DDI_JOR_2021_PDM-WINTER_v01_M UN Refugee Agency Development Economics Data Group 2023-07-10 Nesstar Publisher Version 01 (July 2023): This metadata was downloaded from the UNHCR catalog (https://microdata.unhcr.org/index.php/home) and it is identical to UNHCR version (UNHCR_JOR_2021_PDM_WINTER_v2.1). The following two metadata fields were edited - Document ID and Survey ID. Post Distribution Monitoring: Winter Cash Support 2020-2021 PDM-WINTER 2021 JOR_2021_PDM-WINTER_v01_M UN Refugee Agency (UNHCR) NADA Curation team Other Household Survey [hh/oth] Version 2.1: Edited, cleaned and anonymised data. PDM CBI Cash Assistance Basic Needs Jordan Sample survey data [ssd] UN Refugee Agency Mindset Computer Assisted Telephone Interview [cati] Household This file contains the household data collected during the survey. 609 198 Household ID 609 A1. Date 609 1 2021-02-01 2 2021-02-02 3 2021-02-03 4 2021-02-04 5 2021-02-08 6 2021-02-09 7 2021-02-10 8 2021-02-11 9 2021-02-14 A4. Governorate:: 594 15 1 Central 2 North 3 South Missing value A5. Nationality: 580 29 1 Iraqi 2 Other 3 Somali 4 Sudanese 5 Syrian 6 Yemeni Missing value A7. Is the person registered to receive the cash from UNHCR, or another member of their household over the age of 18, available for this survey? 609 1 Yes Thank you for your time. We need to speak to the person registered to receive the cash from UNHCR or another member of their household. 609 FALSE 1 TRUE Missing value Hello, I am working for UNHCR. We would like to ask you a few questions about the work of UNHCR. The answers to these questions will help to understand if there is anything UNHCR can do to improve how we work and what we do. 609 FALSE 1 TRUE Missing value Your participation is voluntary and you can choose not to answer any or of the questions. 609 FALSE 1 TRUE Missing value The survey will take about 30 minutes, and I will be recording your responses using this tablet. 609 FALSE 1 TRUE Missing value B1. Do you agree to continue with this survey? 609 1 Yes Thank you for your time. 609 FALSE 1 TRUE Missing value B4. What is your sex? 512 97 1 Female 2 Male Missing value B5. What is your age? 551 58 1 18-35 yrs 2 36-59yrs 3 60 yrs + Missing value B6. Are you the person registered to receive the cash assistance from UNHCR? 609 1 No 2 Yes B6a. What is the sex of the person registered to receive the cash assistance from UNHCR? 59 550 1 Female 2 Male Missing value B6b. What is your relation to the person registered to receive the cash assistance from UNHCR? 59 550 1 Daughter/Son 2 Mother/Father 3 Not related 4 Other family relation 5 Spouse Missing value cal_Total 606 3 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9+ Missing value B8. How many girls and women between 15-45 years old live in your household at present? 609 1 2 3 4 5 6 8 C1. Method of delivery (Type of assistance Cash) 609 1 ATM card 2 IRIS scan 3 Mobile wallet C2. How much cash did your household receive from UNHCR, at the last distribution? 609 1 JOD 152 2 JOD 190 3 JOD 195 4 JOD 201 5 JOD 233 6 JOD 239 7 JOD 244 8 JOD 278 9 JOD 282 10 JOD 321 11 Other C2.a Do you know the assistance type you received? 609 1 I don’t Know 2 Winter and basic needs 3 Winter and covid-19 emergency assistance 4 Winter assistance C3. Was this the amount you were expecting to receive? 609 1 Don't know 2 No 3 Yes C4. Did you receive the cash from UNHCR on the day you were expecting it? 609 1 Don't know 2 No 3 Yes C5. Did the person registered to receive the cash need help to withdraw or spend the cash assistance? 609 1 No 2 Yes C5a. Why did they need help? 120 489 1 can't_read_instructions_to_withdraw_money 2 Did not know how to use the card 3 Limited mobility 4 No time 5 Other 6 Place of withdrawal of cash not accessible Missing value C5b. Who gave help? 120 489 1 Acquaintance (friend, neighbour etc.) 2 Bank agent / trader 3 Distant relative 4 Family Member 5 Member of agency staff 6 Other 7 Stranger (e.g. person passing by on the street) Missing value C5c. Did they need to pay any money for this help? 120 489 1 No 2 Yes Missing value C6. How did you reach the ATM? 609 1 Bus 2 By foot 3 Other, specify 4 Private car 5 Taxi C7. How long did it take you to reach ATM/mobile money agent to withdrw the assistance? 609 1 15-30 minutes 2 30-45 minutes 3 45-60 minutes 4 Don't know 5 Less than 15 minutes 6 more than one hour. C8. How much did it cost you to go and come back to the ATM/mobile money agent? 609 1 Don't know 2 JD 0 - 0.99 3 JD 1 - 1.99 4 JD 2 - 4.99 5 JD 5 + C9. How long did you wait at the ATM//mobile money agent before receiving your assistance? 609 1 < 30 minutes 2 1-2 hours 3 2-3 hours 4 3+ 5 30 minutes – 1 hour 6 I don’t Know C10. Who in your household decided how the cash assistance should be spent? 609 1 Both (husband and wife together) 2 Female head of household 3 Male head of household 4 Other 5 The whole household together 6 Your Father or Father-in-law 7 Your Mother or Mother-in-law C11. Was there any disagreement on use of the cash assistance? 609 1 No - there was no disagreement 2 Some - we discussed but came to an agreement C12. Did the assistance you received impact your relationship with other community members? 609 1 No, no change 2 Yes, decreased tension 3 Yes, increased tension C13. What other sources of income or support has your household received or used in the last 4 weeks?/Formal income generating activities e.g. any business or activities generating money, or salary 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/Informal income generating activities e.g. casual /seasonal labour 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/Savings 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/Remittances 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/Support from friends / family (locally) 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/Loans (debt or credit) 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/NGOs/agencies – giving cash support 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/NGOs/agencies – giving material support 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/NGOs/agencies – giving other support 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/No income 609 1 C13. What other sources of income or support has your household received or used in the last 4 weeks?/Other 609 1 D1. Did you feel phisically unsafe or at risk of harm during the last distribution : 609 FALSE 1 TRUE Missing value D1a. Going to withdraw or get the money? 609 1 Don't know 2 No 3 Yes D1b. Keeping the money at home? 609 1 Don't know 2 No 3 Yes D1c. Going to spend the money? 609 1 Don't know 2 No 3 Yes D1d. Did anything else make you feel physically unsafe or at risk of harm related to the cash assistance? 609 1 Don't know 2 No 3 Yes D2. Did you experience any of these problems receiving/withdrawing or spending the cash from UNHCR? 609 FALSE 1 TRUE Missing value D2a. The registered person is not available to withdraw or access the money? 609 1 No 2 Yes D2b. Wrong pin code or forgotten pin code or could not enter PIN code yourself? 79 530 1 Don't know 2 No 3 Yes Missing value D2c. Poor service at the bank / post-office / etc when withdrawing the money? 609 1 Don't know 2 No 3 Yes D2ca1. What type of poor service did you experience/ Iris?/Many attempts to scan the eye 160 449 1 Missing value D2ca1. What type of poor service did you experience/ Iris?/Couldn’t scan the eye at all 160 449 1 Missing value D2ca1. What type of poor service did you experience/ Iris?/Didn’t know how to use the iris camera 160 449 1 Missing value D2ca1. What type of poor service did you experience/ Iris?/Have to go the bank more than once to withdraw the money because of the crowds 160 449 1 Missing value D2ca1. What type of poor service did you experience/ Iris?/Didn’t feel safe scanning my eyes 160 449 1 Missing value D2ca1. What type of poor service did you experience/ Iris?/The machine is out of service 160 449 1 Missing value D2ca1. What type of poor service did you experience/ Iris?/Cash machine said not authorised 160 449 1 Missing value D2ca1. What type of poor service did you experience/ Iris?/Wrong balance (zero or less balance) 160 449 1 Missing value D2ca1. What type of poor service did you experience/ Iris?/Other 160 449 1 Missing value please specify number of attempts to scan your eyes before successfully withdrawing assistance? 60 549 1 1-3 times 2 4-7 times 3 8 & above Missing value D2ca2. What type of poor service did you experience/ ATM card?/Had to go the bank more than once to withdraw the money because of the crowds 7 602 1 Missing value D2ca2. What type of poor service did you experience/ ATM card?/Didn’t feel safe using the ATM card 7 602 Missing value D2ca2. What type of poor service did you experience/ ATM card?/Don’t know how to use the ATM 7 602 Missing value D2ca2. What type of poor service did you experience/ ATM card?/The machine is out of service 7 602 1 Missing value D2ca2. What type of poor service did you experience/ ATM card?/Wrong pin code 7 602 Missing value D2ca2. What type of poor service did you experience/ ATM card?/Wrong balance (zero or less balance) 7 602 1 Missing value D2ca2. What type of poor service did you experience/ ATM card?/Lost My Atm card 7 602 Missing value D2ca2. What type of poor service did you experience/ ATM card?/Other 7 602 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/Could not use the mobile application 1 608 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/Not enough cash at agent 1 608 1 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/Paying fees for the cash out 1 608 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/ATM technical error during cash out 1 608 1 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/My SIM was disconnected, and wallet was inactive 1 608 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/I lost my phone/SIM 1 608 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/I could not reach the provider’s call centre 1 608 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/I forgot password/PIN 1 608 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/Timeline of assistance delivery 1 608 Missing value D2ca3. What type of poor service did you experience/ mobile wallet?/Other 1 608 Missing value D2d. How often did you travel to the ATM until you were able to withdraw the money in the same day? 609 1 2-3 times 2 4+ times 3 One time only D2e. How often did you travel to the ATM until you were able to withdraw the money in different days? 609 1 2-3 times 2 4+ times 3 One time only D2f. Market/shop trader/wholesaler refused to serve you? 609 1 No 2 Yes D2g. Needed to pay additional money or do favours in order to withdraw or spend cash? 609 1 Don't know 2 No 3 Yes D2ga. Who did you need to give money or favours to?/Another household member 1 608 1 Missing value D2ga. Who did you need to give money or favours to?/Another family member (outside the household) 1 608 Missing value D2ga. Who did you need to give money or favours to?/Friend 1 608 Missing value D2ga. Who did you need to give money or favours to?/Community leader 1 608 Missing value D2ga. Who did you need to give money or favours to?/Stranger 1 608 Missing value D2ga. Who did you need to give money or favours to?/Bank/mobile money/FSP agent 1 608 Missing value D2ga. Who did you need to give money or favours to?/Shopkeeper 1 608 Missing value D2ga. Who did you need to give money or favours to?/Other 1 608 Missing value D2i. Did you experience any other problems withdrawing or spending the cash from UNHCR? 609 1 No 2 Yes D2j. Did you overcome the problems you faced? 190 419 1 No 2 Yes Missing value E1. Were you able to find the items/services you needed in the markets/shops? 609 1 Don't know 2 Mostly 3 No 4 Yes E2. Were you able to find the right quality of items/services in the market? 609 1 Don't know 2 Yes E3. Has there been any increase in the price of any items/services in the last 4 weeks? 609 1 Don't know 2 No 3 Yes F1. Of the cash you have received from UNHCR, how much have you spent already? 609 1 All 2 Don't know 3 Half 4 Less than half 5 More than half F2. What did you spend the UNHCR cash on?/Food 609 1 F2. What did you spend the UNHCR cash on?/Water 609 1 F2. What did you spend the UNHCR cash on?/Hygiene items 609 1 F2. What did you spend the UNHCR cash on?/Health costs (including medicines) 609 1 F2. What did you spend the UNHCR cash on?/Rent 609 1 F2. What did you spend the UNHCR cash on?/Shelter repair (e.g. rehabilitation, materials) 609 1 F2. What did you spend the UNHCR cash on?/Household items (e.g. mattress, blankets, jerry can) 609 1 F2. What did you spend the UNHCR cash on?/Firewood / Fuel for cooking or heating 609 1 F2. What did you spend the UNHCR cash on?/Clothes / shoes 609 1 F2. What did you spend the UNHCR cash on?/Utilities and bills (e.g. electricity, water bills, phone calling credit) 609 1 F2. What did you spend the UNHCR cash on?/Assets for a livelihood activity (e.g seeds, tools, farming, fishing, petty trade etc) 609 F2. What did you spend the UNHCR cash on?/Education (e.g. school fees, uniform, books) 609 1 F2. What did you spend the UNHCR cash on?/Entertainment (including alcohol, cigarettes) 609 1 F2. What did you spend the UNHCR cash on?/Transport 609 1 F2. What did you spend the UNHCR cash on?/Debt repayment 609 1 F2. What did you spend the UNHCR cash on?/Gave some to other family members / relatives / friends 609 1 F2. What did you spend the UNHCR cash on?/Legal assistance / documents 609 F2. What did you spend the UNHCR cash on?/Other (please specify) 609 1 Please rank in order of importance 609 FALSE 1 TRUE Missing value 1st choice 609 1 Clothes / shoes 2 Debt repayment 3 Education (e.g. school fees, uniform, books) 4 Entertainment (including alcohol, cigarettes) 5 Firewood / Fuel for cooking or heating 6 Food 7 Gave some to other family members / relatives / friends 8 Health costs (including medicines) 9 Household items (e.g. mattress, blankets, jerry can) 10 Other (please specify) 11 Rent 12 Utilities and bills (e.g. electricity, water bills, phone calling credit) 2nd choice 513 96 1 Clothes / shoes 2 Debt repayment 3 Education (e.g. school fees, uniform, books) 4 Firewood / Fuel for cooking or heating 5 Food 6 Gave some to other family members / relatives / friends 7 Health costs (including medicines) 8 Household items (e.g. mattress, blankets, jerry can) 9 Hygiene items 10 Other (please specify) 11 Rent 12 Shelter repair (e.g. rehabilitation, materials) 13 Transport 14 Utilities and bills (e.g. electricity, water bills, phone calling credit) 15 Water Missing value 3rd choice 342 267 1 Clothes / shoes 2 Debt repayment 3 Education (e.g. school fees, uniform, books) 4 Entertainment (including alcohol, cigarettes) 5 Firewood / Fuel for cooking or heating 6 Food 7 Gave some to other family members / relatives / friends 8 Health costs (including medicines) 9 Household items (e.g. mattress, blankets, jerry can) 10 Hygiene items 11 Other (please specify) 12 Rent 13 Shelter repair (e.g. rehabilitation, materials) 14 Transport 15 Utilities and bills (e.g. electricity, water bills, phone calling credit) 16 Water Missing value 4th choice 142 467 1 Clothes / shoes 2 Debt repayment 3 Education (e.g. school fees, uniform, books) 4 Firewood / Fuel for cooking or heating 5 Food 6 Health costs (including medicines) 7 Household items (e.g. mattress, blankets, jerry can) 8 Hygiene items 9 Rent 10 Utilities and bills (e.g. electricity, water bills, phone calling credit) 11 Water Missing value 5th choice 53 556 1 Clothes / shoes 2 Debt repayment 3 Firewood / Fuel for cooking or heating 4 Food 5 Health costs (including medicines) 6 Hygiene items 7 Rent 8 Transport 9 Utilities and bills (e.g. electricity, water bills, phone calling credit) 10 Water Missing value Amount received (from UNHCR at the last distribution) 609 FALSE 1 TRUE Missing value Amount spent 609 FALSE 1 TRUE Missing value F4. Did you save any of the money? 609 1 No 2 Yes F4a. Did you save any of the money on your account? 13 596 1 No 2 Yes Missing value F5. In the last six months did you spend money preparing for cold weather? 609 1 No 2 Yes F5.a If yes: on what:/Blanket(s) 205 404 1 Missing value F5.a If yes: on what:/Heater(s) 205 404 1 Missing value F5.a If yes: on what:/Gas cylinder(s) 205 404 1 Missing value F5.a If yes: on what:/Kerosene /Gas refills 205 404 1 Missing value F5.a If yes: on what:/Winter clothes/shoes 205 404 1 Missing value F5.a If yes: on what:/Housing repairs (plastic sheets, leaks repairs, fixing windows or doors) 205 404 1 Missing value F5.a If yes: on what:/Other, specify 205 404 1 Missing value G1. To what extent has the cash assistance from UNHCR: 609 FALSE 1 TRUE Missing value G1a. Improved your living conditions? 609 1 Moderately 2 Not at all 3 Significantly 4 Slightly G1b. Reduced feelings of stress? 609 1 Moderately 2 Not at all 3 Significantly 4 Slightly G1c. Reduced the financial burden of your household? 609 1 Moderately 2 Not at all 3 Significantly 4 Slightly G2. Overall, to what extent are you currently able to meet the basic needs of your household? 609 1 All 2 Don't know 3 Half 4 Less than half 5 More half (but not all) 6 Not at all G2a. If more than half (but not all), half, a little or not at all: Which of your household’s winter needs can you not afford?/Blanket(s) 546 63 1 Missing value G2a. If more than half (but not all), half, a little or not at all: Which of your household’s winter needs can you not afford?/Heater(s) 546 63 1 Missing value G2a. If more than half (but not all), half, a little or not at all: Which of your household’s winter needs can you not afford?/Gas cylinder(s) 546 63 1 Missing value G2a. If more than half (but not all), half, a little or not at all: Which of your household’s winter needs can you not afford?/Kerosene /Gas refills 546 63 1 Missing value G2a. If more than half (but not all), half, a little or not at all: Which of your household’s winter needs can you not afford?/Winter clothes/shoes 546 63 1 Missing value G2a. If more than half (but not all), half, a little or not at all: Which of your household’s winter needs can you not afford?/Housing repairs (plastic sheets, leaks repairs, fixing windows or doors) 546 63 1 Missing value G2a. If more than half (but not all), half, a little or not at all: Which of your household’s winter needs can you not afford?/Other, specify 546 63 1 Missing value G2b If more than half (but not all), half, a little or not at all, for how many months during winter? 546 63 1 2 3 Missing value G3. In the past 4 weeks has your household needed to: 609 FALSE 1 TRUE Missing value a. Stop a child from attending school? 609 1 No 2 Yes b. Sell livelihood/productive assets in order to buy food or basic goods? 609 1 No 2 Yes c. Ask for money from strangers (begging)? 609 1 No 2 Yes d. Move to a poorer quality shelter? 609 1 No 2 Yes e. Send household members under the age of 16 to work? 609 1 No 2 Yes f. Send a member of the household to work far away? 609 1 No 2 Yes g. Engage in activities for money or items that you feel puts you or other members of your household at risk of harm? 609 1 No 2 Yes h. Skip paying rent / debt repayments to meet other needs? 609 1 No 2 Yes i. Take out new loans or borrowed money? 609 1 No 2 Yes j. Reduce expenditure hygiene items, water, baby items, health, or education in order to meet household food needs? 609 1 No 2 Yes H1. (as a result of the cash assistance), do you, or another member of your household: 609 FALSE 1 TRUE Missing value a. Have a bank account or mobile money account or other official account? 609 1 Don't know 2 No 3 Yes b. Have the items (productive/livelihood assets) you need in order to earn a living? 609 1 Don't know 2 No 3 Yes c. Have access to micro-credit? 609 1 Don't know 2 No 3 Yes I1. Were you notified of the purpose of the cash assistance you received? 609 1 No 2 Yes I2. How did you hear about UNHCR cash assistance? 609 1 Checked at the ATM 2 Social media (Facebook, twitter, WhatsApp) 3 Text (SMS) message 4 UNHCR/NGOs staff 5 Via local leaders 6 Via relatives, neighbors, friends 13. Was the information you received clear and sufficient? 609 1 No 2 Yes I4. After receiving the SMS/info receiving the assistance, when did you go you collect the assistance? 609 1 2-7days of receiving the Info 2 After a week or more of receiving the information. 3 Same day I5. Is there any other information you would like to know about the cash assistance?/Eligibility for cash assistance 609 1 I5. Is there any other information you would like to know about the cash assistance?/Distribution date, time and location 609 1 I5. Is there any other information you would like to know about the cash assistance?/How to spend the cash assistance 609 1 I5. Is there any other information you would like to know about the cash assistance?/How to give complaints and feedback to agencies 609 1 I5. Is there any other information you would like to know about the cash assistance?/What assistance is coming next 609 1 I5. Is there any other information you would like to know about the cash assistance?/Other (please specify) 609 1 I5. Is there any other information you would like to know about the cash assistance?/None (Don’t want any additional information) 609 1 I6. Do you know how you can report complaints and feedback on the cash assistance from UNHCR? 609 1 No 2 Yes I6a. How could you report complaints and feedback?/Via local leaders 509 100 Missing value I6a. How could you report complaints and feedback?/Via community mobilisers 509 100 1 Missing value I6a. How could you report complaints and feedback?/Hotline 509 100 1 Missing value I6a. How could you report complaints and feedback?/Complaints / reception desk 509 100 1 Missing value I6a. How could you report complaints and feedback?/Complaints and suggestion box 509 100 1 Missing value I6a. How could you report complaints and feedback?/Other (please specify) 509 100 1 Missing value I7. Did you contact the UNHCR helpline 609 1 No 2 Yes I7a. If yes why?/Check status 208 401 1 Missing value I7a. If yes why?/Enquire amount 208 401 1 Missing value I7a. If yes why?/Enquire delivery date 208 401 1 Missing value I7a. If yes why?/Complain 208 401 1 Missing value I7a. If yes why?/Appeal for assistance 208 401 1 Missing value I7b. If I7 yes, how did you get the response you needed? 208 401 1 Automated answering service provided the required information 2 Spoke to call centre operator Missing value I7c. If I7 yes If you contacted the UNHCR helpline, was the messaging clear? 208 401 1 No 2 Yes Missing value I8. Do you feel that UNHCR staff treats you respectfully? 609 1 No 2 Yes I9. Do you feel that CAB staff treats you respectfully? 65 544 1 Yes Missing value I10. Do you feel that Mobile agent staff treats you respectfully? 14 595 1 Yes Missing value I11. Do you feel that Mindset staff have treated you respectfully during the home visit assessment? 609 1 No 2 Yes I12. If the assistance could be started again would you prefer: 609 1 Cash 2 Combination of cash and in-kind 3 Items/in-kind (food or non-food items) 4 Other (please specify) I12a. If cash, how would you prefer to receive it? 527 82 1 ATM card 2 IRIS scan 3 Mobile wallet 4 No preference 5 Other, specify Missing value I13. Generally, how satisfied were you with the winter assistance you received? 609 1 Dissatisfied 2 Satisfied 3 Very dissatisfied 4 Very satisfied Thank you for your time in answering these questions. 609 FALSE 1 TRUE Missing value