DDI_LCA_2025_WBES_v01_M_WB Development Data Group 2026-04-13 MetadataEditor Version 01 (April 2026) World Bank Enterprise Survey 2025 LCA_2025_WBES_v01_M World Bank Group (WBG) MetadataEditor World Bank Group Enterprise Analysis Unit Enterprise Survey [en/oth] St. Lucia National Sample survey data [ssd] St-Lucia-2025-full-data St. Lucia 2025 World Bank Enterprise Survey full data 153 336 WEB STD FIRMID 153 1617760 1617912 Firm ID 153 10 1448 Industry Sampling Sector 153 1 2 1 Manufacturing 26 2 Services Sampling Size 153 1 4 1 Small 63 2 Medium 3 Large 4 Unknown Sampling Region 153 1 1 1 St. Lucia 153 Sample Frame Level 153 1 1 1 Establishment 153 2 Firm Questionnaire 153 1 3 1 Manufacturing 24 2 Retail services 3 Other services Region of The Establishment 153 1 1 1 St. Lucia 153 Screener Size 153 5 820 Establishment part of a multi-establishment Firm? 153 1 2 1 Yes 31 2 No Panel Code 153 Fresh 153 1 Panel Language of The Interview 153 1 1 1 English 153 Day 153 1 31 Month 153 1 12 Year 153 2025 2026 Hour 153 7 20 Minutes 153 59 Close Year of The Last Completed Fiscal Year 153 2024 2025 Close Month of The Last Completed Fiscal Year 153 1 12 Close Day of The Last Completed Fiscal Year 153 20 31 Country Code 153 142 142 Interviewer Number 153 Number of Establishments In The Firm 31 2 400 -9 Don't know (spontaneous) Is This Establishment The Headquarters Location? 31 1 2 1 Yes 20 2 No If Hq, Financial Statements Independent of The Rest of Establishment 20 1 2 1 Yes 11 2 No Does This Headquarters Location Engage In Production or Sales At This Location? 20 1 1 1 Yes 20 2 No Establishment'S Financial Statements Prepared Separately From Hq Statements 11 1 1 1 Yes 11 2 No Legal Status of The Firm 153 1 5 -9 Don't know (spontaneous) 1 Shareholding company with shares traded on the stock market 2 Shareholding company with non-traded shares or shares traded privately 3 Sole proprietorship 4 Partnership 5 Limited partnership 6 Other Other (Specify) 153 Is the largest owner also the top manager 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No % Owned By Private Domestic Individuals, Companies or organizations 153 100 -9 Don't know (spontaneous) 100 Fully domestically owned (private) % Owned By Private Foreign Individuals, Companies or organizations 153 100 -9 Don't know (spontaneous) 100 Fully foreign owned (private) % Owned By Government/State 153 50 -9 Don't know (spontaneous) 100 Fully government or state owned % Owned By Other 153 -9 Don't know (spontaneous) Amongst The Owners of The Firm, Are There Any Women? 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No % of The Firm Owned By Women 61 -9 100 -9 Don't know (spontaneous) 1 Year Establishment Began Operations 153 1885 2022 -9 Don't know (spontaneous) Number of Full-Time Employees of The Establishment When It Started Operations 153 -9 280 -9 Don't know (spontaneous) 1 In What Year Was This Establishment Formally Registered? 153 -9 2024 -9 Don't know (spontaneous) 2 -7 Never regiestered (spontaneous) How Many Years of Experience Working In This Sector Does The Top Manager Have? 153 -9 50 -9 Don't know (spontaneous) 1 1 One year or less Is The Top Manager a Woman? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Does Establishment Have An Internationally-Recognized Quality Certification? 153 -9 2 -9 Don't know (spontaneous) 3 -6 Still in process 1 Yes 2 No Specify The Internationally-Recognized Quality Certifications 153 Application To Obtain An Electrical Connection Submitted Over The Last 2 Years 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Receive An Electrical Connection Service? 23 -9 90 -9 Don't know (spontaneous) 1 -6 Still in process -5 Application denied 1 One day or less Informal Gift/Payment Expected or Requested For An Electrical Connection? 23 2 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Cost to obtain electrical connection 23 -9 27000 -9 Don't know (spontaneous) 2 Over Last FY, Did This Establishment Experience Power Outages? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Number of Power Outages Experienced In A Typical Month In Last Fiscal Year 79 -9 6 -9 Don't know (spontaneous) 3 Average Duration of Power Outages: Hours 28 5 -9 Don't know (spontaneous) Average Duration of Power Outages: Minutes 28 59 -9 Don't know (spontaneous) 1 One minute or less In Last FY, Losses As % of Annual Sales Due To Power Outages 75 -9 10 -9 Don't know (spontaneous) 3 No Losses In Last FY, Value of Losses Due To Power Outages 4 5000 43000 -9 Don't know (spontaneous) No Losses Generator Shared or Owned Over The Course of Last Fiscal Year? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No % Electricity From Generator Owned/Shared By The Establishment In Last FY 56 -9 50 -9 Don't know (spontaneous) 2 Over FY, did establishment use on-site solar panels? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Percentage of electricity from solar panels 24 90 -9 Don't know (spontaneous) Application To Obtain A Water Connection Submitted Over The Last 2 Years 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Obtain A Water Connection? 15 1 365 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less When You Applied For A Water Connection, Was An Informal Gift/Payment Requested? 15 2 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Cost to obtain water connection 15 -9 23000 -9 Don't know (spontaneous) 1 Which best characterizes quality of piped water received from utility provider 153 -6 3 -9 Don't know (spontaneous) -7 Establishment does not have piped water from a utility provider -6 Piped water not used for operations 1 It is suitable for all operational needs 2 It is suitable for only some operational needs 3 It is not suitable for any operational needs Did You Experience Insufficient Water Supply In Last FY? 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Frequency of Incidents of Water Shortages In A Typical Month In Last FY 83 -9 25 -9 Don't know (spontaneous) 1 Average Length of Water Shortages In Last Fiscal Year 54 1 72 -9 Don't know (spontaneous) 1 One hour or less Establishment Has Its Own Website 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Application To Obtain Fixed Broadband Internet Connection Over The Last 2 Years 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Obtain Internet Connection? 17 -9 28 -9 Don't know (spontaneous) 1 -6 Still in process -5 Application denied 1 One day or less Did You Experience Internet Disruptions In Last FY? 153 -7 2 -9 Don't know (spontaneous) -7 The establishment does not have an internet connection 1 Yes 2 No How difficult to switch internet providers? 153 -9 4 -9 Don't know (spontaneous) 1 -7 There is only one available internet provider 1 Unable to change provider 2 With some difficulty 3 With little difficulty 4 With no difficulty at all Establishment'S Main Product/Service Last FY 153 1 62 1 Manufacturing of 21 2 Retail trade of 3 Wholesale trade of 4 Construction of 11 Printing and reproduction of recorded media 12 Repair of manufacturing machinery or equipment 51 Hotel 52 Restaurant 61 Repair of motor vehicles, computers, or household goods 62 Other services Main Product/Service: Percent of Total Annual Sales 153 20 100 -9 Don't know (spontaneous) In Last Fiscal Year, What Were This Establishment’S Total Annual Sales? 153 -9 130000000 -9 Don't know (spontaneous) 18 Please Also Write Out The Number 153 What were the establishment's sales 3 years ago? 153 -9 120000000 -9 Don't know (spontaneous) 21 -7 Establishment was not in business in Fiscal Year Please Also Write Out The Number 153 In Last FY, What Was The Capacity Utilization (%) of This Establishment? 24 -9 100 -9 Don't know (spontaneous) 1 % of Sales: National Sales 153 100 -9 Don't know (spontaneous) % of Sales: Indirect Exports 153 96 -9 Don't know (spontaneous) % of Sales: Direct Exports 153 100 -9 Don't know (spontaneous) Main destination of exports (country code) 153 When goods exported directly, was any inspection, certification, or licensing do 8 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Average duration to conduct inspections, certifications, and licensing: days 7 42 -9 Don't know (spontaneous) Less than one day Average duration to conduct inspections, certifications, and licensing: hours 7 -9 Don't know (spontaneous) In Last FY, Avg. Num. of Days For Exported Goods To Clear Customs? 8 30 -9 Don't know (spontaneous) Less than one day If less than a day, total hours for exported goods to clear customs 8 1 -9 Don't know (spontaneous) Costs to Comply with all Export Requirements (% of value of goods exported) 8 30 -9 Don't know (spontaneous) Any online orders that didn't require custom duties in destination 11 1 2 -9 Don't know (spontaneous) 1 Yes 2 No In What Year Did This Establishment First Export Directly or Indirectly? 45 -9 2024 -9 Don't know (spontaneous) 2 % of Material Inputs And Supplies of Domestic origin In Last Fiscal Year 153 -9 100 -9 Don't know (spontaneous) 1 % of Material Inputs And Supplies of Foreign origin In Last Fiscal Year 153 -9 100 -9 Don't know (spontaneous) 1 Were Any of These Material Inputs And Supplies Imported Directly? 109 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Main origin of imports (country code) 153 Inspection, certification or licensing prior to point of entry 100 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Average duration to clear customs: Days 94 -9 14 -9 Don't know (spontaneous) 3 Less than one day Average duration to clear customs: Hours 94 -9 15 -9 Don't know (spontaneous) 4 Avg. Num. of Days For Imported Goods To Clear Customs In Last Fiscal Year 100 -7 21 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) Less than one day If less than a day, total hours for imported goods to clear customs 100 -9 15 -9 Don't know (spontaneous) 2 Costs to Comply with all Import Requirements (% of value of goods imported) 100 -9 100 -9 Don't know (spontaneous) 8 In the last three years, establishment had any commercial dispute? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Use of courts, arbitration etc. to (or attempt to ) resolve commercial dispute? 13 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Reliable mechanism to resolve commercial disputes: Arbitration? 153 -9 4 -9 Don't know (spontaneous) 13 -7 Does not apply (spontaneous) 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree Reliable mechanism to resolve commercial disputes:Mediation? 153 -9 4 -9 Don't know (spontaneous) 12 -7 Does not apply (spontaneous) 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree In resolving commercial disputes, courts are independent and impartial 153 -9 4 -9 Don't know (spontaneous) 10 -7 Does not apply (spontaneous) 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree What Happened When Problem In The Production Process/Services Provision Arose? 75 -7 4 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 We fixed it but did not take further action 2 We fixed it and took action to make sure it did not happen again 3 We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance 4 No action was taken Did This Establishment Monitor Any Production/Service Performance Indicators? 75 1 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Production/Service Provision Performance Indicators Were Monitored? 61 1 3 -9 Don't know (spontaneous) 1 1-2 production performance indicators 2 3-9 production performance indicators 3 10 or more production performance indicators Did This Establishment Have Production/Service Provision Targets? 75 1 2 -9 Don't know (spontaneous) 1 Yes 2 No What Best Describes The Time Frame of Production/Service Provision Targets? 65 1 3 -9 Don't know (spontaneous) 1 Main focus was on short-term (less than one year) production targets 2 Main focus was on long-term (one year or more) production targets 3 Combination of short term and long term production targets How Easy To Achieve Its Production/Service Provision Targets? 65 1 6 -9 Don't know (spontaneous) 1 Possible to achieve without much effort 2 Possible to achieve with some effort 3 Possible to achieve with normal amount of effort 4 Possible to achieve with more than normal effort 5 Only possible to achieve with extraordinary effort 6 Targets were not achieved Who Was Aware of The Production/Service Provision Targets At This Establishment? 65 1 4 -9 Don't know (spontaneous) 1 Only senior managers 2 Most managers and some production workers 3 Most managers and most production workers 4 All managers and most production workers Were There Performance Bonuses Based On Production/Service Provision Targets? 75 1 2 -9 Don't know (spontaneous) 1 Yes 2 No What Were Managers' Performance Bonuses Usually Based On? 40 1 4 -9 Don't know (spontaneous) 1 Their own performance 2 Their team's or shift performance 3 The establishment’s performance 4 The firm’s performance What Was The Primary Way Non-Managers Were Promoted? 75 1 4 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Promotions were based solely on performance and ability 2 Promotions were based partly on performance and ability, and partly on other factors (for example, tenure or family connections) 3 Promotions were based mainly on factors other than performance and ability (for example, tenure or family connections) 4 Non-managers are normally not promoted When Was An Under-Performing Non-Manager Reassigned or Dismissed? 75 1 3 -9 Don't know (spontaneous) -7 Does not apply (spontaneous) 1 Within 6 months of identifying non-manager under-performance 2 After 6 months of identifying non-manager under-performance 3 Rarely or never In Last FY, Main Market For Establishment'S Main Product 153 1 3 -9 Don't know (spontaneous) 1 Local or in some parts of the country 2 National 3 International Competitors For The Main Product/Service In The Main Market 133 -4 20 -9 Don't know (spontaneous) -4 Too many to count Which Best Descibes Establishment's Main Market 133 1 3 -9 Don't know (spontaneous) 1 The market is dominated by one firm 2 The market is dominated by a few firms 3 There is competition among many firms Change in competition in the last year? 153 -9 3 -9 Don't know (spontaneous) 1 1 Increased 2 Decreased 3 Stayed the same Establishment can increase prices more than competitors without losing customers 153 -9 2 -9 Don't know (spontaneous) 3 -7 Prices are regulated -6 Prices set by HQ 1 Yes 2 No Do You Use Technology Licensed From A Foreign-Owned Company? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Does This Establishment Compete Against Unregistered or Informal Firms? 153 -9 2 -9 Don't know (spontaneous) 4 1 Yes 2 No New Products/Services Introduced Over Last 3 Yrs 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No New Products/Services Also New For Thr Establishment'S Main Market 54 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Describe In Detail The Main New or Significantly Improved Product or Service 153 During Last 3 Yrs, Establishment Introduced New/Significantly Improved Process 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Describe Main New/Significantly Improved Process This Establishment Introduced 153 During Last Fiscal Year, Establishment Spent On R&D (Excl Market Research)? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No How Much Spent On R&D, Either In-House or External? 64 -9 1335000 -9 Don't know (spontaneous) 2 Total number of hotel rooms in the last FY 12 27 400 -9 Don't know (spontaneous) Total areas of rooms in the last FY 12 300 180000 -9 Don't know (spontaneous) Specify units 12 1 3 1 Square Feet 10 2 Square Yards 3 Square Meters 4 Other (Specify) Other (Specify) 153 What Is The Total Selling Area In This Establishment? 33 -9 60000 -9 Don't know (spontaneous) 4 NO PHYSICAL SELLING AREA The Area Is Measured In: 29 1 2 1 Square Feet 28 2 Square Yards 3 Square Meters 4 Other Specify Other Units (If Not Included Above) The Area Is Measured In 153 Applic. To Obtain A Construction-Related Permit Submitted Over The Last 2 Years 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take For You To Obtain A Construction-Related Permit? 13 -6 240 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less Informal Gift/Payment Expected or Requested For A Construction-Related Permit 13 -9 2 -9 Don't know (spontaneous) 1 -8 Refusal (spontaneous) 1 Yes 2 No Land disputes and the sale of property: Deeds, Title certificates etc recognized 153 -9 4 -9 Don't know (spontaneous) 4 -7 Does not apply (spontaneous) 1 Strongly disagree 2 Tend to disagree 3 Tend to agree 4 Strongly agree Experience damage of physical assets due to extreme weather events? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Monetary damage of physical assets? 11 -9 160000 -9 Don't know (spontaneous) 1 Over the last 3 years, establishment monitor its CO2 emissions? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Over last 3 years, establishment adopt energy management measures? 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No % of Working Capital Financed From Internal Funds/Retained Earnings 153 -9 100 -9 Don't know (spontaneous) 4 % of Working Capital Financed From Owners’ Contributions or Issued New Equity 153 -9 50 -9 Don't know (spontaneous) 4 % of Working Capital Financed From Bonds 153 -9 50 -9 Don't know (spontaneous) 4 % of Working Capital Borrowed From Banks 153 -9 100 -9 Don't know (spontaneous) 2 % of Working Capital Borrowed From Non-Bank Financial Institutions 153 -9 30 -9 Don't know (spontaneous) 2 % of Working Capital Purchased On Credit/Advances From Suppliers /Customers 153 -9 90 -9 Don't know (spontaneous) 2 % of Working Capital Financed By Friends, Relatives, Informal Money Lenders, Oth 153 -9 50 -9 Don't know (spontaneous) 2 Did This Establishment Purchase Any Fixed Assets In Last FY? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Total Annual Expenditure For Purchases of Equipment In Last FY 89 -9 250000000 -9 Don't know (spontaneous) 2 Total Annual Expenditure For Purchases of Land And Buildings In Last FY 89 -9 1200000 -9 Don't know (spontaneous) 2 Last FY, % Fixed Assets Funded By: Internal Funds/Retained Earnings 85 100 -9 Don't know (spontaneous) Fixed Assets - Value Internal Funds or Retained Earnings 4 600 115000 -9 Don't know (spontaneous) Last FY, % Fixed Assets Funded By: Owners’ Contributions or Issued New Equity 85 90 -9 Don't know (spontaneous) Fixed Assets - Value Owners’ Contribution or Issued New Equity Shares 4 -9 Don't know (spontaneous) Last FY, % Fixed Assets Funded By: Bonds 85 -9 Don't know (spontaneous) Fixed Assets - Value Bonds 4 -9 Don't know (spontaneous) Last FY, % Fixed Assets Funded By: Bank Borrowing 85 100 -9 Don't know (spontaneous) Fixed Assets - Value Borrowed From Banks 4 -9 Don't know (spontaneous) Last FY, % Fixed Assets Funded By: Non-Bank Financial Institutions 85 100 -9 Don't know (spontaneous) Fixed Assets - Value Borrowed From Non-Bank Financial Institutions 4 -9 Don't know (spontaneous) Last FY, % Fixed Assets Funded By: Credit From Suppliers/Advances From Customers 85 70 -9 Don't know (spontaneous) Fixed Assets - Value Purchases On Credit From Suppliers, Advances From Customers 4 -9 Don't know (spontaneous) Last FY, % Fixed Assets Funded By: Friends\Relatives\Informal Money Lenders\Othe 85 84 -9 Don't know (spontaneous) Fixed Assets - Value Friends\Relatives\Informal Money Lenders\Other 4 -9 Don't know (spontaneous) Does This Establishment Have A Checking And\or Saving Account? 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Establishment Has A Line of Creidt from a Financial Institution? 153 -9 2 -9 Don't know (spontaneous) 3 1 Yes 2 No Establishment Has A Loan From A Financial Institution? 153 -9 2 -9 Don't know (spontaneous) 4 1 Yes 2 No Type of Financial Institution That Granted The Line of Credit or Loan 94 -9 4 -9 Don't know (spontaneous) 1 1 Private commercial banks 2 State-owned banks or government agency 3 Non-bank financial institutions 4 Other Year When The Most Recent Loan/Line of Credit Approved 94 -9 2025 -9 Don't know (spontaneous) 8 For The Most Recent Loan, What Was The Value At The Time of Approval? 94 -9 26000000 -9 Don't know (spontaneous) 18 -8 Refusal (spontaneous) Financing Required For The Most Recent Line of Credit or Loan 94 -9 2 -9 Don't know (spontaneous) 4 1 Yes 2 No Type of Collateral Required For The Most Recent Loan? Land, Buildings 67 -9 2 -9 Don't know (spontaneous) 2 1 Yes 2 No Type of Collateral Required For The Most Recent Loan? Equipment 67 -9 2 -9 Don't know (spontaneous) 2 1 Yes 2 No Type of Collateral Required For The Most Recent Loan? Accounts 67 -9 2 -9 Don't know (spontaneous) 2 1 Yes 2 No Type of Collateral Required For The Most Recent Loan? Personal Assets 67 -9 2 -9 Don't know (spontaneous) 2 1 Yes 2 No Type of Collateral Required For The Most Recent Loan? Other 67 -9 2 -9 Don't know (spontaneous) 2 1 Yes 2 No Value of Collateral Required For The Most Recent Credit/Loan 67 -9 40000000 -9 Don't know (spontaneous) 9 Outstanding Personal Loans Used To Finance Establishment'S Business Activities? 153 -9 2 -9 Don't know (spontaneous) 13 1 Yes 2 No In Last FY, Did Establishment Apply For Loans from Financial Institution? 153 -9 2 -9 Don't know (spontaneous) 3 1 Yes 2 No In Last FY, Did Establishment Apply For Line of Credit from Financial Institutio 153 -9 2 -9 Don't know (spontaneous) 4 1 Yes 2 No Main Reason For Not Applying For New Loans or New Lines of Credit 114 1 7 -9 Don't know (spontaneous) 1 No need for a loan - establishment had sufficient capital 2 Application procedures were complex 3 Interest rates were not favorable 4 Collateral requirements were too high 5 Size of loan and maturity were insufficient 6 Did not think it would be approved 7 Other What Was The Outcome of That Most Recent Application For Loan/Line of Credit? 36 -6 3 -9 Don't know (spontaneous) -6 Still in process 1 Application was approved in full 2 Application was approved in part 3 Application was rejected 4 Application was withdrawn Days to receive a decision about most recent loan application 26 -9 580 -9 Don't know (spontaneous) 1 Financial Statements Checked & Certified By External Auditor In Last FY? 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Percentage of payments received using e-payments 153 -9 100 -9 Don't know (spontaneous) 4 Main type of e-payment accepted 139 -9 3 -9 Don't know (spontaneous) 2 1 Debit cards 2 Credit cards 3 Bank transfers, including through online and mobile banking 4 Other (including e-money, e-wallet, and mobile money Other (Specify) 153 Avg. days to receive main type of e-payment 137 -9 14 -9 Don't know (spontaneous) 3 Payment received in less than a day Cost per transaction (% of transaction) to receive main type of e-payment 137 -9 10 -9 Don't know (spontaneous) 5 -6 Costless (Zero) -5 Above 0 but below 0.5% Percentage of payments made using e-payments 153 -9 100 -9 Don't know (spontaneous) 5 Main type of e-payment used to make payments 137 1 3 -9 Don't know (spontaneous) 1 Debit cards 2 Credit cards 3 Bank transfers, including through online and mobile banking 4 Other (including e-money, e-wallet, and mobile money Other (Specify) 153 Cost per transaction (% of transaction) to make main type of e-payment 137 -9 7 -9 Don't know (spontaneous) 4 -6 Costless (zero) -5 Above 0 but below 0.5% What % of Senior Management Time Was Spent In Dealing With Govt Regulations? 153 -9 70 -9 Don't know (spontaneous) 2 No time spent Over The Last 12 Months, Was This Establishment Inspected By Tax officials? 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Frequency of Inspections/Requirement For Meeting By Tax officials 41 1 10 -9 Don't know (spontaneous) In Any of These Inspections Was A Gift/Informal Payment Requested ? 41 2 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Did any of these visits or meetings consist of a tax audit? 41 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Weeks until final audit report was received 14 -9 24 -9 Don't know (spontaneous) 1 -6 Audit completed but no report received -5 Audit is ongoing 1 One week or less Total Hours to Prepare, File and Pay Taxes 153 -9 2880 -9 Don't know (spontaneous) 17 1 One hour or less In last FY, did establishment file taxes electronically 153 -9 3 -9 Don't know (spontaneous) 2 1 Yes, fully 2 Yes, partially 3 No In last FY, did establishment pay taxes electronically 153 -9 3 -9 Don't know (spontaneous) 1 1 Yes, fully 2 Yes, partially 3 No In the last 3 yrs., establishment has applied for a VAT refund 153 -9 2 -9 Don't know (spontaneous) 5 -6 No refund systems exists 1 Yes 2 No Weeks to receive VAT refund 32 -9 21 -9 Don't know (spontaneous) 4 -5 Refund still outstanding 1 One week or less Main reason for not applying for a VAT tax refund 115 -9 4 -9 Don't know (spontaneous) 2 -7 Not eligible 1 Refunds take too long to receive 2 The application for a refund is too complicated 3 The establishment did not need to request a refund 4 Other Government Contract Secured (or Attempted) In The Last 12 Months? 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Degree of difficulty to comply with govt contract tender requirements 35 1 4 -9 Don't know (spontaneous) 1 Very much difficult 2 Moderately difficult 3 Somewhat difficult 4 Not difficult at all Establishment has held a govt contract in last 3 yrs? 153 -9 2 -9 Don't know (spontaneous) 1 1 Yes 2 No Typical number of days to receive payment under govt contract 35 17 180 -9 Don't know (spontaneous) -6 NO PAYMENT HAS YET BEEN RECEIVED 1 Less than one day Percent of Total Annual Sales Paid In Informal Payments 153 -9 -9 Don't know (spontaneous) 1 -8 Refusal (spontaneous) No payments or gifts are paid Total Annual Informal Payment -9 Don't know (spontaneous) No payments or gifts are paid Application To Obtain An Import License Submitted Over The Last 2 Years? 153 -9 2 -9 Don't know (spontaneous) 2 1 Yes 2 No How Many Days Did It Take To Obtain Your Import License? 32 -9 36 -9 Don't know (spontaneous) 2 -6 Still in process -5 Application denied 1 One day or less When You Applied For An Import License, Was An Informal Gift/Payment Requested? 32 2 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No Application To Obtain An Operating License Submitted Over Last 2 Years? 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No How Many Days Did It Take To Obtain Your Operating License? 18 1 180 -9 Don't know (spontaneous) -6 Still in process -5 Application denied 1 One day or less When You Applied For Operating License Was An Informal Gift/Payment Requested? 18 1 2 -9 Don't know (spontaneous) -8 Refusal (spontaneous) 1 Yes 2 No How Much of An Obstacle: Access To Finance 153 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Access To Land? 153 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Business Licensing And Permits 153 -9 4 -9 Don't know (spontaneous) 1 -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Corruption 153 -9 4 -9 Don't know (spontaneous) 1 -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Courts 153 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Crime, Theft And Disorder? 153 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Customs And Trade Regulations? 153 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Electricity To Operations of This Establishment? 153 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Inadequately Educated Workforce? 153 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Labor Regulations? 153 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Political Instability 153 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Practices of Competitors In Informal Sector? 153 -9 4 -9 Don't know (spontaneous) 1 -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Tax Administrations 153 -9 4 -9 Don't know (spontaneous) 1 -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Tax Rates 153 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: Transport? 153 -7 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle M30: rotation position 1 153 1 15 M30: rotation position 2 153 1 15 M30: rotation position 3 153 1 15 M30: rotation position 4 153 1 15 M30: rotation position 5 153 1 15 M30: rotation position 6 153 1 15 M30: rotation position 7 153 1 15 M30: rotation position 8 153 1 15 M30: rotation position 9 153 1 15 M30: rotation position 10 153 1 15 M30: rotation position 11 153 1 15 M30: rotation position 12 153 1 15 M30: rotation position 13 153 1 15 M30: rotation position 14 153 1 15 M30: rotation position 15 153 1 10 Biggest Obstacle Affecting The Operation of This Establishment 153 -7 15 -9 Don't know (spontaneous) -7 Does not apply 1 Access to finance 2 Access to land 3 Business licensing and permits 4 Corruption 5 Courts 6 Crime, theft and disorder 7 Customs and trade regulations 8 Electricity 9 Inadequately educated workforce 10 Labor regulations 11 Political instability 12 Practices of competitors in the informal sector 13 Tax administration 14 Tax rates 15 Transport m1a: Position of Access to Finance 153 1 15 m1a: Position of Access to land 153 1 15 m1a: Position of Business licensing and permits 153 1 15 m1a: Position of corruption 153 1 15 m1a: Position of Courts 153 1 15 m1a: Position of Crime, theft and disorder 153 1 15 m1a: Position of Customs and trade regulations 153 1 15 m1a: Position of Electricity 153 1 15 m1a: Position of Inadequately educated workforce 153 1 15 m1a: Position of Labor regulations 153 1 15 m1a: Position of Political instability 153 1 15 m1a: Position of Practices of competitors in the informal sector 153 1 15 m1a: Position of Tax administration 153 1 15 m1a: Position of Tax rates 153 1 15 m1a: Position of Transport 153 1 10 Num. Permanent, Full-Time Employees At End of Last Fiscal Year 153 -9 870 -9 Don't know (spontaneous) 1 Num. Permanent, Full-Time Employees At End of 3 Fiscal Years Ago 153 -9 850 -9 Don't know (spontaneous) 2 -7 Establishment was not in business % of Full Time Workers Completed High School End of Last FY 147 -9 100 -9 Don't know (spontaneous) 1 -5 RESPONDENT PREFERS TO PROVIDE THE NUMBER OF WORKERS Number of Full Time Workers Completed High School 6 4 10 -9 Don't know (spontaneous) Num. Full-Time Employees At End of Last FY: Production Workers 24 -9 170 -9 Don't know (spontaneous) 1 Num. Full-Time Employees At End of Last FY: Non-Production Workers 24 -9 80 -9 Don't know (spontaneous) 1 Num. Full-Time Employees At End of Last FY: Women Production Workers 24 57 -9 Don't know (spontaneous) Num. Full-Time Employees At End of Last FY: Women Non-Production Workers 24 37 -9 Don't know (spontaneous) Num. Full-Time Employees At End of Last FY: Women 129 530 -9 Don't know (spontaneous) Num. of Permanent, Full-Time Skilled Production Workers, Last FY 153 -9 86 -9 Don't know (spontaneous) 1 Num. of Permanent, Full-Time Semi-skilled Production Workers, Last FY 153 -9 470 -9 Don't know (spontaneous) 1 Num. of Permanent, Full-Time Low-skilled Production Workers, Last FY 153 -9 320 -9 Don't know (spontaneous) 1 Formal Training Programs For Permanent, Full-Time Employees In Last FY 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Training Programs Amount: Production Full-Time Permanent Employees Trained 14 2 93 -9 Don't know (spontaneous) -5 RESPONDENT PREFERS TO PROVIDE THE PERCENTAGE OF WORKERS No employees trained % Permanent Full-Time Production Employees Received Formal Training In Last FY -9 Don't know (spontaneous) No employees trained Training Programs Amount:Non-Production Full-Time Permanent Employees Trained 14 39 -9 Don't know (spontaneous) -5 Respondent prefers to provide percentage of workers No employees trained % Permanent Fulltime Nonproduction Employees Received Formal Training In Last FY -9 Don't know (spontaneous) No employees trained Training Programs Amount: Full-Time Permanent Women Employees Trained 94 360 -9 Don't know (spontaneous) -5 Respondent prefers to provide percentage of workers No women employees trained % Permanent Full-Time Women Employees Received Formal Training In Last FY 4 -9 Don't know (spontaneous) No women employees trained In the last 3 yrs., establishment has dismissed any permanent, full-time workers 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Typical number of weeks to dismiss full-time permanent worker 48 -6 21 -9 Don't know (spontaneous) -6 Still in progress Dismissals were immediate Typical number of weeks paid in severance 48 -9 21 -9 Don't know (spontaneous) 2 No severance was paid Num. Part-time Employees At End of Last Fiscal Year 153 -9 140 -9 Don't know (spontaneous) 1 No part-time workers Num. Full-Time Temporary Employees At End of Last FY 153 -9 130 -9 Don't know (spontaneous) 1 No full-time seasonal or temporary workers Women Temporary, Full-Time Workers Employed Throughout Last FY 81 47 -9 Don't know (spontaneous) Avg. Length of Employment of All Full-Time Temporary Employees In Last FY 81 1 12 -9 Don't know (spontaneous) 1 One month or less In the last 3 yrs., establishment has been involved in any labor dispute 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Time to Resolve a labor Dispute:Months 14 -7 6 -9 Don't know (spontaneous) -7 No dispute has been resolved Less than one month Time to Resolve a labor Dispute:Days 5 14 21 -9 Don't know (spontaneous) In last FY, was establishment visited by health and safety inspectors 153 1 2 -9 Don't know (spontaneous) 1 Yes 2 No Was a report issued for health and safety inspection 46 1 2 -9 Don't know (spontaneous) -5 No inspection has been concluded 1 Yes 2 No How Much of An Obstacle: The regulation of dismissing workers? 153 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle How Much of An Obstacle: The cost of hiring new workers? 153 4 -9 Don't know (spontaneous) -7 Does not apply No obstacle 1 Minor obstacle 2 Moderate obstacle 3 Major obstacle 4 Very severe obstacle Electricity consumption in a typical month (kWh) 153 -9 1600000 -9 Don't know (spontaneous) 23 -7 No elecricity from a utiilty (spontaneous) Cost of monthly electricity consumption 151 -9 1557500 -9 Don't know (spontaneous) 6 -7 No elecricity from a utiilty (spontaneous) Water consumption in a typical month 153 -9 5000000 -9 Don't know (spontaneous) 25 -7 No water from a utiilty (spontaneous) Unit measure of answer to c34 123 1 2 -9 Don't know (spontaneous) 1 Cubic meters 2 Gallons 3 Cubic feet 4 Other 5 Liters Other (Specify) 153 Cost of monthly water consumption 153 -9 200000 -9 Don't know (spontaneous) 10 Total Labor Cost (Incl. Wages, Salaries, Bonuses, Etc) In Last Fiscal Year 153 -9 10680000 -9 Don't know (spontaneous) 19 Social security payments and employment-based taxes 131 -9 1068000 -9 Don't know (spontaneous) 7 Cost of Raw Materials And Intermediate Goods Used In Prod. In Last Fiscal Year 24 -9 20000000 -9 Don't know (spontaneous) 5 Total Annual Cost of Finished Goods/Materials Bought To Resell In Last FY 33 -9 26000000 -9 Don't know (spontaneous) 10 Cost For Establishment To Re-Purchase All of Its Machinery 24 -9 300000000 -9 Don't know (spontaneous) 1 Effective income-based tax rate 153 -9 90 -9 Don't know (spontaneous) 20 -8 Refusal (spontaneous) Day 153 1 31 Month 153 1 12 Year 153 2025 2026 Hour 153 7 22 Minutes 153 59 Perception of The Questions Regarding Opinions And Perceptions 153 1 3 1 Truthful 89 2 Somewhat truthful 3 Not truthful Responses To The Questions About Figures Are… 153 1 4 1 Are taken directly from establishment records 46 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers 4 Are in some case taken from books and in some case estimates This Questionnaire Was Completed In: 153 1 3 1 One visit in face-to-face interview with one person 114 2 One visit in face-to-face interview with different managers/staff 3 Several visits If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Hours 39 1 4 If Option 2 or 3 In A.18, Estimate Duration of The Whole Interview: Minutes 39 50 Supervisor Number 153 1 2 Mode of Collection 153 1 4 1 Face to face only 126 2 Video conference only 3 Mainly face to face, with parts done by video conference or over the phone 4 Mainly video conference, with parts done face to face or over the phone official Capital City? 153 1 2 1 Yes 62 2 No Main Business City? 153 1 2 1 Yes 57 2 No Size of Locality 153 4 5 2 City with population over 1 million 3 Over 250.000 to 1 million 4 50.000 to 250.000 5 Less than 50.000 Main Product/Service ISIC (Rev. 4) Code 153 1050 9529 stratificationregioncode 153 1 1 1 St. Lucia 153 stratificationsizecode 153 1 5 1 Small (5-19) 49 2 Medium (20-99) 3 Large (100 or more) 4 Unknown 5 Small and Unknown stratificationsectorcode 153 1 2 1 Manufacturing 26 2 Services panelcode 153 Fresh 153 1 Panel Weight according to strict eligibility 153 2.2063503265381 8.5546503067017 Weight according to median eligibility 153 2.2410535812378 8.5334520339966 Weight according to weak eligibility 153 2.2912786006927 10.105488777161 see notes 153 1 7