DDI_WB_GHA_1999_CFS_v01_M Development Economics Data Group <_value> NADA Version 01 (August 2011) Client Feedback Survey 1999 CFS 1999 GHA_1999_CFS_v01_M World Bank NADA World Bank World Bank 1818 H Street NW Washington DC 20433 United States Tel 1-202-473-1000 Fax 1-202-477-6391 Email info@worldbank.org Web http://www.worldbank.org World Bank World Bank Client Feedback Survey Databank MSN J8-811 1818 H Street NW Washington DC 20433 United States Email afrdatabank@worldbank.org Africa Client Feedback Surveys The client survey is designed to collect, measure and assess the views of World Bank clients about the quality of the Bank's assistance, in terms of the importance of the Bank's various activities to them, and the Bank's effectiveness in those areas. The survey uses a mail-in questionnaire, covering the Bank's overall contribution and support to development, Bank officials' interactions with clients, various aspects of project design and implementation, and non-lending services. The questionnaire may be custom-tailored to gather needed country-specific information. Optional sections may be added to ask about the role of the Bank's country office, how well the Bank works with others, and the Bank's role in donor coordination and mobilization of resources. Interviews are also conducted with a small number of key clients and partners to provide qualitative inputs to complement the quantitative surveys. Ghana National Sample survey data [ssd] The scope of Ghana CFS 1999 includes: - Background information - World Bank's overall contribution - Interaction with World Bank officials - Overall Bank support - Project design and implementation - Programmatic lending - Non-lending services - Role of the World Bank officials in Accra - Working with others in Ghana Multi-stage stratified random sample 200 Individuals Mail questionnaire Questionnaire sent to 600 potential respondents. 200 clients completed and returned the questionnaire. This represents a response rate of 33%. Use of the dataset must be acknowledged using a citation which would include: - the Identification of the Primary Investigator - the title of the survey (including country, acronym and year of implementation) - the survey reference number - the source and date of download Example: World Bank. Ghana World Bank Client Feedback Survey (CFS) 1999. Ref. GHA_1999_CFS_v01_M. Dataset downloaded from [web address] on [date]. The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. ghana_clients_data 200 169 bg1 bg1 bg1 bg1 bg1 193 7 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 13 14 14 15 15 16 16 Sysmiss bg2 bg2 bg2 bg2 bg2 182 18 1 Females 2 Males Sysmiss bg3 bg3 bg3 bg3 bg3 193 7 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 10 10 11 11 Sysmiss bg4 bg4 bg4 bg4 bg4 197 1 1 2 2 3 3 q1a q1a q1a q1a q1a 197 3 1 1 2 2 3 3 4 4 5 5 Sysmiss q1b q1b q1b q1b q1b 189 11 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q2a q2a q2a q2a q2a 197 3 1 1 2 2 3 3 4 4 5 5 Sysmiss q2b q2b q2b q2b q2b 197 3 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q3a q3a q3a q3a q3a 194 6 1 1 2 2 3 3 4 4 5 5 Sysmiss q3b q3b q3b q3b q3b 188 12 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q4a q4a q4a q4a q4a 195 5 1 1 2 2 3 3 4 4 5 5 Sysmiss q4b q4b q4b q4b q4b 185 15 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q5a q5a q5a q5a q5a 193 7 1 1 2 2 3 3 4 4 5 5 Sysmiss q5b q5b q5b q5b q5b 188 12 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q6a q6a q6a q6a q6a 192 8 1 1 2 2 3 3 4 4 5 5 Sysmiss q6b q6b q6b q6b q6b 180 20 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q7a q7a q7a q7a q7a 196 4 1 1 2 2 3 3 4 4 5 5 Sysmiss q7b q7b q7b q7b q7b 181 19 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q8a q8a q8a q8a q8a 193 7 1 1 2 2 3 3 4 4 5 5 Sysmiss q8b q8b q8b q8b q8b 179 21 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q9a q9a q9a q9a q9a 193 7 1 1 2 2 3 3 4 4 5 5 Sysmiss q9b q9b q9b q9b q9b 181 19 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q10a q10a q10a q10a q10a 192 8 1 1 2 2 3 3 4 4 5 5 Sysmiss q10b q10b q10b q10b q10b 172 28 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q11a q11a q11a q11a q11a 194 6 1 1 2 2 3 3 4 4 5 5 Sysmiss q11b q11b q11b q11b q11b 192 8 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q12a q12a q12a q12a q12a 192 8 1 1 2 2 3 3 4 4 5 5 Sysmiss q12b q12b q12b q12b q12b 179 21 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q13a q13a q13a q13a q13a 193 7 1 1 2 2 3 3 4 4 5 5 Sysmiss q13b q13b q13b q13b q13b 185 15 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q14a q14a q14a q14a q14a 194 6 1 1 2 2 3 3 4 4 5 5 Sysmiss q14b q14b q14b q14b q14b 180 20 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q15a q15a q15a q15a q15a 195 5 1 1 2 2 3 3 4 4 5 5 Sysmiss q15b q15b q15b q15b q15b 180 20 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q16a q16a q16a q16a q16a 189 11 1 1 2 2 3 3 4 4 5 5 Sysmiss q16b q16b q16b q16b q16b 172 28 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q17a q17a q17a q17a q17a 190 10 1 1 2 2 3 3 4 4 5 5 Sysmiss q17b q17b q17b q17b q17b 184 16 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q18a q18a q18a q18a q18a 191 9 1 1 2 2 3 3 4 4 5 5 Sysmiss q18b q18b q18b q18b q18b 176 24 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q19a q19a q19a q19a q19a 187 13 1 1 2 2 3 3 4 4 5 5 Sysmiss q19b q19b q19b q19b q19b 174 26 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q20a q20a q20a q20a q20a 187 13 1 1 2 2 3 3 4 4 5 5 Sysmiss q20b q20b q20b q20b q20b 175 25 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q21a q21a q21a q21a q21a 186 14 1 1 2 2 3 3 4 4 5 5 Sysmiss q21b q21b q21b q21b q21b 175 25 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q22a q22a q22a q22a q22a 189 11 1 1 2 2 3 3 4 4 5 5 Sysmiss q22b q22b q22b q22b q22b 183 17 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q23a q23a q23a q23a q23a 188 12 1 1 2 2 3 3 4 4 5 5 Sysmiss q23b q23b q23b q23b q23b 180 20 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q24a q24a q24a q24a q24a 190 10 1 1 2 2 3 3 4 4 5 5 Sysmiss q24b q24b q24b q24b q24b 167 33 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q25a q25a q25a q25a q25a 189 11 1 1 2 2 3 3 4 4 5 5 Sysmiss q25b q25b q25b q25b q25b 177 23 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q26a q26a q26a q26a q26a 188 12 1 1 2 2 3 3 4 4 5 5 Sysmiss q26b q26b q26b q26b q26b 175 25 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q27a q27a q27a q27a q27a 197 3 1 1 2 2 3 3 4 4 5 5 Sysmiss q27b q27b q27b q27b q27b 186 14 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q28a q28a q28a q28a q28a 197 3 1 1 2 2 3 3 4 4 5 5 Sysmiss q28b q28b q28b q28b q28b 183 17 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q29a q29a q29a q29a q29a 193 7 1 1 2 2 3 3 4 4 5 5 Sysmiss q29b q29b q29b q29b q29b 175 25 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q30a q30a q30a q30a q30a 197 3 1 1 2 2 3 3 4 4 5 5 Sysmiss q30b q30b q30b q30b q30b 178 22 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q31a q31a q31a q31a q31a 195 5 1 1 2 2 3 3 4 4 5 5 Sysmiss q31b q31b q31b q31b q31b 187 13 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q32a q32a q32a q32a q32a 187 13 1 1 2 2 3 3 4 4 5 5 Sysmiss q32b q32b q32b q32b q32b 177 23 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q33a q33a q33a q33a q33a 186 14 1 1 2 2 3 3 4 4 5 5 Sysmiss q33b q33b q33b q33b q33b 168 32 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q34a q34a q34a q34a q34a 188 12 1 1 2 2 3 3 4 4 5 5 Sysmiss q34b q34b q34b q34b q34b 181 19 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q35a q35a q35a q35a q35a 188 12 1 1 2 2 3 3 4 4 5 5 Sysmiss q35b q35b q35b q35b q35b 167 33 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q36a q36a q36a q36a q36a 188 12 1 1 2 2 3 3 4 4 5 5 Sysmiss q36b q36b q36b q36b q36b 180 20 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q37a q37a q37a q37a q37a 188 12 1 1 2 2 3 3 4 4 5 5 Sysmiss q37b q37b q37b q37b q37b 178 22 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q38a q38a q38a q38a q38a 187 13 1 1 2 2 3 3 4 4 5 5 Sysmiss q38b q38b q38b q38b q38b 175 25 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q38a_a q38a_a q38a_a q38a_a q38a_a 188 12 1 1 2 2 3 3 4 4 5 5 Sysmiss q38a_b q38a_b q38a_b q38a_b q38a_b 176 24 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q39a q39a q39a q39a q39a 189 11 1 1 2 2 3 3 4 4 5 5 Sysmiss q39b q39b q39b q39b q39b 173 27 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q40a q40a q40a q40a q40a 188 12 1 1 2 2 3 3 4 4 5 5 Sysmiss q40b q40b q40b q40b q40b 169 31 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q41a q41a q41a q41a q41a 187 13 1 1 2 2 3 3 4 4 5 5 Sysmiss q41b q41b q41b q41b q41b 166 34 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q42a q42a q42a q42a q42a 183 17 1 1 2 2 3 3 4 4 5 5 Sysmiss q42b q42b q42b q42b q42b 155 45 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q43a q43a q43a q43a q43a 186 14 1 1 2 2 3 3 4 4 5 5 Sysmiss q43b q43b q43b q43b q43b 164 36 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q44a q44a q44a q44a q44a 182 18 1 1 2 2 3 3 4 4 5 5 Sysmiss q44b q44b q44b q44b q44b 156 44 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_i_a D2_i_a D2_i_a D2_i_a D2_i_a 91 109 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_i_b D2_i_b D2_i_b D2_i_b D2_i_b 87 113 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_ii_a D2_ii_a D2_ii_a D2_ii_a D2_ii_a 91 109 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_ii_b D2_ii_b D2_ii_b D2_ii_b D2_ii_b 86 114 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_iii_a D2_iii_a D2_iii_a D2_iii_a D2_iii_a 91 109 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_iii_b D2_iii_b D2_iii_b D2_iii_b D2_iii_b 85 115 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_iv_a D2_iv_a D2_iv_a D2_iv_a D2_iv_a 90 110 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_iv_b D2_iv_b D2_iv_b D2_iv_b D2_iv_b 79 121 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_v_a D2_v_a D2_v_a D2_v_a D2_v_a 88 112 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_v_b D2_v_b D2_v_b D2_v_b D2_v_b 81 119 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_vi_a D2_vi_a D2_vi_a D2_vi_a D2_vi_a 85 115 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_vi_b D2_vi_b D2_vi_b D2_vi_b D2_vi_b 83 117 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_vii_a D2_vii_a D2_vii_a D2_vii_a D2_vii_a 88 112 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_vii_b D2_vii_b D2_vii_b D2_vii_b D2_vii_b 81 119 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_viii_a D2_viii_a D2_viii_a D2_viii_a D2_viii_a 86 114 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_viii_b D2_viii_b D2_viii_b D2_viii_b D2_viii_b 76 124 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_ix_a D2_ix_a D2_ix_a D2_ix_a D2_ix_a 86 114 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_ix_b D2_ix_b D2_ix_b D2_ix_b D2_ix_b 78 122 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_x_a D2_x_a D2_x_a D2_x_a D2_x_a 88 112 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_x_b D2_x_b D2_x_b D2_x_b D2_x_b 77 123 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss D2_xi_a D2_xi_a D2_xi_a D2_xi_a D2_xi_a 86 114 1 1 2 2 3 3 4 4 5 5 Sysmiss D2_xi_b D2_xi_b D2_xi_b D2_xi_b D2_xi_b 80 120 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q45a q45a q45a q45a q45a 185 15 1 1 2 2 3 3 4 4 5 5 Sysmiss q45b q45b q45b q45b q45b 171 29 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q46a q46a q46a q46a q46a 184 16 1 1 2 2 3 3 4 4 5 5 Sysmiss q46b q46b q46b q46b q46b 170 30 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q47a q47a q47a q47a q47a 183 17 1 1 2 2 3 3 4 4 5 5 Sysmiss q47b q47b q47b q47b q47b 161 39 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q48a q48a q48a q48a q48a 181 19 1 1 2 2 3 3 4 4 5 5 Sysmiss q48b q48b q48b q48b q48b 163 37 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q49a q49a q49a q49a q49a 183 17 1 1 2 2 3 3 4 4 5 5 Sysmiss q49b q49b q49b q49b q49b 170 30 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q50a q50a q50a q50a q50a 181 19 1 1 2 2 3 3 4 4 5 5 Sysmiss q50b q50b q50b q50b q50b 160 40 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q51a q51a q51a q51a q51a 181 19 1 1 2 2 3 3 4 4 5 5 Sysmiss q51b q51b q51b q51b q51b 171 29 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q52a q52a q52a q52a q52a 183 17 1 1 2 2 3 3 4 4 5 5 Sysmiss q52b q52b q52b q52b q52b 174 26 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q53a q53a q53a q53a q53a 183 17 1 1 2 2 3 3 4 4 5 5 Sysmiss q53b q53b q53b q53b q53b 171 29 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q54a q54a q54a q54a q54a 182 18 1 1 2 2 3 3 4 4 5 5 Sysmiss q54b q54b q54b q54b q54b 166 34 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q55a q55a q55a q55a q55a 184 16 1 1 2 2 3 3 4 4 5 5 Sysmiss q55b q55b q55b q55b q55b 166 34 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q56a q56a q56a q56a q56a 185 15 1 1 2 2 3 3 4 4 5 5 Sysmiss q56b q56b q56b q56b q56b 169 31 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q57a q57a q57a q57a q57a 183 17 1 1 2 2 3 3 4 4 5 5 Sysmiss q57b q57b q57b q57b q57b 162 38 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss q58a q58a q58a q58a q58a 182 18 1 1 2 2 3 3 4 4 5 5 Sysmiss q58b q58b q58b q58b q58b 168 32 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss role1a role1a role1a role1a role1a 179 21 1 1 2 2 3 3 4 4 5 5 Sysmiss role1b role1b role1b role1b role1b 155 45 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss role2a role2a role2a role2a role2a 179 21 1 1 2 2 3 3 4 4 5 5 Sysmiss role2b role2b role2b role2b role2b 147 53 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss role3a role3a role3a role3a role3a 176 24 1 1 2 2 3 3 4 4 5 5 Sysmiss role3b role3b role3b role3b role3b 141 59 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss role4a role4a role4a role4a role4a 180 20 1 1 2 2 3 3 4 4 5 5 Sysmiss role4b role4b role4b role4b role4b 150 50 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss role5a role5a role5a role5a role5a 179 21 1 1 2 2 3 3 4 4 5 5 Sysmiss role5b role5b role5b role5b role5b 141 59 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss role6a role6a role6a role6a role6a 179 21 1 1 2 2 3 3 4 4 5 5 Sysmiss role6b role6b role6b role6b role6b 152 48 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss Other1 Other1 Other1 Other1 Other1 174 26 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss Other2 Other2 Other2 Other2 Other2 160 40 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss Other3 Other3 Other3 Other3 Other3 159 41 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss Other4 Other4 Other4 Other4 Other4 143 57 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss Other5 Other5 Other5 Other5 Other5 165 35 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss Other6 Other6 Other6 Other6 Other6 182 18 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss Other7 Other7 Other7 Other7 Other7 150 50 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss Other8 Other8 Other8 Other8 Other8 134 66 1 1 2 2 3 3 4 4 5 5 6 6 Sysmiss 200 1 1 1 first recoding of bg1 first recoding of bg1 first recoding of bg1 first recoding of bg1 first recoding of bg1 166 34 1 9 4.133 2.3 recoded bg3 recoded bg3 recoded bg3 recoded bg3 recoded bg3 155 45 1 8 3 Econ. Mngmt 6 Infrastructure 8 Soc. Services 134 66 1 5 2.672 1.102 bg3_rec = 3 | bg3_rec = 6 | bg3_rec = 8 (FILTER) bg3_rec = 3 | bg3_rec = 6 | bg3_rec = 8 (FILTER) bg3_rec = 3 | bg3_rec = 6 | bg3_rec = 8 (FILTER) bg3_rec = 3 | bg3_rec = 6 | bg3_rec = 8 (FILTER) bg3_rec = 3 | bg3_rec = 6 | bg3_rec = 8 (FILTER) 155 45 1 Not Selected 1 Selected