 0 1 Damascus 2 Other A6. Is the person registered to receive the cash available for this survey? A6. Is the person registered to receive the cash available for this survey? A6. Is the person registered to receive the cash available for this survey? A6. Is the person registered to receive the cash available for this survey? A6. Is the person registered to receive the cash available for this survey? 0 0 1 No 2 Yes A6. If no, why? A6. If no, why? A6. If no, why? A6. If no, why? A6. If no, why? 0 0 1 Other B1. Do you agree to continue with this survey? B1. Do you agree to continue with this survey? B1. Do you agree to continue with this survey? B1. Do you agree to continue with this survey? B1. Do you agree to continue with this survey? 0 0 1 No 2 Yes B7. What is your sex? B7. What is your sex? B7. What is your sex? B7. What is your sex? B7. What is your sex? 0 0 1 Female 2 Male B8. What is your age? B8. What is your age? B8. What is your age? B8. What is your age? B8. What is your age? 0 0 1 17 or younger 2 18-35 yrs 3 36-59 yrs 4 60 yrs + B9. Are you the person who has received the ATM card/cheque? B9. Are you the person who has received the ATM card/cheque? B9. Are you the person who has received the ATM card/cheque? B9. Are you the person who has received the ATM card/cheque? B9. Are you the person who has received the ATM card/cheque? 0 0 1 No 2 Yes B10a. What is the sex of the person registered to receive the cash assistance? B10a. What is the sex of the person registered to receive the cash assistance? B10a. What is the sex of the person registered to receive the cash assistance? B10a. What is the sex of the person registered to receive the cash assistance? B10a. What is the sex of the person registered to receive the cash assistance? 0 0 1 Female 2 Male B10b. What is your relation to person registered to receive the cash assistance? B10b. What is your relation to person registered to receive the cash assistance? B10b. What is your relation to person registered to receive the cash assistance? B10b. What is your relation to person registered to receive the cash assistance? B10b. What is your relation to person registered to receive the cash assistance? 0 0 1 Other 2 Spouse Total persons in the household Total persons in the household Total persons in the household Total persons in the household Total persons in the household 0 0 1 1 2 2 3 3 4 4 5 5 6 6 7 7 or more C1. Did you receive an SMS informing you of day you will receive assistance? C1. Did you receive an SMS informing you of day you will receive assistance? C1. Did you receive an SMS informing you of day you will receive assistance? C1. Did you receive an SMS informing you of day you will receive assistance? C1. Did you receive an SMS informing you of day you will receive assistance? 0 0 1 No 2 Yes C2. Was the message in a language you could understand? C2. Was the message in a language you could understand? C2. Was the message in a language you could understand? C2. Was the message in a language you could understand? C2. Was the message in a language you could understand? 0 0 1 No 2 Yes C3. Was the content of the message clear? C3. Was the content of the message clear? C3. Was the content of the message clear? C3. Was the content of the message clear? C3. Was the content of the message clear? 0 0 1 No 2 Yes C4. Did you receive your assistance through ATM card or cheque? C4. Did you receive your assistance through ATM card or cheque? C4. Did you receive your assistance through ATM card or cheque? C4. Did you receive your assistance through ATM card or cheque? C4. Did you receive your assistance through ATM card or cheque? 0 0 1 ATM C5. Who is in possession of your ATM card at present? C5. Who is in possession of your ATM card at present? C5. Who is in possession of your ATM card at present? C5. Who is in possession of your ATM card at present? C5. Who is in possession of your ATM card at present? 0 0 1 Another family member (outside the household) 2 Another household member 3 Named person (PA) 4 Other C6. How much cash did your household receive from UNHCR, during the last cycle? C6. How much cash did your household receive from UNHCR, during the last cycle? C6. How much cash did your household receive from UNHCR, during the last cycle? C6. How much cash did your household receive from UNHCR, during the last cycle? C6. How much cash did your household receive from UNHCR, during the last cycle? 0 0 C7. Was this the amount you were expecting to receive? C7. Was this the amount you were expecting to receive? C7. Was this the amount you were expecting to receive? C7. Was this the amount you were expecting to receive? C7. Was this the amount you were expecting to receive? 0 0 1 No 2 Yes C8. Did you receive the cash from UNHCR on the day you were expecting it? C8. Did you receive the cash from UNHCR on the day you were expecting it? C8. Did you receive the cash from UNHCR on the day you were expecting it? C8. Did you receive the cash from UNHCR on the day you were expecting it? C8. Did you receive the cash from UNHCR on the day you were expecting it? 0 0 1 No 2 Yes C9. Did the person registered to receive the cash need help to withdraw it? C9. Did the person registered to receive the cash need help to withdraw it? C9. Did the person registered to receive the cash need help to withdraw it? C9. Did the person registered to receive the cash need help to withdraw it? C9. Did the person registered to receive the cash need help to withdraw it? 0 0 1 No 2 Yes C9a. Why did they need help? C9a. Why did they need help? C9a. Why did they need help? C9a. Why did they need help? C9a. Why did they need help? 0 0 1 Did not know how to use the card 2 Limited mobility (vulnerability) 3 Literacy issue 4 No time 5 Other C9b. Who gave help? C9b. Who gave help? C9b. Who gave help? C9b. Who gave help? C9b. Who gave help? 0 0 1 A household member 2 A relative living outside the household 3 Acquaintance (friend, neighbour etc.) 4 Bank agent / trader 5 Member of agency staff 6 Other 7 Stranger (e.g. person passing by on the street) C9c. Did they need to pay any money for this help? C9c. Did they need to pay any money for this help? C9c. Did they need to pay any money for this help? C9c. Did they need to pay any money for this help? C9c. Did they need to pay any money for this help? 0 0 1 No 2 Yes C10. How long did it take you to access the ATM/bank? C10. How long did it take you to access the ATM/bank? C10. How long did it take you to access the ATM/bank? C10. How long did it take you to access the ATM/bank? C10. How long did it take you to access the ATM/bank? 0 0 1 15 - 30 min 2 31 - 45 min 3 46 - 60 min 4 More than 1 hour C10. How long did it take you to access the UNHCR office? C10. How long did it take you to access the UNHCR office? C10. How long did it take you to access the UNHCR office? C10. How long did it take you to access the UNHCR office? C10. How long did it take you to access the UNHCR office? 0 0 1 15 - 30 min 2 31 - 45 min 3 46 - 60 min 4 More than 1 hour C11. Is public transport available to reach place where you accessed the cash? C11. Is public transport available to reach place where you accessed the cash? C11. Is public transport available to reach place where you accessed the cash? C11. Is public transport available to reach place where you accessed the cash? C11. Is public transport available to reach place where you accessed the cash? 0 0 1 No 2 Yes C12. How much did it cost you to go and come back to where you got the cash? C12. How much did it cost you to go and come back to where you got the cash? C12. How much did it cost you to go and come back to where you got the cash? C12. How much did it cost you to go and come back to where you got the cash? C12. How much did it cost you to go and come back to where you got the cash? 0 0 1 0 - 200 SYP 2 1.001 - 2.000 SYP 3 2.001 - 3.000 SYP 4 201 - 500 SYP 5 3.001 - 4.000 SYP 6 4.001 - 5.000 SYP 7 501 - 1.000 SYP 8 More than 5.000 SYP C14. How long did it take you to reach the where place you spent the cash? C14. How long did it take you to reach the where place you spent the cash? C14. How long did it take you to reach the where place you spent the cash? C14. How long did it take you to reach the where place you spent the cash? C14. How long did it take you to reach the where place you spent the cash? 0 0 1 15-30 minutes 2 31-45 minutes 3 46-60 minutes 4 Less than 15 minutes 5 More than one hour C15. Is public transport available to reach the place where you spent the cash? C15. Is public transport available to reach the place where you spent the cash? C15. Is public transport available to reach the place where you spent the cash? C15. Is public transport available to reach the place where you spent the cash? C15. Is public transport available to reach the place where you spent the cash? 0 0 1 No 2 Yes C16. How much did it cost you to go and come back to where you spent the cash? C16. How much did it cost you to go and come back to where you spent the cash? C16. How much did it cost you to go and come back to where you spent the cash? C16. How much did it cost you to go and come back to where you spent the cash? C16. How much did it cost you to go and come back to where you spent the cash? 0 0 1 0 - 200 SYP 2 1.000 - 2.000 SYP 3 2.001 - 3.000 SYP 4 201-500 SYP 5 3.001 - 5.000 SYP 6 501 - 1.000 SYP C17. Who in your household decided how the cash assistance should be spent? C17. Who in your household decided how the cash assistance should be spent? C17. Who in your household decided how the cash assistance should be spent? C17. Who in your household decided how the cash assistance should be spent? C17. Who in your household decided how the cash assistance should be spent? 0 0 1 Both (husband and wife together) 2 Female head of household 3 Male head of household 4 Other 5 The whole household together 6 Your Father or Father-in-law 7 Your Mother or Mother-in-law C18. Was there any disagreement on use of the cash assistance? C18. Was there any disagreement on use of the cash assistance? C18. Was there any disagreement on use of the cash assistance? C18. Was there any disagreement on use of the cash assistance? C18. Was there any disagreement on use of the cash assistance? 0 0 1 No - there was no disagreement 2 Some - we discussed but came to an agreement 3 Yes - we disagreed a lot C19. Other sources of income in last 4 weeks/Income generating activities C19. Other sources of income in last 4 weeks/Income generating activities C19. Other sources of income in last 4 weeks/Income generating activities C19. Other sources of income in last 4 weeks/Income generating activities C19. Other sources of income in last 4 weeks/Income generating activities 0 0 C19. Other sources of income in last 4 weeks/Savings C19. Other sources of income in last 4 weeks/Savings C19. Other sources of income in last 4 weeks/Savings C19. Other sources of income in last 4 weeks/Savings C19. Other sources of income in last 4 weeks/Savings 0 0 C19. Other sources of income in last 4 weeks/Remittances C19. Other sources of income in last 4 weeks/Remittances C19. Other sources of income in last 4 weeks/Remittances C19. Other sources of income in last 4 weeks/Remittances C19. Other sources of income in last 4 weeks/Remittances 0 0 C19. Other sources of income in last 4 weeks/Support from friends-family locally C19. Other sources of income in last 4 weeks/Support from friends-family locally C19. Other sources of income in last 4 weeks/Support from friends-family locally C19. Other sources of income in last 4 weeks/Support from friends-family locally C19. Other sources of income in last 4 weeks/Support from friends-family locally 0 0 C19. Other sources of income in last 4 weeks/Loans (debt or credit) C19. Other sources of income in last 4 weeks/Loans (debt or credit) C19. Other sources of income in last 4 weeks/Loans (debt or credit) C19. Other sources of income in last 4 weeks/Loans (debt or credit) C19. Other sources of income in last 4 weeks/Loans (debt or credit) 0 0 C19. Other sources of income in last 4 weeks/NGOs-agencies giving cash support C19. Other sources of income in last 4 weeks/NGOs-agencies giving cash support C19. Other sources of income in last 4 weeks/NGOs-agencies giving cash support C19. Other sources of income in last 4 weeks/NGOs-agencies giving cash support C19. Other sources of income in last 4 weeks/NGOs-agencies giving cash support 0 0 C19. Other sources of income in last 4 weeks/NGOs-agencies material support C19. Other sources of income in last 4 weeks/NGOs-agencies material support C19. Other sources of income in last 4 weeks/NGOs-agencies material support C19. Other sources of income in last 4 weeks/NGOs-agencies material support C19. Other sources of income in last 4 weeks/NGOs-agencies material support 0 0 C19. Other sources of income in last 4 weeks/NGOs-agencies giving other support C19. Other sources of income in last 4 weeks/NGOs-agencies giving other support C19. Other sources of income in last 4 weeks/NGOs-agencies giving other support C19. Other sources of income in last 4 weeks/NGOs-agencies giving other support C19. Other sources of income in last 4 weeks/NGOs-agencies giving other support 0 0 C19. Other sources of income in last 4 weeks/Other C19. Other sources of income in last 4 weeks/Other C19. Other sources of income in last 4 weeks/Other C19. Other sources of income in last 4 weeks/Other C19. Other sources of income in last 4 weeks/Other 0 0 D1a. Felt unsafe Going to withdraw the money? D1a. Felt unsafe Going to withdraw the money? D1a. Felt unsafe Going to withdraw the money? D1a. Felt unsafe Going to withdraw the money? D1a. Felt unsafe Going to withdraw the money? 0 0 1 No 2 Yes D1b. Felt unsafe Going back home after withdrawn money? D1b. Felt unsafe Going back home after withdrawn money? D1b. Felt unsafe Going back home after withdrawn money? D1b. Felt unsafe Going back home after withdrawn money? D1b. Felt unsafe Going back home after withdrawn money? 0 0 1 Don't know 2 No 3 Yes D1c. Felt unsafe Keeping the money at home? D1c. Felt unsafe Keeping the money at home? D1c. Felt unsafe Keeping the money at home? D1c. Felt unsafe Keeping the money at home? D1c. Felt unsafe Keeping the money at home? 0 0 1 No 2 Yes D1d. Felt unsafe Going to spend the money? D1d. Felt unsafe Going to spend the money? D1d. Felt unsafe Going to spend the money? D1d. Felt unsafe Going to spend the money? D1d. Felt unsafe Going to spend the money? 0 0 1 Don't know 2 No 3 Yes D1e. Did anything else make you feel unsafe related to the cash assistance? D1e. Did anything else make you feel unsafe related to the cash assistance? D1e. Did anything else make you feel unsafe related to the cash assistance? D1e. Did anything else make you feel unsafe related to the cash assistance? D1e. Did anything else make you feel unsafe related to the cash assistance? 0 0 1 No 2 Yes D2a. The registered person is not available to withdraw or access the money? D2a. The registered person is not available to withdraw or access the money? D2a. The registered person is not available to withdraw or access the money? D2a. The registered person is not available to withdraw or access the money? D2a. The registered person is not available to withdraw or access the money? 0 0 1 Don't know 2 No 3 Yes D2b. Wrong pin code or forgotten pin code? D2b. Wrong pin code or forgotten pin code? D2b. Wrong pin code or forgotten pin code? D2b. Wrong pin code or forgotten pin code? D2b. Wrong pin code or forgotten pin code? 0 0 1 Don't know 2 No 3 Yes D2c. Poor service at the bank when withdrawing the money? D2c. Poor service at the bank when withdrawing the money? D2c. Poor service at the bank when withdrawing the money? D2c. Poor service at the bank when withdrawing the money? D2c. Poor service at the bank when withdrawing the money? 0 0 1 Don't know 2 No 3 Yes D2d. Poor network of the bank caused postponement of the withdrawal? D2d. Poor network of the bank caused postponement of the withdrawal? D2d. Poor network of the bank caused postponement of the withdrawal? D2d. Poor network of the bank caused postponement of the withdrawal? D2d. Poor network of the bank caused postponement of the withdrawal? 0 0 1 Don't know 2 No 3 Yes D2e. Needed to pay money or do favours in order to withdraw or spend cash? D2e. Needed to pay money or do favours in order to withdraw or spend cash? D2e. Needed to pay money or do favours in order to withdraw or spend cash? D2e. Needed to pay money or do favours in order to withdraw or spend cash? D2e. Needed to pay money or do favours in order to withdraw or spend cash? 0 0 1 No D2f. Did you experience any other problems withdrawing or spending the cash? D2f. Did you experience any other problems withdrawing or spending the cash? D2f. Did you experience any other problems withdrawing or spending the cash? D2f. Did you experience any other problems withdrawing or spending the cash? D2f. Did you experience any other problems withdrawing or spending the cash? 0 0 1 No 2 Yes E1. Of the cash you have received from UNHCR, how much have you spent already? E1. Of the cash you have received from UNHCR, how much have you spent already? E1. Of the cash you have received from UNHCR, how much have you spent already? E1. Of the cash you have received from UNHCR, how much have you spent already? E1. Of the cash you have received from UNHCR, how much have you spent already? 0 0 1 All 2 Don't know 3 Half 4 Less than half 5 More than half E2. What did you spend the cash on?/Food E2. What did you spend the cash on?/Food E2. What did you spend the cash on?/Food E2. What did you spend the cash on?/Food E2. What did you spend the cash on?/Food 0 0 E2. What did you spend the cash on?/Water E2. What did you spend the cash on?/Water E2. What did you spend the cash on?/Water E2. What did you spend the cash on?/Water E2. What did you spend the cash on?/Water 0 0 E2. What did you spend the cash on?/Hygiene items E2. What did you spend the cash on?/Hygiene items E2. What did you spend the cash on?/Hygiene items E2. What did you spend the cash on?/Hygiene items E2. What did you spend the cash on?/Hygiene items 0 0 E2. What did you spend the cash on?/Health costs (including medicines) E2. What did you spend the cash on?/Health costs (including medicines) E2. What did you spend the cash on?/Health costs (including medicines) E2. What did you spend the cash on?/Health costs (including medicines) E2. What did you spend the cash on?/Health costs (including medicines) 0 0 E2. What did you spend the cash on?/Rent E2. What did you spend the cash on?/Rent E2. What did you spend the cash on?/Rent E2. What did you spend the cash on?/Rent E2. What did you spend the cash on?/Rent 0 0 E2. What did you spend the cash on?/Shelter repair E2. What did you spend the cash on?/Shelter repair E2. What did you spend the cash on?/Shelter repair E2. What did you spend the cash on?/Shelter repair E2. What did you spend the cash on?/Shelter repair 0 0 E2. What did you spend the cash on?/Household items E2. What did you spend the cash on?/Household items E2. What did you spend the cash on?/Household items E2. What did you spend the cash on?/Household items E2. What did you spend the cash on?/Household items 0 0 E2. What did you spend the cash on?/Firewood / Fuel for cooking or heating E2. What did you spend the cash on?/Firewood / Fuel for cooking or heating E2. What did you spend the cash on?/Firewood / Fuel for cooking or heating E2. What did you spend the cash on?/Firewood / Fuel for cooking or heating E2. What did you spend the cash on?/Firewood / Fuel for cooking or heating 0 0 E2. What did you spend the cash on?/Clothes / shoes E2. What did you spend the cash on?/Clothes / shoes E2. What did you spend the cash on?/Clothes / shoes E2. What did you spend the cash on?/Clothes / shoes E2. What did you spend the cash on?/Clothes / shoes 0 0 E2. What did you spend the cash on?/Utilities and bills E2. What did you spend the cash on?/Utilities and bills E2. What did you spend the cash on?/Utilities and bills E2. What did you spend the cash on?/Utilities and bills E2. What did you spend the cash on?/Utilities and bills 0 0 E2. What did you spend the cash on?/Assets for a livelihood activity E2. What did you spend the cash on?/Assets for a livelihood activity E2. What did you spend the cash on?/Assets for a livelihood activity E2. What did you spend the cash on?/Assets for a livelihood activity E2. What did you spend the cash on?/Assets for a livelihood activity 0 0 E2. What did you spend the cash on?/Education (e.g. school fees, uniform, books) E2. What did you spend the cash on?/Education (e.g. school fees, uniform, books) E2. What did you spend the cash on?/Education (e.g. school fees, uniform, books) E2. What did you spend the cash on?/Education (e.g. school fees, uniform, books) E2. What did you spend the cash on?/Education (e.g. school fees, uniform, books) 0 0 E2. What did you spend the cash on?/Communication (phone, internet) E2. What did you spend the cash on?/Communication (phone, internet) E2. What did you spend the cash on?/Communication (phone, internet) E2. What did you spend the cash on?/Communication (phone, internet) E2. What did you spend the cash on?/Communication (phone, internet) 0 0 E2. What did you spend the cash on?/Entertainment E2. What did you spend the cash on?/Entertainment E2. What did you spend the cash on?/Entertainment E2. What did you spend the cash on?/Entertainment E2. What did you spend the cash on?/Entertainment 0 0 E2. What did you spend the cash on?/Transport E2. What did you spend the cash on?/Transport E2. What did you spend the cash on?/Transport E2. What did you spend the cash on?/Transport E2. What did you spend the cash on?/Transport 0 0 E2. What did you spend the cash on?/Debt repayment E2. What did you spend the cash on?/Debt repayment E2. What did you spend the cash on?/Debt repayment E2. What did you spend the cash on?/Debt repayment E2. What did you spend the cash on?/Debt repayment 0 0 E2. What did you spend the cash on?/Gave some to other family members-friends E2. What did you spend the cash on?/Gave some to other family members-friends E2. What did you spend the cash on?/Gave some to other family members-friends E2. What did you spend the cash on?/Gave some to other family members-friends E2. What did you spend the cash on?/Gave some to other family members-friends 0 0 E2. What did you spend the cash on?/Saved some money E2. What did you spend the cash on?/Saved some money E2. What did you spend the cash on?/Saved some money E2. What did you spend the cash on?/Saved some money E2. What did you spend the cash on?/Saved some money 0 0 E2. What did you spend the cash on?/Other E2. What did you spend the cash on?/Other E2. What did you spend the cash on?/Other E2. What did you spend the cash on?/Other E2. What did you spend the cash on?/Other 0 0 E3. 3 items/services you spent the most on?/Food E3. 3 items/services you spent the most on?/Food E3. 3 items/services you spent the most on?/Food E3. 3 items/services you spent the most on?/Food E3. 3 items/services you spent the most on?/Food 0 0 E3. 3 items/services you spent the most on?/Water E3. 3 items/services you spent the most on?/Water E3. 3 items/services you spent the most on?/Water E3. 3 items/services you spent the most on?/Water E3. 3 items/services you spent the most on?/Water 0 0 E3. 3 items/services you spent the most on?/Hygiene items E3. 3 items/services you spent the most on?/Hygiene items E3. 3 items/services you spent the most on?/Hygiene items E3. 3 items/services you spent the most on?/Hygiene items E3. 3 items/services you spent the most on?/Hygiene items 0 0 E3. 3 items/services you spent the most on?/Health costs (including medicines) E3. 3 items/services you spent the most on?/Health costs (including medicines) E3. 3 items/services you spent the most on?/Health costs (including medicines) E3. 3 items/services you spent the most on?/Health costs (including medicines) E3. 3 items/services you spent the most on?/Health costs (including medicines) 0 0 E3. 3 items/services you spent the most on?/Rent E3. 3 items/services you spent the most on?/Rent E3. 3 items/services you spent the most on?/Rent E3. 3 items/services you spent the most on?/Rent E3. 3 items/services you spent the most on?/Rent 0 0 E3. 3 items/services you spent the most on?/Shelter repair E3. 3 items/services you spent the most on?/Shelter repair E3. 3 items/services you spent the most on?/Shelter repair E3. 3 items/services you spent the most on?/Shelter repair E3. 3 items/services you spent the most on?/Shelter repair 0 0 E3. 3 items/services you spent the most on?/Household items E3. 3 items/services you spent the most on?/Household items E3. 3 items/services you spent the most on?/Household items E3. 3 items/services you spent the most on?/Household items E3. 3 items/services you spent the most on?/Household items 0 0 E3. 3 items/services you spent the most on?/Firewood-Fuel for cooking or heating E3. 3 items/services you spent the most on?/Firewood-Fuel for cooking or heating E3. 3 items/services you spent the most on?/Firewood-Fuel for cooking or heating E3. 3 items/services you spent the most on?/Firewood-Fuel for cooking or heating E3. 3 items/services you spent the most on?/Firewood-Fuel for cooking or heating 0 0 E3. 3 items/services you spent the most on?/Clothes / shoes E3. 3 items/services you spent the most on?/Clothes / shoes E3. 3 items/services you spent the most on?/Clothes / shoes E3. 3 items/services you spent the most on?/Clothes / shoes E3. 3 items/services you spent the most on?/Clothes / shoes 0 0 E3. 3 items/services you spent the most on?/Utilities and bills E3. 3 items/services you spent the most on?/Utilities and bills E3. 3 items/services you spent the most on?/Utilities and bills E3. 3 items/services you spent the most on?/Utilities and bills E3. 3 items/services you spent the most on?/Utilities and bills 0 0 E3. 3 items/services you spent the most on?/Assets for a livelihood activity E3. 3 items/services you spent the most on?/Assets for a livelihood activity E3. 3 items/services you spent the most on?/Assets for a livelihood activity E3. 3 items/services you spent the most on?/Assets for a livelihood activity E3. 3 items/services you spent the most on?/Assets for a livelihood activity 0 0 E3. 3 items/services you spent the most on?/Education E3. 3 items/services you spent the most on?/Education E3. 3 items/services you spent the most on?/Education E3. 3 items/services you spent the most on?/Education E3. 3 items/services you spent the most on?/Education 0 0 E3. 3 items/services you spent the most on?/Communication (phone, internet) E3. 3 items/services you spent the most on?/Communication (phone, internet) E3. 3 items/services you spent the most on?/Communication (phone, internet) E3. 3 items/services you spent the most on?/Communication (phone, internet) E3. 3 items/services you spent the most on?/Communication (phone, internet) 0 0 E3. 3 items/services you spent the most on?/Entertainment E3. 3 items/services you spent the most on?/Entertainment E3. 3 items/services you spent the most on?/Entertainment E3. 3 items/services you spent the most on?/Entertainment E3. 3 items/services you spent the most on?/Entertainment 0 0 E3. 3 items/services you spent the most on?/Transport E3. 3 items/services you spent the most on?/Transport E3. 3 items/services you spent the most on?/Transport E3. 3 items/services you spent the most on?/Transport E3. 3 items/services you spent the most on?/Transport 0 0 E3. 3 items/services you spent the most on?/Debt repayment E3. 3 items/services you spent the most on?/Debt repayment E3. 3 items/services you spent the most on?/Debt repayment E3. 3 items/services you spent the most on?/Debt repayment E3. 3 items/services you spent the most on?/Debt repayment 0 0 E3. 3 items/services you spent the most on?/Gave some to family members-friends E3. 3 items/services you spent the most on?/Gave some to family members-friends E3. 3 items/services you spent the most on?/Gave some to family members-friends E3. 3 items/services you spent the most on?/Gave some to family members-friends E3. 3 items/services you spent the most on?/Gave some to family members-friends 0 0 E3. 3 items/services you spent the most on?/Saved some money E3. 3 items/services you spent the most on?/Saved some money E3. 3 items/services you spent the most on?/Saved some money E3. 3 items/services you spent the most on?/Saved some money E3. 3 items/services you spent the most on?/Saved some money 0 0 E3. 3 items/services you spent the most on?/Other E3. 3 items/services you spent the most on?/Other E3. 3 items/services you spent the most on?/Other E3. 3 items/services you spent the most on?/Other E3. 3 items/services you spent the most on?/Other 0 0 Top 3 expenditure: Food Top 3 expenditure: Food Top 3 expenditure: Food Top 3 expenditure: Food Top 3 expenditure: Food 0 0 Top 3 expenditure: Water Top 3 expenditure: Water Top 3 expenditure: Water Top 3 expenditure: Water Top 3 expenditure: Water 0 0 Top 3 expenditure: Hygiene items Top 3 expenditure: Hygiene items Top 3 expenditure: Hygiene items Top 3 expenditure: Hygiene items Top 3 expenditure: Hygiene items 0 0 Top 3 expenditure: Health costs (including medicines) Top 3 expenditure: Health costs (including medicines) Top 3 expenditure: Health costs (including medicines) Top 3 expenditure: Health costs (including medicines) Top 3 expenditure: Health costs (including medicines) 0 0 Top 3 expenditure: Rent Top 3 expenditure: Rent Top 3 expenditure: Rent Top 3 expenditure: Rent Top 3 expenditure: Rent 0 0 Top 3 expenditure: Shelter repair Top 3 expenditure: Shelter repair Top 3 expenditure: Shelter repair Top 3 expenditure: Shelter repair Top 3 expenditure: Shelter repair 0 0 1 TRUE Top 3 expenditure: Household items Top 3 expenditure: Household items Top 3 expenditure: Household items Top 3 expenditure: Household items Top 3 expenditure: Household items 0 0 Top 3 expenditure: Firewood/Fuel Top 3 expenditure: Firewood/Fuel Top 3 expenditure: Firewood/Fuel Top 3 expenditure: Firewood/Fuel Top 3 expenditure: Firewood/Fuel 0 0 Top 3 expenditure: Clothes/Shoes Top 3 expenditure: Clothes/Shoes Top 3 expenditure: Clothes/Shoes Top 3 expenditure: Clothes/Shoes Top 3 expenditure: Clothes/Shoes 0 0 Top 3 expenditure: Utilities and bills Top 3 expenditure: Utilities and bills Top 3 expenditure: Utilities and bills Top 3 expenditure: Utilities and bills Top 3 expenditure: Utilities and bills 0 0 Top 3 expenditure: Assets for livelihoods Top 3 expenditure: Assets for livelihoods Top 3 expenditure: Assets for livelihoods Top 3 expenditure: Assets for livelihoods Top 3 expenditure: Assets for livelihoods 0 0 1 TRUE Top 3 expenditure: Education Top 3 expenditure: Education Top 3 expenditure: Education Top 3 expenditure: Education Top 3 expenditure: Education 0 0 Top 3 expenditure: Entertainment Top 3 expenditure: Entertainment Top 3 expenditure: Entertainment Top 3 expenditure: Entertainment Top 3 expenditure: Entertainment 0 0 Top 3 expenditure: Transport Top 3 expenditure: Transport Top 3 expenditure: Transport Top 3 expenditure: Transport Top 3 expenditure: Transport 0 0 Top 3 expenditure: Debt repayment Top 3 expenditure: Debt repayment Top 3 expenditure: Debt repayment Top 3 expenditure: Debt repayment Top 3 expenditure: Debt repayment 0 0 Top 3 expenditure: Gave some other family members Top 3 expenditure: Gave some other family members Top 3 expenditure: Gave some other family members Top 3 expenditure: Gave some other family members Top 3 expenditure: Gave some other family members 0 0 1 TRUE Top 3 expenditure: Communication Top 3 expenditure: Communication Top 3 expenditure: Communication Top 3 expenditure: Communication Top 3 expenditure: Communication 0 0 1 TRUE Top 3 expenditure: Savings Top 3 expenditure: Savings Top 3 expenditure: Savings Top 3 expenditure: Savings Top 3 expenditure: Savings 0 0 1 TRUE Top 3 expenditure: Other Top 3 expenditure: Other Top 3 expenditure: Other Top 3 expenditure: Other Top 3 expenditure: Other 0 0 F1. Were you able to find the items/services you needed in the market? F1. Were you able to find the items/services you needed in the market? F1. Were you able to find the items/services you needed in the market? F1. Were you able to find the items/services you needed in the market? F1. Were you able to find the items/services you needed in the market? 0 0 1 Yes F2. Were you able to find the right quality of items/services in the market? F2. Were you able to find the right quality of items/services in the market? F2. Were you able to find the right quality of items/services in the market? F2. Were you able to find the right quality of items/services in the market? F2. Were you able to find the right quality of items/services in the market? 0 0 1 Mostly 2 No 3 Yes F3. Has there been any increase in price of items/services in the last 4 weeks? F3. Has there been any increase in price of items/services in the last 4 weeks? F3. Has there been any increase in price of items/services in the last 4 weeks? F3. Has there been any increase in price of items/services in the last 4 weeks? F3. Has there been any increase in price of items/services in the last 4 weeks? 0 0 1 Don't know 2 No 3 Yes G1a. Has cash assistance: Improved your living conditions? G1a. Has cash assistance: Improved your living conditions? G1a. Has cash assistance: Improved your living conditions? G1a. Has cash assistance: Improved your living conditions? G1a. Has cash assistance: Improved your living conditions? 0 0 1 Moderately 2 Not at all 3 Significantly 4 Slightly G1b. Has cash assistance: Reduced the financial burden of your household? G1b. Has cash assistance: Reduced the financial burden of your household? G1b. Has cash assistance: Reduced the financial burden of your household? G1b. Has cash assistance: Reduced the financial burden of your household? G1b. Has cash assistance: Reduced the financial burden of your household? 0 0 1 Moderately 2 Not at all 3 Significantly 4 Slightly G1c. Has cash assistance: Reduced feelings of stress? G1c. Has cash assistance: Reduced feelings of stress? G1c. Has cash assistance: Reduced feelings of stress? G1c. Has cash assistance: Reduced feelings of stress? G1c. Has cash assistance: Reduced feelings of stress? 0 0 1 Moderately 2 Not at all 3 Significantly 4 Slightly G2. Overall are you currently able to meet the basic/most pressing needs? G2. Overall are you currently able to meet the basic/most pressing needs? G2. Overall are you currently able to meet the basic/most pressing needs? G2. Overall are you currently able to meet the basic/most pressing needs? G2. Overall are you currently able to meet the basic/most pressing needs? 0 0 1 A little 2 All 3 Don't know 4 Half 5 Not at all G2a. Most pressing needs you cannot afford/Food G2a. Most pressing needs you cannot afford/Food G2a. Most pressing needs you cannot afford/Food G2a. Most pressing needs you cannot afford/Food G2a. Most pressing needs you cannot afford/Food 0 0 G2a. Most pressing needs you cannot afford/Water G2a. Most pressing needs you cannot afford/Water G2a. Most pressing needs you cannot afford/Water G2a. Most pressing needs you cannot afford/Water G2a. Most pressing needs you cannot afford/Water 0 0 G2a. Most pressing needs you cannot afford/Hygiene items G2a. Most pressing needs you cannot afford/Hygiene items G2a. Most pressing needs you cannot afford/Hygiene items G2a. Most pressing needs you cannot afford/Hygiene items G2a. Most pressing needs you cannot afford/Hygiene items 0 0 G2a. Most pressing needs you cannot afford/Health costs (including medicines) G2a. Most pressing needs you cannot afford/Health costs (including medicines) G2a. Most pressing needs you cannot afford/Health costs (including medicines) G2a. Most pressing needs you cannot afford/Health costs (including medicines) G2a. Most pressing needs you cannot afford/Health costs (including medicines) 0 0 G2a. Most pressing needs you cannot afford/Rent G2a. Most pressing needs you cannot afford/Rent G2a. Most pressing needs you cannot afford/Rent G2a. Most pressing needs you cannot afford/Rent G2a. Most pressing needs you cannot afford/Rent 0 0 G2a. Most pressing needs you cannot afford/Shelter repair G2a. Most pressing needs you cannot afford/Shelter repair G2a. Most pressing needs you cannot afford/Shelter repair G2a. Most pressing needs you cannot afford/Shelter repair G2a. Most pressing needs you cannot afford/Shelter repair 0 0 G2a. Most pressing needs you cannot afford/Household items G2a. Most pressing needs you cannot afford/Household items G2a. Most pressing needs you cannot afford/Household items G2a. Most pressing needs you cannot afford/Household items G2a. Most pressing needs you cannot afford/Household items 0 0 G2a. Most pressing needs you cannot afford/Firewood/Fuel for cooking or heating G2a. Most pressing needs you cannot afford/Firewood/Fuel for cooking or heating G2a. Most pressing needs you cannot afford/Firewood/Fuel for cooking or heating G2a. Most pressing needs you cannot afford/Firewood/Fuel for cooking or heating G2a. Most pressing needs you cannot afford/Firewood/Fuel for cooking or heating 0 0 G2a. Most pressing needs you cannot afford/Clothes / shoes G2a. Most pressing needs you cannot afford/Clothes / shoes G2a. Most pressing needs you cannot afford/Clothes / shoes G2a. Most pressing needs you cannot afford/Clothes / shoes G2a. Most pressing needs you cannot afford/Clothes / shoes 0 0 G2a. Most pressing needs you cannot afford/Utilities and bills G2a. Most pressing needs you cannot afford/Utilities and bills G2a. Most pressing needs you cannot afford/Utilities and bills G2a. Most pressing needs you cannot afford/Utilities and bills G2a. Most pressing needs you cannot afford/Utilities and bills 0 0 G2a. Most pressing needs you cannot afford/Assets for a livelihood activity G2a. Most pressing needs you cannot afford/Assets for a livelihood activity G2a. Most pressing needs you cannot afford/Assets for a livelihood activity G2a. Most pressing needs you cannot afford/Assets for a livelihood activity G2a. Most pressing needs you cannot afford/Assets for a livelihood activity 0 0 G2a. Most pressing needs you cannot afford/Education G2a. Most pressing needs you cannot afford/Education G2a. Most pressing needs you cannot afford/Education G2a. Most pressing needs you cannot afford/Education G2a. Most pressing needs you cannot afford/Education 0 0 G2a. Most pressing needs you cannot afford/Communication (phone, internet) G2a. Most pressing needs you cannot afford/Communication (phone, internet) G2a. Most pressing needs you cannot afford/Communication (phone, internet) G2a. Most pressing needs you cannot afford/Communication (phone, internet) G2a. Most pressing needs you cannot afford/Communication (phone, internet) 0 0 G2a. Most pressing needs you cannot afford/Entertainment G2a. Most pressing needs you cannot afford/Entertainment G2a. Most pressing needs you cannot afford/Entertainment G2a. Most pressing needs you cannot afford/Entertainment G2a. Most pressing needs you cannot afford/Entertainment 0 0 G2a. Most pressing needs you cannot afford/Transport G2a. Most pressing needs you cannot afford/Transport G2a. Most pressing needs you cannot afford/Transport G2a. Most pressing needs you cannot afford/Transport G2a. Most pressing needs you cannot afford/Transport 0 0 G2a. Most pressing needs you cannot afford/Debt repayment G2a. Most pressing needs you cannot afford/Debt repayment G2a. Most pressing needs you cannot afford/Debt repayment G2a. Most pressing needs you cannot afford/Debt repayment G2a. Most pressing needs you cannot afford/Debt repayment 0 0 G2a. Most pressing needs you cannot afford/Gave to other family members-friends G2a. Most pressing needs you cannot afford/Gave to other family members-friends G2a. Most pressing needs you cannot afford/Gave to other family members-friends G2a. Most pressing needs you cannot afford/Gave to other family members-friends G2a. Most pressing needs you cannot afford/Gave to other family members-friends 0 0 G2a. Most pressing needs you cannot afford/Saved some money G2a. Most pressing needs you cannot afford/Saved some money G2a. Most pressing needs you cannot afford/Saved some money G2a. Most pressing needs you cannot afford/Saved some money G2a. Most pressing needs you cannot afford/Saved some money 0 0 G2a. Most pressing needs you cannot afford/Other G2a. Most pressing needs you cannot afford/Other G2a. Most pressing needs you cannot afford/Other G2a. Most pressing needs you cannot afford/Other G2a. Most pressing needs you cannot afford/Other 0 0 G3. In past 4 weeks had to: Stop a child from attending school? G3. In past 4 weeks had to: Stop a child from attending school? G3. In past 4 weeks had to: Stop a child from attending school? G3. In past 4 weeks had to: Stop a child from attending school? G3. In past 4 weeks had to: Stop a child from attending school? 0 0 1 No 2 Yes G3. In past 4 weeks had to: Sell livelihood assets to buy food or basic goods? G3. In past 4 weeks had to: Sell livelihood assets to buy food or basic goods? G3. In past 4 weeks had to: Sell livelihood assets to buy food or basic goods? G3. In past 4 weeks had to: Sell livelihood assets to buy food or basic goods? G3. In past 4 weeks had to: Sell livelihood assets to buy food or basic goods? 0 0 1 No 2 Yes G3. In past 4 weeks had to: Beg? G3. In past 4 weeks had to: Beg? G3. In past 4 weeks had to: Beg? G3. In past 4 weeks had to: Beg? G3. In past 4 weeks had to: Beg? 0 0 1 No 2 Yes G3. In past 4 weeks had to: Send a member of the household to work far away? G3. In past 4 weeks had to: Send a member of the household to work far away? G3. In past 4 weeks had to: Send a member of the household to work far away? G3. In past 4 weeks had to: Send a member of the household to work far away? G3. In past 4 weeks had to: Send a member of the household to work far away? 0 0 1 No 2 Yes G3. In past 4 weeks had to: Engage in activities at risk of harm? G3. In past 4 weeks had to: Engage in activities at risk of harm? G3. In past 4 weeks had to: Engage in activities at risk of harm? G3. In past 4 weeks had to: Engage in activities at risk of harm? G3. In past 4 weeks had to: Engage in activities at risk of harm? 0 0 1 No 2 Yes G3. In past 4 weeks had to: Skip paying rent or debt repayments? G3. In past 4 weeks had to: Skip paying rent or debt repayments? G3. In past 4 weeks had to: Skip paying rent or debt repayments? G3. In past 4 weeks had to: Skip paying rent or debt repayments? G3. In past 4 weeks had to: Skip paying rent or debt repayments? 0 0 1 No 2 Yes G3. In past 4 weeks had to: Take out new loans or borrowed money? G3. In past 4 weeks had to: Take out new loans or borrowed money? G3. In past 4 weeks had to: Take out new loans or borrowed money? G3. In past 4 weeks had to: Take out new loans or borrowed money? G3. In past 4 weeks had to: Take out new loans or borrowed money? 0 0 1 No 2 Yes G3. In past 4 weeks had to: Reduce expenditure on hygiene, health or education? G3. In past 4 weeks had to: Reduce expenditure on hygiene, health or education? G3. In past 4 weeks had to: Reduce expenditure on hygiene, health or education? G3. In past 4 weeks had to: Reduce expenditure on hygiene, health or education? G3. In past 4 weeks had to: Reduce expenditure on hygiene, health or education? 0 0 1 No 2 Yes G3. In past 4 weeks had to: Move into lower quality accommodation? G3. In past 4 weeks had to: Move into lower quality accommodation? G3. In past 4 weeks had to: Move into lower quality accommodation? G3. In past 4 weeks had to: Move into lower quality accommodation? G3. In past 4 weeks had to: Move into lower quality accommodation? 0 0 1 No 2 Yes G4. In past 7 days how many times: Rely on food from relatives friends strangers G4. In past 7 days how many times: Rely on food from relatives friends strangers G4. In past 7 days how many times: Rely on food from relatives friends strangers G4. In past 7 days how many times: Rely on food from relatives friends strangers G4. In past 7 days how many times: Rely on food from relatives friends strangers 0 0 G4. In past 7 days how many times: Reduce the number of meals eaten in a day G4. In past 7 days how many times: Reduce the number of meals eaten in a day G4. In past 7 days how many times: Reduce the number of meals eaten in a day G4. In past 7 days how many times: Reduce the number of meals eaten in a day G4. In past 7 days how many times: Reduce the number of meals eaten in a day 0 0 G4. In past 7 days how many times: Rely on less preferred or less quality foods G4. In past 7 days how many times: Rely on less preferred or less quality foods G4. In past 7 days how many times: Rely on less preferred or less quality foods G4. In past 7 days how many times: Rely on less preferred or less quality foods G4. In past 7 days how many times: Rely on less preferred or less quality foods 0 0 H1. Do you have the items you need in order to earn a living? H1. Do you have the items you need in order to earn a living? H1. Do you have the items you need in order to earn a living? H1. Do you have the items you need in order to earn a living? H1. Do you have the items you need in order to earn a living? 0 0 1 No 2 Yes H3. Do all children in your family have a birth certificate? H3. Do all children in your family have a birth certificate? H3. Do all children in your family have a birth certificate? H3. Do all children in your family have a birth certificate? H3. Do all children in your family have a birth certificate? 0 0 1 No 2 Yes I1. Cash assistance info needed/Eligibility for cash assistance I1. Cash assistance info needed/Eligibility for cash assistance I1. Cash assistance info needed/Eligibility for cash assistance I1. Cash assistance info needed/Eligibility for cash assistance I1. Cash assistance info needed/Eligibility for cash assistance 0 0 I1. Cash assistance info needed/Distribution date, time and location I1. Cash assistance info needed/Distribution date, time and location I1. Cash assistance info needed/Distribution date, time and location I1. Cash assistance info needed/Distribution date, time and location I1. Cash assistance info needed/Distribution date, time and location 0 0 I1. Cash assistance info needed/How to spend the cash assistance I1. Cash assistance info needed/How to spend the cash assistance I1. Cash assistance info needed/How to spend the cash assistance I1. Cash assistance info needed/How to spend the cash assistance I1. Cash assistance info needed/How to spend the cash assistance 0 0 I1. Cash assistance info needed/How to give complaints and feedback to UNHCR I1. Cash assistance info needed/How to give complaints and feedback to UNHCR I1. Cash assistance info needed/How to give complaints and feedback to UNHCR I1. Cash assistance info needed/How to give complaints and feedback to UNHCR I1. Cash assistance info needed/How to give complaints and feedback to UNHCR 0 0 I1. Cash assistance info needed/Other I1. Cash assistance info needed/Other I1. Cash assistance info needed/Other I1. Cash assistance info needed/Other I1. Cash assistance info needed/Other 0 0 I1. Cash assistance info needed/None (Don’t want any additional information) I1. Cash assistance info needed/None (Don’t want any additional information) I1. Cash assistance info needed/None (Don’t want any additional information) I1. Cash assistance info needed/None (Don’t want any additional information) I1. Cash assistance info needed/None (Don’t want any additional information) 0 0 I2. Do you know how report complaints and give feedback on cash assistance? I2. Do you know how report complaints and give feedback on cash assistance? I2. Do you know how report complaints and give feedback on cash assistance? I2. Do you know how report complaints and give feedback on cash assistance? I2. Do you know how report complaints and give feedback on cash assistance? 0 0 1 No 2 Yes I2a. How could you report complaints and give feedback?/Via ORV I2a. How could you report complaints and give feedback?/Via ORV I2a. How could you report complaints and give feedback?/Via ORV I2a. How could you report complaints and give feedback?/Via ORV I2a. How could you report complaints and give feedback?/Via ORV 0 0 I2a. How could you report complaints and give feedback?/Hotline I2a. How could you report complaints and give feedback?/Hotline I2a. How could you report complaints and give feedback?/Hotline I2a. How could you report complaints and give feedback?/Hotline I2a. How could you report complaints and give feedback?/Hotline 0 0 I2a. How could you report complaints and give feedback?/Reception desk I2a. How could you report complaints and give feedback?/Reception desk I2a. How could you report complaints and give feedback?/Reception desk I2a. How could you report complaints and give feedback?/Reception desk I2a. How could you report complaints and give feedback?/Reception desk 0 0 I2a. How could you report complaints and give feedback?/Suggestion box I2a. How could you report complaints and give feedback?/Suggestion box I2a. How could you report complaints and give feedback?/Suggestion box I2a. How could you report complaints and give feedback?/Suggestion box I2a. How could you report complaints and give feedback?/Suggestion box 0 0 I2a. How could you report complaints and give feedback?/Other I2a. How could you report complaints and give feedback?/Other I2a. How could you report complaints and give feedback?/Other I2a. How could you report complaints and give feedback?/Other I2a. How could you report complaints and give feedback?/Other 0 0 I3. If the assistance could be changed would you prefer: I3. If the assistance could be changed would you prefer: I3. If the assistance could be changed would you prefer: I3. If the assistance could be changed would you prefer: I3. If the assistance could be changed would you prefer: 0 0 1 Cash 2 Combination of cash and items 3 Items (food or non-food items) 4 Other I4. Have you ever submitted a complaint to UNHCR? I4. Have you ever submitted a complaint to UNHCR? I4. Have you ever submitted a complaint to UNHCR? I4. Have you ever submitted a complaint to UNHCR? I4. Have you ever submitted a complaint to UNHCR? 0 0 1 No 2 Yes I5. How satisfied are you with the way UNHCR responded to your complaint? I5. How satisfied are you with the way UNHCR responded to your complaint? I5. How satisfied are you with the way UNHCR responded to your complaint? I5. How satisfied are you with the way UNHCR responded to your complaint? I5. How satisfied are you with the way UNHCR responded to your complaint? 0 0 1 Mostly 2 Not at all 3 Partially 4 Very I6. Have you ever submitted a complaint to the bank? I6. Have you ever submitted a complaint to the bank? I6. Have you ever submitted a complaint to the bank? I6. Have you ever submitted a complaint to the bank? I6. Have you ever submitted a complaint to the bank? 0 0 1 No 2 Yes I7. How satisfied are you with the way bank staff responded to your complaint? I7. How satisfied are you with the way bank staff responded to your complaint? I7. How satisfied are you with the way bank staff responded to your complaint? I7. How satisfied are you with the way bank staff responded to your complaint? I7. How satisfied are you with the way bank staff responded to your complaint? 0 0 1 Mostly 2 Partially 3 Very J1. Obstacles return your country/Area is still unsafe J1. Obstacles return your country/Area is still unsafe J1. Obstacles return your country/Area is still unsafe J1. Obstacles return your country/Area is still unsafe J1. Obstacles return your country/Area is still unsafe 0 0 J1. Obstacles return your country/Local authorities prohibit returning J1. Obstacles return your country/Local authorities prohibit returning J1. Obstacles return your country/Local authorities prohibit returning J1. Obstacles return your country/Local authorities prohibit returning J1. Obstacles return your country/Local authorities prohibit returning 0 0 J1. Obstacles return your country/Basic services or markets not available J1. Obstacles return your country/Basic services or markets not available J1. Obstacles return your country/Basic services or markets not available J1. Obstacles return your country/Basic services or markets not available J1. Obstacles return your country/Basic services or markets not available 0 0 J1. Obstacles return your country/Area under control of armed group J1. Obstacles return your country/Area under control of armed group J1. Obstacles return your country/Area under control of armed group J1. Obstacles return your country/Area under control of armed group J1. Obstacles return your country/Area under control of armed group 0 0 J1. Obstacles return your country/Children enrolled at school area displacement J1. Obstacles return your country/Children enrolled at school area displacement J1. Obstacles return your country/Children enrolled at school area displacement J1. Obstacles return your country/Children enrolled at school area displacement J1. Obstacles return your country/Children enrolled at school area displacement 0 0 J1. Obstacles return your country/House-land is currently occupied or damaged J1. Obstacles return your country/House-land is currently occupied or damaged J1. Obstacles return your country/House-land is currently occupied or damaged J1. Obstacles return your country/House-land is currently occupied or damaged J1. Obstacles return your country/House-land is currently occupied or damaged 0 0 J1. Obstacles return your country/Health condition does not allow J1. Obstacles return your country/Health condition does not allow J1. Obstacles return your country/Health condition does not allow J1. Obstacles return your country/Health condition does not allow J1. Obstacles return your country/Health condition does not allow 0 0 J1. Obstacles return your country/No transportation available to return home J1. Obstacles return your country/No transportation available to return home J1. Obstacles return your country/No transportation available to return home J1. Obstacles return your country/No transportation available to return home J1. Obstacles return your country/No transportation available to return home 0 0 J1. Obstacles return your country/Lack of education opportunities for children J1. Obstacles return your country/Lack of education opportunities for children J1. Obstacles return your country/Lack of education opportunities for children J1. Obstacles return your country/Lack of education opportunities for children J1. Obstacles return your country/Lack of education opportunities for children 0 0 J1. Obstacles return your country/Household assets have been damaged/stolen J1. Obstacles return your country/Household assets have been damaged/stolen J1. Obstacles return your country/Household assets have been damaged/stolen J1. Obstacles return your country/Household assets have been damaged/stolen J1. Obstacles return your country/Household assets have been damaged/stolen 0 0 J1. Obstacles return your country/Lack of security forces J1. Obstacles return your country/Lack of security forces J1. Obstacles return your country/Lack of security forces J1. Obstacles return your country/Lack of security forces J1. Obstacles return your country/Lack of security forces 0 0 J1. Obstacles return your country/Fear-trauma with returning to place of origin J1. Obstacles return your country/Fear-trauma with returning to place of origin J1. Obstacles return your country/Fear-trauma with returning to place of origin J1. Obstacles return your country/Fear-trauma with returning to place of origin J1. Obstacles return your country/Fear-trauma with returning to place of origin 0 0 J1. Obstacles return your country/No financial means to return and restart J1. Obstacles return your country/No financial means to return and restart J1. Obstacles return your country/No financial means to return and restart J1. Obstacles return your country/No financial means to return and restart J1. Obstacles return your country/No financial means to return and restart 0 0 J1. Obstacles return your country/Living conditions better in area displacement J1. Obstacles return your country/Living conditions better in area displacement J1. Obstacles return your country/Living conditions better in area displacement J1. Obstacles return your country/Living conditions better in area displacement J1. Obstacles return your country/Living conditions better in area displacement 0 0 J1. Obstacles return your country/Income generating activities are not possible J1. Obstacles return your country/Income generating activities are not possible J1. Obstacles return your country/Income generating activities are not possible J1. Obstacles return your country/Income generating activities are not possible J1. Obstacles return your country/Income generating activities are not possible 0 0 J2. Do you think these obstacles will prevent return to your country next year? J2. Do you think these obstacles will prevent return to your country next year? J2. Do you think these obstacles will prevent return to your country next year? J2. Do you think these obstacles will prevent return to your country next year? J2. Do you think these obstacles will prevent return to your country next year? 0 0 1 I don’t know yet 2 No 3 Yes _id _id _id _id _id 0 0