DDI_BTN_2009_ES_v01_M_WB Antonina Redko <_value> NADA Version 1.0 Enterprise Survey 2009 ES 2009 BTN_2009_ES_v01_M_WB World Bank NADA World Bank Enterprise Survey [en/oth] An Enterprise Survey is a firm-level survey of a representative sample of an economy's private sector. Firm-level surveys have been conducted since 1998 by different units within the World Bank. Since 2005-06, most data collection efforts have been centralized within the Enterprise Analysis Unit. The Enterprise Surveys are conducted every three to four years across all geographic regions and cover small, medium, and large companies. Data are used to create indicators that benchmark the quality of the business and investment climate across countries. The Enterprise Survey initiative includes two types of surveys: Enterprise Surveys and Indicator Surveys. This study is an Indicator Survey. An Indicator Survey, which is similar to an Enterprise Survey, is implemented for smaller economies where the sampling strategies inherent in an Enterprise Survey are often not applicable due to the limited universe of firms. The survey instrument is limited to just those questions which form the basis of the global indicators as presented on the Enterprise Surveys website www.enterprisesurveys.org. This research is an Indicator Survey conducted in Bhutan from April 15 to June 4, 2009, as part of the Enterprise Survey initiative. An Indicator Survey, which is similar to an Enterprise Survey, is implemented for smaller economies where the sampling strategies inherent in an Enterprise Survey are often not applicable due to the limited universe of firms. The objective of the survey is to obtain feedback from enterprises on the state of the private sector as well as to help in building a panel of enterprise data that will make it possible to track changes in the business environment over time, thus allowing, for example, impact assessments of reforms. Through interviews with firms in the manufacturing and services sectors, the survey assesses the constraints to private sector growth and creates statistically significant business environment indicators that are comparable across countries. Questionnaire topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, technology, trade, crime, competition, land and permits, taxation, business-government relations, and performance measures. The mode of data collection is face-to-face interviews. Bhutan National Regions covered are selected based on the number of establishments, contribution to employment, and value added. In most cases these regions are metropolitan areas and reflect the largest centers of economic activity in a country. The primary sampling unit of the study is the establishment. An establishment is a physical location where business is carried out and where industrial operations take place or services are provided. A firm may be composed of one or more establishments. For example, a brewery may have several bottling plants and several establishments for distribution. For the purposes of this survey an establishment must make its own financial decisions and have its own financial statements separate from those of the firm. An establishment must also have its own management and control over its payroll. The whole population, or the universe, covered in the Enterprise Surveys is the non-agricultural economy. It comprises: all manufacturing sectors according to the ISIC Revision 3.1 group classification (group D), construction sector (group F), services sector (groups G and H), and transport, storage, and communications sector (group I). Note that this population definition excludes the following sectors: financial intermediation (group J), real estate and renting activities (group K, except sub-sector 72, IT, which was added to the population under study), and all public or utilities sectors. Sample survey data [ssd] Druk Associates The survey sample for establishments in Bhutan was selected using stratified random sampling with replacement. Three levels of stratification were used in the Bhutan sample: firm sector, firm size, and geographic region. Industry stratification was designed at two levels: the universe was stratified into manufacturing and services industries. The initial sample design had a target of 125 interviews in manufacturing and 125 interviews in services. Size stratification was defined following the standardized definition used for the Enterprise Surveys: small (5 to 19 employees), medium (20 to 99 employees), and large (100 or more employees). For stratification purposes, the size of the firm was obtained by a proxy firm size variable in the database obtained from the Ministry of Economic Affairs. Regional stratification was defined in terms of the geographic regions with the main economic activity in the country: Paro/Thimphu, Phuentsholing, Gelephu/Sarpang, and Samdrup Jongkhar were the four metropolitan areas selected in Bhutan. The frame for Bhutan was obtained from the Royal Government of Bhutan Ministry of Economic Affairs (MoEA). Other sector-specific lists of registered companies were sought to cross-check the accuracy and completeness of the list obtained from MoEA. A list of construction companies and a list of hospitality firms (restaurants, hotels, tourism, etc.) were successfully obtained. All three lists contained firm name and limited contact information, ISIC code, and a proxy variable for firm size. Given the impact that non-eligible units included in the sample universe may have on the results, adjustments were made when computing the appropriate weights for individual observations. Breaking down by industry, the following numbers of establishments were surveyed: Manufacturing - 88, Services - 162. Face-to-face [f2f] The current survey instrument is available: - Services and Manufacturing Questionnaire The standard Enterprise Survey topics include firm characteristics, gender participation, access to finance, annual sales, costs of inputs/labor, workforce composition, bribery, licensing, infrastructure, trade, crime, competition, capacity utilization, land and permits, taxation, informality, business-government relations, innovation and technology, and performance measures. Over 90% of the questions objectively ascertain characteristics of a country’s business environment. The remaining questions assess the survey respondents’ opinions on what are the obstacles to firm growth and performance. Private contractors conduct the Enterprise Surveys on behalf of the World Bank. Due to sensitive survey questions addressing business-government relations and corruption-related topics, private contractors are preferred over any government agency or an organization/institution associated with government, and are hired by the World Bank to collect the data. Interviewers went to a prospective establishment, verified eligibility, and then proceeded to conducting the interview with Manager/Owner/Director of each establishment. Sometimes the survey respondent called company accountants and human resource managers into the interview to answer questions in the sales and labor sections of the survey. All Enterprise Surveys are conducted in the local languages. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Bhutan Implementation 2009" in "Technical Documents" folder. For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Three sets of assumptions were considered: a- Strict assumption: eligible establishments are only those for which it was possible to directly determine eligibility. b- Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org. c- Weak assumption: in addition to the establishments included in points a and b, all establishments for which it was not possible to finalize a contact are assumed eligible. This includes establishments with dead or out of service phone lines, establishments that never answered the phone, and establishments with incorrect addresses for which it was impossible to find a new address. Note that under the weak assumption only observed non-eligible units are excluded from universe projections. Data entry and quality controls are implemented by the contractor and data is delivered to the World Bank in batches (typically 10%, 50% and 100%). These data deliveries are checked for logical consistency, out of range values, skip patterns, and duplicate entries. Problems are flagged by the World Bank and corrected by the implementing contractor through data checks, callbacks, and revisiting establishments. Complete information regarding the sampling methodology, sample frame, weights, response rates, and implementation can be found in "Description of Bhutan Implementation 2009" in "Technical Documents" folder. Confidentiality of the survey respondents and the sensitive information they provide is necessary to ensure the greatest degree of survey participation, integrity and confidence in the quality of the data. Surveys are usually carried out in cooperation with business organizations and government agencies promoting job creation and economic growth, but confidentiality is never compromised. Where necessary please site the source as "Enterprise Analysis Unit - World Bank Group www.enterprisesurveys.org" Aggregate indicators based on Enterprise Survey data are available to the public at https://www.enterprisesurveys.org Firm-level data is also available to the public free-of-charge. In order to access the firm-level data, users must agree to abide by a strict confidentiality agreement available through Enterprise Analysis Unit website by clicking on "External users register here" at https://www.enterprisesurveys.org/Portal The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses. Bhutan2009-full data- The file contains the cleaned, raw database. 250 213 WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID WEB STD FIRMID 250 Unique ID for each observation serial number serial number serial number serial number serial number 250 a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire a.0 questionnaire CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Questionnaire used in the interview. It is defined according to the screener sector of activity of the establishment 250 6 Indicator Type of questionnaire implemented a.1 country code a.1 country code a.1 country code a.1 country code a.1 country code CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Country: self-explanatory 250 97 sampling region sampling region sampling region sampling region sampling region CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sampling region defines the region stratum of the establishment It is defined by the regional classification of the establishment in the sample frame 250 1 Thimphu/Paro 2 Phuentsholing 3 Gelephu/Sarpang 4 Samdrup Jongkhar a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment a.3a region of the establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Codification of a3x into regions of homogeneous regulation and or business environment conditions, for ex. into regional clusters 250 1 Thimphu/Paro 2 Phuentsholing 3 Gelephu/Sarpang 4 Samdrup Jongkhar name of the city/town/village name of the city/town/village name of the city/town/village name of the city/town/village name of the city/town/village 250 Chukha Gedu Gelephu Paro Phuentsholing Samdrup Jongkhar Smadrup Jongkhar Thimphu a3 city - population a3 city - population a3 city - population a3 city - population a3 city - population CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Location control variable: it is defined by the actual location of the establishment 250 1 capital city 2 city with population over 1 million - other than capital 3 over 250.000 to 1 million 4 50.000 to 250.000 5 less than 50.000 a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector a.4.a industry samplig sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined in the sample frame 222 28 1 manufacturing 2 service Sysmiss a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector a.4.b industry screener sector CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Classification of the establishment's activity as defined by the screener questionnaire 250 1 manufacturing 2 service a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame a.5 sector match between screener information and sample frame CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Sector match between screener information and sample frame Yes, screener and sample frame info match No, screener and sample frame do not match but establishment does activities which match both screener and sample frame No, does not match Self-explanatory 222 28 1 yes, screener and sample frame info match 2 no, screener and sample frame do not match but establishment does activities which match both screener and sample frame 3 no, does not match Sysmiss a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size a.6.a samplig size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment taken from the sample frame 223 27 micro (1 to 4) 1 small (5 to 19) 2 medium (20 to 99) 3 large (10 or more) Sysmiss a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size a.6.b screener size CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Size of the establishment as determined with the screener questionnaire 250 micro (1 to 4) 1 small (5 to 19) 2 medium (20 to 99) 3 large (10 or more) a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm a.7 establishment is part of a large firm CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Identifies establishments that are part of a larger firm 250 1 yes 2 no, a firm on its own Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm Number of establishments that form the firm 80 170 2 3 4 5 6 7 12 20 Sysmiss a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment a.8 type of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Type of establishment HQ without production and/or sales in this location HQ with production and/or sales in this location Establishment physically separated from HQ and other establishments of the same firm Establishment physically separated from HQ but with other establishments of the same firm Identifies type of establishment for those that are part of larger firms 80 170 -7 does not apply 1 hq without production and/or sales in this location 2 hq with production and/or sales in this location 3 establishment physically separated from hq and other establishments of the same firm 4 establishment physically separated from hq but with other establishments of the same firm Sysmiss a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements a.9 establishment financial statements prepared separately of hq statements CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 80 170 -7 does not apply 1 yes 2 no Sysmiss a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments a.10 establishment financial statements separate from other establishments CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 80 170 -7 does not apply 1 yes 2 no Sysmiss a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment a.11 if hq, financial statements independent of the rest of establishment CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Information taken from the screener questionnaire 80 170 -7 does not apply 1 yes 2 no Sysmiss a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number a.12 inteviewer number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Interviewer code Information taken from the screener questionnaire 250 a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number a.13 supervisor number CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Supervisor code Information taken from the screener questionnaire 250 day day day day day CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Day (dd) Self-explanatory 250 month month month month month CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Date face-to-face interview begins: Month (mm) Self-explanatory 250 4 5 6 hour hour hour hour hour CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Hour (00 to 23) Self-explanatory 250 year year year year year Date face-to-face interview begins: Year (yyyy) 250 2009 minutes minutes minutes minutes minutes CONTROL INFORMATION [TO BE COMPLETED BEFORE INTERVIEW] Time face-to-face interview begins: Minutes (00 to 59) 250 what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? what is this firm's current legal status? 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The goal of this survey is to gather information and opinions about the investment climate in this country. Ultimately, the information gathered here will help to develop new policies and programs that enhance employment and economic growth. The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey. 2) READ OUT THE FOLLOWING INTRODUCTORY SENTENCE ONLY IF A7 = 1 (yes): The first few questions apply to the firm which your establishment is part of. 3) SHOW CARD What is this firm‘s current legal status? If answer is 3 then SKIP TO B.2 A firm's legal status is information well known for the target respondent: CEO, General Manager or owner of the firm. ENUMERATORS DO NOT NEED TO KNOW THE DEFINITION OF EACH TYPE OF LEGAL STATUS. A firm's legal status is first determined by whether participation on ownership is by shares (first 2 options) or not (options 3 and 4). The fifth option is a combination of the previous ones. If a firm's shares are publicly traded, it is a shareholding company with shares traded in the stock market. If the shares are not traded or they are traded only privately it is a shareholding company with shares traded privately. A shareholding company with shares traded privately is a firm that is owned by partners or shareholders for whom their claims over the firm are not publicly traded. They may or may not be traded privately. In both of these categories firms have limited liability. A sole proprietorship is a business owned and operated by one individual natural person. A natural person is a real human being, as opposed to an artificial legal entity such as a corporation or organization that the law treats for some purposes as if it were a person distinct from its members or owner(s). A firm's legal status defines the extent of the liability which defines the level of responsibility of the owner over the firm's obligations. Under limited liability each owner is only responsible for the proportion of his/her shares. A partnership allows two or more people to share profits and liabilities, with or without privately held shares. In a partnership, the parties could be individuals, corporations, trusts, other partnerships, or a combination of all of the above. The essential characteristic of this partnership is the unlimited liability of every partner. Limited partnership is a legal form that includes one or several general partners and one or more limited partners who invest capital into the partnership, but do not take part in the daily operation or management of the business. The limited partners limit their amount of liability to the amount of capital invested in the partnership. The general partners personally shoulder all debts and obligations of the partnership. Business operations are governed, unless otherwise specified in a written agreement, by majority vote of voting partners. Limited liability partnerships are separate legal entities that provide liability protection for all general partners as well as management rights in the business. Cooperatives and state owned firms should be designated as Other. When other is chosen, the actual form of legal status must be specified in writing by the enumerator on the survey instrument. 250 -9 do not know 1 shareholding company with shares traded in the stock market 2 shareholding company with non-traded shares or shares traded privately 3 sole proprietorship 4 partnership 5 limited partnership 6 other (spontaneous - specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) b1x.other (specify) What is this firm's current legal status? Other A firm's legal status is information well known for the target respondent: CEO, General Manager or owner of the firm. ENUMERATORS DO NOT NEED TO KNOW THE DEFINITION OF EACH TYPE OF LEGAL STATUS. A firm's legal status is first determined by whether participation on ownership is by shares (first 2 options) or not (options 3 and 4). The fifth option is a combination of the previous ones. If a firm's shares are publicly traded, it is a shareholding company with shares traded in the stock market. If the shares are not traded or they are traded only privately it is a shareholding company with shares traded privately. A shareholding company with shares traded privately is a firm that is owned by partners or shareholders for whom their claims over the firm are not publicly traded. They may or may not be traded privately. In both of these categories firms have limited liability. A sole proprietorship is a business owned and operated by one individual natural person. A natural person is a real human being, as opposed to an artificial legal entity such as a corporation or organization that the law treats for some purposes as if it were a person distinct from its members or owner(s). A firm's legal status defines the extent of the liability which defines the level of responsibility of the owner over the firm's obligations. Under limited liability each owner is only responsible for the proportion of his/her shares. A partnership allows two or more people to share profits and liabilities, with or without privately held shares. In a partnership, the parties could be individuals, corporations, trusts, other partnerships, or a combination of all of the above. The essential characteristic of this partnership is the unlimited liability of every partner. Limited partnership is a legal form that includes one or several general partners and one or more limited partners who invest capital into the partnership, but do not take part in the daily operation or management of the business. The limited partners limit their amount of liability to the amount of capital invested in the partnership. The general partners personally shoulder all debts and obligations of the partnership. Business operations are governed, unless otherwise specified in a written agreement, by majority vote of voting partners. Limited liability partnerships are separate legal entities that provide liability protection for all general partners as well as management rights in the business. Cooperatives and state owned firms should be designated as Other. When other is chosen, the actual form of legal status must be specified in writing by the enumerator on the survey instrument. 2 Company listing under process NGO what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? what percentage of this firm does the largest owner(s) own? What percent of this firm does the largest owner or owners own? 42 208 -9 do not know 10 13 20 25 26 30 33 35 41 44 50 51 52 60 65 70 73 80 89 90 95 100 Sysmiss b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations b.2a private domestic individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private domestic individuals, companies or organizations 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 27 30 49 50 51 100 b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations b.2b private foreign individuals, companies or organizations SHOW CARD What percent of this firm is owned by each of the following: Private foreign individuals, companies or organizations 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 50 70 100 b.2c government/state b.2c government/state b.2c government/state b.2c government/state b.2c government/state SHOW CARD What percent of this firm is owned by each of the following: Government/State IF 100% TERMINATE 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 49 51 73 b.2d other b.2d other b.2d other b.2d other b.2d other SHOW CARD What percent of this firm is owned by each of the following: Other 1) Foreign ownership refers to the nationality of the owners. If the primary owner is a foreign national resident in the country, it is still a foreign owned firm. If the owner is another company or institution owned by individuals who are foreign nationals, then it is foreign owned. Domestic owners are nationals of the country in which the establishment is located. (Follow the same rule for companies.) A firm that is a subsidiary of a government-owned firm should be considered government-owned. Firms that operate under a franchise agreement should be classified according to the nationality of those awarded the franchise. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 100 amongst the owners of the firm, are there any females? amongst the owners of the firm, are there any females? amongst the owners of the firm, are there any females? amongst the owners of the firm, are there any females? amongst the owners of the firm, are there any females? Amongst the owners of the firm, are there any females? 250 1 2 in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? in what year did this establishment begin operations in this country? READ ONLY IF A7=1 (yes) I want to proceed by asking you about this establishment only. In what year did this establishment begin operations? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR The objective of this question is to obtain the year in which operations started regardless of who was the owner at the time. The year when the establishment began operation refers to the year in which the establishment actually started producing (or providing services), not to the year in which it was registered for the first time. If the establishment was privatized, then the date provided should refer to when the original government-owned establishment began operations. If the establishment changed its production significantly to change sector classification, then the year when that took place should be provided. 250 -9 do not know 1959 1960 1963 1965 1967 1969 1970 1971 1972 1973 1974 1975 1976 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations number of full-time employees of the establishment when it started operations How many full-time employees did this establishment employ when it started operations? Please include all employees and managers The number of permanent, full-time employees for the time that the enterprise began operations should be provided. All employees and managers (including respondent) should be included. 250 -9 do not know 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 19 20 23 25 27 30 32 35 40 41 45 48 50 57 60 70 75 80 83 90 92 98 110 140 150 156 198 200 450 was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? was establishment formally registered when it began operations in this country? Was this establishment formally registered when it began operations? Registering refer to registration with the national registry (public or private). If and only if the respondent asks what formal registration means explain that it's when the establishment registered with: XXXXXXX “Ministry or department” 250 -9 do not know 1 2 in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? in what year was this establishment formally registered? In what year was this establishment formally registered? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR. Year of registration refers to the year in which the establishment completed the registration as explained in B.6a. 250 -9 don't know (spontaneous) -7 never registered (spontaneous) 1960 1963 1966 1967 1969 1970 1971 1972 1973 1974 1975 1976 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? how many years of experience working in this sector does the top manager have? How many years of experience working in this sector does the Top Manager have? Top Manager as defined in B.7a. B.7 refers to years of Top Manager's managerial experience in the type of sector in which the establishment presently operates. 250 -9 don't know (spontaneous) 1 less than one year 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 37 40 49 does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? does establishment have an internationally-recognized quality certification? Does this establishment have an internationally-recognized quality certification? INTERVIEWER: If there is need for clarification, some examples are: ISO 9000, 9002 or 14000 The question refers exclusively to internationally recognized certifications. Examples are: ISO (International Organization for Standardization) for manufacturing and services, HACCP (Hazard Analysis and Critical Control Point) for food (especially, but not exclusively, for seafood and juices), and AATCC (American Association of Textiles Chemists and Colorists) for textiles. Certificates granted only nationally not recognized in international markets are not included. 250 -9 don't know (spontaneous) -6 still in process 1 yes 2 no is this establishment located in an industrial estate? is this establishment located in an industrial estate? is this establishment located in an industrial estate? is this establishment located in an industrial estate? is this establishment located in an industrial estate? Is this establishment located in an industrial estate? 250 1 Yes 2 No applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? applied to obtain an electrical connection submitted over the last two years? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. Now, we turn to the establishment's operations in fiscal year [insert last complete fiscal year]. Over the last two years, did this establishment submit an application to obtain an electrical connection? If answer is No or Don't Know then GO TO QUESTION C.6 Application for electrical connection. Electrical connection refers to a new connection or to an increase in voltage of an existing connection that requires an application. 250 -9 do not know 1 yes 2 no how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? how many days did it take for you to receive an electrical connection service? In reference to that application for an electrical connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for electrical connection. Self-explanatory 52 198 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 2 3 4 5 7 10 12 15 25 30 60 90 120 180 540 Sysmiss informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? informal gift/payment expected or requested for an electrical connection? In reference to that application for an electrical connection, was an informal gift or payment expected or requested? 1) Bribe for electrical connection. Self-explanatory 2) Sensitive question, no clarification can be offered 52 198 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? over fiscal year 2008, did this establishment experience power outages? Over fiscal year 2008, did this establishment experience power outages? If answer is No or Don't Know GO TO QUESTION C.10 A power outage occurs when there is equipment malfunction from the failure of adequate supply of power. Blackouts that cause some, but not all equipment to malfunction are also considered power outages. 250 -9 don't know (spontaneous) 1 yes 2 no number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year number of power outages experienced in a typical month in last fiscal year In a typical month, over fiscal year 2008, how many power outages did this establishment experience? IF 0, GO TO QUESTION C.10 If power outages are seasonal the interviewer should ask the respondent to calculate the number of outages in a typical month, excluding both the months in which outages are most frequent and the months where outages are most infrequent. The concept of a typical month must be well understood since it is used several times throughout the questionnaire: it is the most common type of month in the year regarding the characteristic being asked. Thus, for answers such as “electrical outages once every 3 months” in a typical month there are 0 outages (since there will be outages only in 4 months of the year and in the rest 8 months there will be no outages). For the answer “once every other month” write 1 since there will be 6 months with outages and 6 months without them. 80 170 -9 don't know (spontaneous) 1 2 3 4 5 6 7 8 10 11 12 Sysmiss how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? how long did the average power outage last? How long did these power outages last on average? This refers to the duration of the power outages in a typical month. The respondent should calculate average duration of power outages in the typical month. 80 170 -9 don't know (spontaneous) 1 less than one hour 2 3 4 5 6 7 8 12 15 24 Sysmiss in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? in last fiscal year, what were your losses that resulted from power outages? Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Loss as percent of total annual sales due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 69 181 -9 don't know (spontaneous) none 1 2 3 5 9 10 15 20 30 Sysmiss total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages total annual losses due to power outages Please estimate the losses that resulted from power outages either as a percentage of total annual sales or as total annual losses. Annual losses due to power outages PROVIDE EITHER ONE OR THE OTHER, NOT BOTH c9a or c9b Losses because of power outages: The Manager should estimate the amount of production lost because of power outages. 11 239 -9 don't know (spontaneous) none 500 3000 5000 10000 15000 20000 100000 300000 500000 Sysmiss generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? generator shared or owned over the course of last fiscal year? Over the course of fiscal year 2008, did this establishment own or share a generator? If answer is No or Don't Know then GO TO QUESTION C.12 Establishment owns or shares a generator. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr % electricity from generator owned/shared by the establishment in last fiscal yr In fiscal year 2008, what percent of this establishment's electricity came from a generator or generators that the establishment owned or shared? Percentage of electricity from own or shared generator. Self-explanatory 57 193 -9 don't know (spontaneous) 1 2 3 4 5 7 10 15 20 25 60 Sysmiss application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? application to obtain a water connection submitted over the last 2 fiscal years? Over the last two years, did this establishment submit an application to obtain a water connection? If answer is No or Don't Know then GO TO QUESTION C.15 Application for water connection. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? how many days did it take for you to obtain a water connection? In reference to that application for a water connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for water connection. Self-explanatory 56 194 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 2 3 4 7 10 14 15 20 25 30 60 90 180 182 Sysmiss when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? when you applied for a water connection, was an informal gift requested? In reference to that application for a water connection, was an informal gift or payment expected or requested? 1) Bribe for water connection. Self-explanatory 2) Sensitive question, no clarification can be offered. 56 194 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr frequency of incidents of water shortages in a typical month in last fiscal yr In a typical month, over fiscal year 2008, how many incidents of insufficient water supply did this establishment experience? If answer is 0 then GO TO QUESTION C.19 Incidents of insufficient water supply per month can be estimated by considering the number of times water insufficiencies took place per month. The respondent should be asked to exclude months when water insufficiencies are rare or months when water insufficiencies are extreme from the calculation. The calculation should be made based on a typical month. Zero is the answer only if no insufficiencies occurred in a typical month. 250 -9 don't know (spontaneous) 1 2 3 4 5 6 7 10 12 13 15 17 18 20 21 30 average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year average length of water shortage (affecting production) in last fiscal year How long did these incidents of insufficient water supply last on average? Duration of a water shortage can be estimated by considering the average duration of water insufficiencies that took place in a typical month. 94 156 -9 don't know (spontaneous) 1 less than one hour 2 3 4 5 6 7 8 9 10 11 12 15 16 24 48 Sysmiss application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years application to obtain a telephone connection submitted over the last two years Over the last two years, did this establishment submit an application to obtain a telephone connection? If answer is No or Don't Know then GO TO QUESTION C.22 Application for telephone connection. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? how many days did it take for you to receive a telephone connection service? In reference to that application for a telephone connection, approximately how many days did it take to obtain it from the day of the application to the day the service was received? Wait for telephone connection. Self-explanatory 72 178 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 2 3 4 5 7 14 15 30 Sysmiss when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? when you applied for a telephone connection was an informal gift requested? In reference to that application for a telephone connection, was an informal gift or payment expected or requested? 1) Bribe for telephone connection. Self-explanatory 2) Sensitive question, no clarification can be offered. 72 178 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? do you currently communicate with clients and suppliers by e-mail? At the present time, does this establishment use any of the following: E-mail to communicate with clients or suppliers? E-mail and website use. Web page should be considered as part of the website. Website use includes cases when the establishment has its own website but does not actually do any direct communication with clients or suppliers via the website. 250 -9 don't know (spontaneous) 1 yes 2 no do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? do you currently communicate with clients and suppliers via your website? At the present time, does this establishment use any of the following: Its own website? E-mail and website use. Web page should be considered as part of the website. Website use includes cases when the establishment has its own website but does not actually do any direct communication with clients or suppliers via the website. 250 -9 don't know (spontaneous) 1 yes 2 no office management software office management software office management software office management software office management software At the present time, does this establishment use any of the following: Office management software 250 -9 Don't know 1 Yes 2 No over the last three years, has this establishment invested in hardware, software over the last three years, has this establishment invested in hardware, software over the last three years, has this establishment invested in hardware, software over the last three years, has this establishment invested in hardware, software over the last three years, has this establishment invested in hardware, software Over the last three years, has this establishment invested in hardware, software, or networking technology? 250 1 Yes 2 No over fiscal year 2008, did this establishment experience losses due to air trans over fiscal year 2008, did this establishment experience losses due to air trans over fiscal year 2008, did this establishment experience losses due to air trans over fiscal year 2008, did this establishment experience losses due to air trans over fiscal year 2008, did this establishment experience losses due to air trans Over fiscal year 2008, did this establishment experience losses due to air transportation difficulties? 250 1 Yes 2 No over fiscal year 2008, did this establishment experience losses due to ground tr over fiscal year 2008, did this establishment experience losses due to ground tr over fiscal year 2008, did this establishment experience losses due to ground tr over fiscal year 2008, did this establishment experience losses due to ground tr over fiscal year 2008, did this establishment experience losses due to ground tr Over fiscal year 2008, did this establishment experience losses due to ground transportation difficulties? 250 1 Yes 2 No how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? how much of an obstacle is electricity to the current operations of this firm? SHOW CARD Is electricity No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1)The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered. 250 -9 Don't know -7 Does not apply No Obstacle 1 Minor Obstacle 2 Moderate Obstacle 3 Major Obstacle 4 Very Severe Obstacle telecommunications telecommunications telecommunications telecommunications telecommunications SHOW CARD Is telecommunications No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 250 -9 Don't know -7 Does not apply No Obstacle 1 Minor Obstacle 2 Moderate Obstacle 3 Major Obstacle 4 Very Severe Obstacle main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year main product\service (by the largest % of annual sales) in last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next topic to be covered is how and where this establishment makes its sales. In fiscal year 2008, what was this establishment's main product, that is, the product that represented the largest proportion of annual sales? Establishment's main product The purpose of this question is to determine what the company produces. The description should be written down exactly as provided by the respondent. The main product is defined in terms of sales in monetary value not volume. 250 Air Ticketing Animal feeds Automobile repairing & sales of some parts of tyres Automotive Batteries Beer Bitumen, fertilizer, HDPE pipes Building Design Supervision Consultancy Building of complete construction Building of complete construction or parts thereof civil engineering Building of roads and electrical transmission sub-stations Cables and Wires Calcium Carbide & Silicon Maganese Cement Clothes Co-extension of Polyfilm for liquid packaging (Polythylene) Computer Sales & services Construction Construction & Hiring Unit Construction Services Construction Works Construction of buildings Construction of buildings and infrastructure Construction of buildings and roads Construction of buildings, roads, bridges Construction of roads Construction of roads and buildings Construction of schools Consumer Goods Copper wire Electronics (Cell phones, TV, DVD players etc) Fabricated steel items and furniture Ferro Silicon Fish Freight transport by road Furniture General Sale General Store Grocery and General (Wholesale) Grocery, Footwear and other goods HSD (High speed diesel) Handmade Paper High density polyethyline pipes Hollow Blocks Hotel Hotel & Lodging Hotel & Resturant Hotel (Resturent and lodging) Hotel and Servicing Hotel and services Internet services provider/Vast, bandwidth reseller Iron window frame and grill Maintenance and repair of motor vehicles Maintenance and repair of office, accounting and computing machinery Man Guarding, Electric Guarding Manufacture of carpets and rugs Manufacture of cements Manufacture of electric poles and fitting Manufacture of flour (Wheat products) Manufacture of furniture Manufacture of insulated cables Manufacture of interlocking tiles Manufacture of iodised salt Manufacture of malt liquors and malt Manufacture of other fabricated metal products Manufacture of other products of wood (Incense) Manufacture of oxygen & Gases Manufacture of pencil ingota (Steel) Manufacture of plaster and chemicals Manufacture of plastics products Manufacture of plywood and block board and flush doors Manufacture of resin Manufacture of rubber tyres and tubes, retreading and rebuilding of tyres Manufacture of school furniture Manufacture of steel and wood items Manufacture of steel bars Manufacture of wood products (Paneling) Manufacturing of ferro alloys & suppling to Steel company Manufacturing of gypsum and trading Manufacturing of ice cube Manufacturing of school furniture Manufacturing soft drinks Marble processing unit Media news Medical items (Medicines) Mild steel ingot Mining and production of coal National sales of machinery like excavators and bull dozers (Hiring and dealership) Orange and apple export Other non-store retail sales Particle board furniture Plaster of pair (sakha brand) Plywood and block board Plywood, flush door and block board Poultry (egg and chicken) Preparation and spinning of textile fibres, weaving of textile Printing Printing and news paper Printing books Printing of cash memos bill Printing of forms and brochures etc Production billat (steel) Production of basic rock Production of cakes and biscuits Production of carton and packing materials Production of enamel wire Production of geratated water (soft drinks) Production of panels and boards/planks Ready mixed concrete Refined oil Refined petroleum products Repair of television and radio transmissions Reparing and maintance of automobiles (Vehicles) & Tyre cold rethreading Retail and whole sales of food and other items Retail of household items Retail sale in non-specialised stores with food and beverages Retail sale of automotive fuel Retail sale of textiles and clothing Retail sales of CGI sheets & TMT rods Retail sales of clothes Retail sales of clothes, stationary and sport items Retail sales of grocery and other items Retreading and rebuilding of rubber tyres Retreading of tyres Road transportation) Sale of garments Sale of grocery items Sale of hardware items Sale of motor vehicle parts and accessories Sale of motor vehicle spare parts and accessories Sale of soft dfrinks Sale of vegetables Sale of vehicles Sales and maintances/services of IT products Sales of beer Sales of cooking items and footware Sales of electrical hardware Sales of garments and electronic goods Sales of hardware items Sales of household goods Sales of motor cycle and spareparts Sales of motor vehicles Sales of planks and bids Sawing and making boxes Sawing and sales of timber Sawing of timber Sawmilling Sawmilling (making of apple box) Sawmilling/Sawn Timber Sawn Timber Sawn Timber (Panels and boards) Sawn timber School Furniture Spare Parts/ Repair maintenance Stones and sand Supply bricks and river bed material Supply of materials like sand, boulders, aggregate TV network services Television Cable Services Textiles and handicraft items Tour operation (Other tourism activities) Tourism Tourism (Ticketing, Adventure, Hiring of vehicles) Transport of passengers Tyre cold re-treading and tyre sale Tyre re-soling and sales Vegetable oil Weaving and sale of Kira, Gho and other accessories Whole sale of beer Whole sale of food items or grocery Whole sales and supply of beers Wire nail, barbed wire and binding wire Wood, planks and others (Sawmill) Wooden products/furniture cement first product/service isic code first product/service isic code first product/service isic code first product/service isic code first product/service isic code SHOW CARD Using this card, please choose the 4-digit code that best applies to the main product of this establishment. Categorize the products according to standard industry classification codes. The enumerator should show the respondent the list of codes that correspond to the products identified to ensure agreement with the categorization. The respondent should be directed to look at the card only after he has provided the answer to D.1a1. It may be that all major products fall into one category or that the establishment has only one main product. If the respondent does not know the code, the enumerator should write the sector and look for the corresponding code in the list of codes before submitting the completed questionnaire. For the codes use United Nations ISIC Rev.3.1. <http://unstats.un.org/unsd/cr/registry/regcst.asp?Cl=17> 250 -9 do not know 1010 1511 1514 1531 1533 1541 1553 1554 1711 1722 1810 2010 2021 2022 2029 2101 2102 2211 2212 2221 2411 2429 2511 2519 2520 2594 2694 2695 2696 2699 2710 2731 2811 2899 3120 3130 3220 3610 3699 4510 4520 4540 5010 5020 5030 5040 5050 5122 5143 5148 5152 5159 5190 5211 5219 5220 5231 5232 5233 5234 5239 5259 5510 5520 6010 6021 6023 6210 6304 6412 7229 7290 7492 first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales first product/service, percent of total annual sales What percentage of total sales does the main product represent? The main product is defined in terms of sales in monetary value not volume. 250 -9 do not know 20 40 60 65 70 74 75 80 85 90 95 98 99 100 in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? in last fiscal year, what were this establishment’s total annual sales? In fiscal year 2008, what were this establishment's total annual sales? Total sales include the value of all annual sales counting manufactured goods and goods the establishment has bought for trading. For ex. if an establishment makes blue jeans and also imports blue jeans for resale, total sales is the value of all blue jeans sold, both produced and imported. Revenue or receipts for all services rendered and any sales of merchandise for the year, even if the payment may have been received at a later date, are included in total sales. 250 -9 do not know 312000 323577 380000 390000 420000 424310 442000 450000 451000 451600 480000 500000 525000 539851 580000 600000 631000 682000 711304 764000 800000 825420 850000 900000 950000 950600 997257 1000000 1250000 1260000 1332836 1500000 1600000 1625438 1720547 1721540 1750000 1769970 1795667 1800000 1837592 2000000 2071439 2086665 2100000 2175561 2196383 2300000 2421000 2500000 2581000 2600000 2655885 3000000 3050000 3150000 3406529 3546000 3573000 3800000 3900000 3950000 4000000 4200000 4300000 4340000 4397746 4700000 4769688 5000000 5071784 5200000 5363863 5700000 6000000 6051000 6650000 7138421 7334612 7390692 7617824 7725775 8000000 8400000 8489635 9000000 9300000 9600000 9700000 10000000 10250000 10270945 10699272 11000000 11400000 11778462 12400000 12455557 13990000 15000000 15021729 16057534 16500000 17000000 17920000 18500000 18930000 19000000 19685511 20000000 21000000 21098843 21500000 23000000 23500000 23900000 23989012 24500000 25000000 25548916 26378000 28098000 29836000 30000000 31500000 32000000 34112713 34700000 35000000 36000000 37000000 37282622 40000000 42456726 42700000 48909259 49860000 50000000 50800000 53318116 54000000 55440000 59000000 60000000 60710735 65000000 70000000 70227402 71000000 71519254 73643445 74264404 75000000 82100000 88326488 90000000 90798800 92102647 94957000 96000000 99000000 99390872 100000000 102003134 106000000 110000000 111606202 131070373 150000000 160397527 207096435 218880000 220000000 225000000 242000000 253523173 264803050 300000000 300960000 320000000 343789600 400000000 402013264 475477548 500000000 569000000 579383800 600000000 620000000 900000000 1671980000 1898830000 1993313189 3771160000 over fiscal year 2008, have sales increased, decreased, or not changed compared over fiscal year 2008, have sales increased, decreased, or not changed compared over fiscal year 2008, have sales increased, decreased, or not changed compared over fiscal year 2008, have sales increased, decreased, or not changed compared over fiscal year 2008, have sales increased, decreased, or not changed compared Over fiscal year 2008, have sales increased, decreased, or not changed compared to fiscal year 2007? 250 -7 Does not apply 1 Increase 2 Decrease 3 No change in fiscal year 2010, do you anticipate that your sales will increase, decrease, in fiscal year 2010, do you anticipate that your sales will increase, decrease, in fiscal year 2010, do you anticipate that your sales will increase, decrease, in fiscal year 2010, do you anticipate that your sales will increase, decrease, in fiscal year 2010, do you anticipate that your sales will increase, decrease, In fiscal year 2010, do you anticipate that your sales will increase, decrease, or not change? 250 -9 Don't know 1 Increase 2 Decrease 3 No change what has been the main effect of the financial crisis on your business? what has been the main effect of the financial crisis on your business? what has been the main effect of the financial crisis on your business? what has been the main effect of the financial crisis on your business? what has been the main effect of the financial crisis on your business? What has been the main effect of the financial crisis on your business? 250 -9 Don't know 1 No effect 2 Reduction in sales 3 Reduction in availability of credit 4 Reduction of future investment plans 5 Other effect what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? what % of establishment's sales were: national sales? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: National sales IF 100, GO TO QUESTION D.12 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 1 2 3 5 10 15 20 25 30 35 45 50 60 75 80 85 90 95 100 what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) what % of establishment's sales were: indirect exports? (using a third party) 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: Indirect exports (sold domestically to third party that exports products) IF 100, GO TO QUESTION D.12 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 8 10 30 40 70 85 90 what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? what % of establishment's sales were: direct exports? 1) SHOW CARD 2) INTERVIEWER: THESE MUST BE ASKED IN THE ORDER THEY APPEAR ON THE TABLE In fiscal year 2008, what percent of this establishment's sales were: Direct exports IF 0, GO TO QUESTION D.12 1) Where sales are made. The purpose of this question is to determine where the establishment's customers are located. Domestic sales are when goods or services are sold inside the borders of the country. An indirect export is when the manufacturer sells its goods to a trader or another agent who then exports the product without modifications. Products that the manager knows are smuggled abroad should be counted as indirect exports. Direct export is the sale of goods where the immediate recipient is outside the borders of the country. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 5 10 20 25 50 55 65 70 75 80 85 90 95 97 99 100 in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? in 2008, how many av. days did it take for your exported goods to clear customs? In fiscal year 2008, when this establishment exported goods directly, how many days did it take on average from the time this establishment's goods arrived at their main point of exit (e.g., port, airport) until the time these goods cleared customs? Clearing customs for direct exports. The purpose of this question is to determine the efficiency of customs in clearing goods for export. Main point of exit is the last domestic location (e.g. port, border crossing, airport, or internal custom) from which the goods leave the country. Whenever different ports of exit are used this question refers to the port where “most goods” exit defined in terms of consignment value (not physical units). Goods cleared customs They refer to the time it takes to obtain all clearances required from the moment the goods arrived at their point of exit until the moment they satisfy the requirements of the clearance procedures at the customs office. This includes transit procedures. Average number of days to clear customs. Prompt the respondent to think of all shipments sent to the main point of exit and estimate an average time it took from the time the shipments arrived to the time they left that point of exit. 42 208 -9 don't know (spontaneous) 1 less than one day 2 3 7 8 9 10 Sysmiss Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 Percentage of lost value of exported products because of thef in transit in 2008 In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of theft? 42 208 -9 do not know no losses 7 30 Sysmiss % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 % value directly exported products lost in transit by breakage or spoilage, 2007 In fiscal year 2008, what percent of the consignment value of the products exported directly was lost while in transit because of breakage or spoilage? 42 208 -9 do not know no losses 1 2 5 9 15 40 Sysmiss in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? in what year did this establishment first export directly or indirectly? In which year did this establishment first export directly or indirectly? First exported directly or indirectly. The purpose of this question is self-explanatory. 42 208 -9 don't know (spontaneous) 1983 1986 1988 1991 1993 1995 1996 1997 1998 2002 2003 2004 2005 2006 2007 2008 Sysmiss % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year % of material inputs and supplies of domestic origin in last fiscal year SHOW CARD In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of domestic origin IF 100, GO TO QUESTION D.30 1) The purpose of this question is to determine from where the inputs for production are obtained and purchased. The calculation is done as a percent of all purchases of supplies and inputs purchased by the establishment for the fiscal year. Inputs are materials that go through a mechanical, physical, or chemical transformation that will ultimately make up some portion of the final good produced. Lumber in a furniture factory is a good example of an input. Supplies are materials or products that are used, expended, consumed, but will not comprise the final good produced. Pencils and writing paper are good examples of a supply. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 don't know (spontaneous) 1 4 5 8 9 10 15 19 20 25 30 36 40 50 60 70 80 85 90 95 100 material inputs or supplies of indian origin material inputs or supplies of indian origin material inputs or supplies of indian origin material inputs or supplies of indian origin material inputs or supplies of indian origin In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of Indian origin 250 -9 5 6 10 15 20 25 27 30 35 40 50 55 60 65 70 75 80 82 85 90 92 93 95 96 100 material inputs or supplies of foreign, non-indian origin material inputs or supplies of foreign, non-indian origin material inputs or supplies of foreign, non-indian origin material inputs or supplies of foreign, non-indian origin material inputs or supplies of foreign, non-indian origin In fiscal year 2008, as a proportion of all of the material inputs or supplies purchased that year, what percent of this establishment's material inputs or supplies were: Material inputs or supplies of foreign, non-Indian origin 250 -9 1 5 7 9 10 15 20 30 37 40 50 60 70 80 90 94 100 were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? were any of these material inputs and supplies imported directly? Were any of the material inputs or supplies purchased in fiscal year 2008, imported directly? If answer is No or Don't Know then GO TO QUESTION D.30 The purpose of this question is to determine if the establishment has any interaction with customs when importing inputs and other materials. 207 43 -9 don't know (spontaneous) 1 yes 2 no Sysmiss av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year av. no. days for imported goods to clear customs in last fiscal year In fiscal year 2008, when this establishment imported material inputs or supplies, how many days did it take on average from the time these goods arrived to their point of entry (e.g. port, airport) until the time these goods could be claimed from customs? The purpose of these questions is to measure the efficiency of customs clearance of imports. Goods cleared customs includes all clearances required from the moment the goods arrived at their point of entry (e.g., port, airport) until the moment they satisfy the requirement of the clearance procedures at the customs office and can be picked up. It does not include time spent on transportation to reach the point of entry. Average number of days to clear customs. Prompt respondent to think of various shipments destined to the establishment that originated from abroad, and to estimate an average of the time it took when the shipment arrived to the country's point of entry to the time the establishment was allowed to claim them and begin domestic transport. 162 88 -9 do not know 1 2 3 4 5 6 7 10 12 14 15 20 30 45 90 Sysmiss how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? how much of an obstcle is: transportation of goods, supplies, and inputs? SHOW CARD Is transport No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? how much of an obstacle is: customs and trade regulations? SHOW CARD Are customs and trade regulations No Obstacle, a Minor Obstacle, a Moderate obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? do you use technology licensed from a foreign-owned company? Does this establishment at present use technology licensed from a foreign-owned company, excluding office software? Technology licensed from a foreign owned company: it measures access to foreign technology. The license may be held by the establishment's parent company. The answer is “no” if the establishment uses foreign technology without a license or a formal agreement. 250 -9 don't know (spontaneous) 1 yes 2 no has this establishment ever employed foreign expertise such as consultants or ad has this establishment ever employed foreign expertise such as consultants or ad has this establishment ever employed foreign expertise such as consultants or ad has this establishment ever employed foreign expertise such as consultants or ad has this establishment ever employed foreign expertise such as consultants or ad Has this establishment ever employed foreign expertise such as consultants or advisors? 250 1 Yes 2 No does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? does this establishment compete against unregistered or informal firms? Does this establishment compete against unregistered or informal firms? 1) Competition from unregistered or informal firms 2) Sensitive question, no clarification can be offered 250 -9 don't know (spontaneous) 1 yes 2 no how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? how much of an obstacle are the informal sector competitors to your operations? SHOW CARD Are practices of competitors in the informal sector No Obstacle, a Minor Obstacle, a Moderate Obstacle, Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarificaton can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years applic. to obtain a construction-related permit submitted over the last 2 years More specifically, over the last two years, did this establishment submit an application to obtain a construction-related permit? If answer is No or Don't Know then GO TO QUESTION G.30 Application for construction permit. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? how many days did it take for you to obtain a construction-related permit? In reference to that application for a construction-related permit, approximately how many days did it take to obtain it from the day of the application to the day the permit was granted? Waiting time for construction permit. Self-explanatory 56 194 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 2 3 4 5 6 7 10 14 15 20 21 30 45 60 90 150 180 240 365 Sysmiss informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit informal gift/payment expected or requested for a construction-related permit In reference to that application for a construction-related permit, was an informal gift or payment expected or requested? 1) Bribe for construction permit. Self-explanatory 2) Sensitive question, no clarification can be offered 56 194 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? how much of an obstacle is access to land to the operations of this firm? SHOW CARD Is access to land No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? in fiscal year 2008, did this establishment pay for security? READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: We now turn to another topic. In fiscal year 2008, did this establishment pay for security, for example equipment, personnel, or professional security services? If answer is No or Don't Know then GO TO QUESTION I.3 Pay for security. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year percentage of total annual sales paid for security in last fiscal year In fiscal year 2008, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Percent of total annual sales for security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH How much pay for security. Self-explanatory 39 211 -9 don't know (spontaneous) none 1 2 3 5 7 10 14 15 20 30 Sysmiss in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? in last fiscal year, what is the total annual cost of security? In fiscal year 2008, what percent of this establishment's total annual sales was paid for security, or what was the total annual cost of security? Total annual cost of security PROVIDE EITHER ONE OR THE OTHER, NOT BOTH How much pay for security. Self-explanatory 70 180 -9 don't know (spontaneous) none 4200 10000 12000 19200 21600 24000 25000 27600 30000 36000 40000 42000 48000 54000 66000 72000 80000 84000 100000 104400 112000 120000 126000 150000 160000 200000 240000 242400 250000 300000 316000 350000 384000 400000 408000 567000 950000 1922467 Sysmiss losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year losses due to theft, robbery, vandalism or arson experienced in last fiscal year In fiscal year 2008, did this establishment experience losses as a result of theft, robbery, vandalism or arson? If answer is No or Don't Know then GO TO QUESTION I.30 Experienced losses from theft, robbery, vandalism, arson. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) losses due to theft, robbery,vandalism or arson in last fiscal yr (% of sales) In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses? Losses as percent of total annual sales PROVIDE EITHER ONE OR THE OTHER, NOT BOTH Extent of losses from theft, robbery, vandalism, arson. Self-explanatory 21 229 -9 don't know (spontaneous) none 1 2 3 5 10 15 30 Sysmiss value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr value of losses due to theft, robbery,vandalism or arson in last fiscal yr In fiscal year 2008, what were the estimated losses as a result of theft, robbery, vandalism or arson that occurred on this establishment's premises either as a percentage of total annual sales or as total annual losses? Total annual value of losses PROVIDE EITHER ONE OR THE OTHER, NOT BOTH Extent of losses from theft, robbery, vandalism, arson. Self-explanatory 18 232 -9 don't know (spontaneous) none 3000 15000 18000 20000 52000 85000 90000 100000 200000 400000 1000000 Sysmiss how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? how much of an obstacle are crime, theft and disorder to this establishment? SHOW CARD Are crime, theft and disorder No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 % material inputs or services paid for before the delivery, 2008 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: I would like to ask you a few questions about how you finance the operations of this establishment. 2) Show card In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for before the delivery? INTERVIEWER: CHECK THAT TOTAL SUMS TO100% 250 -9 do not know 1 5 10 15 20 25 30 40 50 60 70 75 80 90 100 And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? And what percent were paid for on delivery? In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for on delivery? INTERVIEWER: CHECK THAT TOTAL SUMS TO100% 250 -9 do not know 2 5 10 15 20 25 30 35 40 50 60 70 75 80 90 100 And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? And what percent were paid for after delivery? In fiscal year 2008, what percent, as a proportion of the value of total annual purchases of material inputs or services, were: Paid for after delivery? INTERVIEWER: CHECK THAT TOTAL SUMS TO100% 250 -9 do not know 8 10 20 25 30 40 45 50 60 70 75 80 85 90 95 99 100 % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year % of total annual sales paid for before the delivery in last fiscal year SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for before the delivery? 1) The questions refer to an establishment's ability to provide and be provided trade credit arrangements with suppliers and customers. a. Paid before delivery means the invoice was paid before the shipment arrived. b. Paid for on delivery means that the payment was made at the time the shipment arrived. c. Paid for after delivery means that the payment was made at some period after the shipment had arrived. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 2 5 10 15 20 25 30 40 50 60 70 75 80 90 100 and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? and what percent were: paid on delivery? SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for on delivery? 1) The questions refer to an establishment's ability to provide and be provided trade credit arrangements with suppliers and customers. a. Paid before delivery means the invoice was paid before the shipment arrived. b. Paid for on delivery means that the payment was made at the time the shipment arrived. c. Paid for after delivery means that the payment was made at some period after the shipment had arrived. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 1 2 5 10 15 20 25 30 40 50 60 65 70 80 85 90 98 100 and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? and what percent were: paid after delivery? SHOW CARD In fiscal year 2008, what percent of this establishment's total annual sales of its goods or services were: Paid for after delivery? 1) The questions refer to an establishment's ability to provide and be provided trade credit arrangements with suppliers and customers. a. Paid before delivery means the invoice was paid before the shipment arrived. b. Paid for on delivery means that the payment was made at the time the shipment arrived. c. Paid for after delivery means that the payment was made at some period after the shipment had arrived. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 2 5 10 15 20 25 30 35 40 45 50 60 70 75 80 85 90 95 98 99 100 in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings in 2008, % working capital financed from: Internal funds\ Retained earnings INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Internal funds/Retained earnings INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 5 10 15 20 25 30 35 37 40 50 52 60 67 70 75 80 85 87 90 95 97 98 100 Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from banks (private and state-owned) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 2 5 10 13 15 20 25 30 35 40 45 48 50 60 70 75 80 90 100 Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Borrowed from non-bank financial institutions INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 3 10 13 20 25 30 40 45 50 60 70 80 100 Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers Purchases on credit from suppliers and advances from customers INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 2 10 15 20 25 30 40 50 60 75 80 85 100 Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) Other (moneylenders, friends, relatives, etc.) INTERVIEWER: SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's working capital that was financed from each of the following sources? Other (moneylenders, friends, relatives, etc.) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 250 -9 do not know 3 5 7 10 15 20 40 50 55 60 100 did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? did this establishment purchase any fixed assets in last fiscal yr? In fiscal year 2008, did this establishment purchase any fixed assets, such as machinery, vehicles, equipment, land or buildings? If answer is No or Don't Know then GO TO QUESTION N.5 Purchase of fixed assets, investments, etc. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no what was the main reason for not purchasing any fixed assets? what was the main reason for not purchasing any fixed assets? what was the main reason for not purchasing any fixed assets? what was the main reason for not purchasing any fixed assets? what was the main reason for not purchasing any fixed assets? What was the main reason for not purchasing any fixed assets? 127 123 1 No need 2 Perceived lack of market demand 3 High costs and poor availability of finance 4 Insufficient internal capital 5 Other reason Sysmiss total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr total annual expenditure for purchases of equipment in last fiscal yr In fiscal year 2008, how much did this establishment spend on purchases of: Machinery, vehicles, and equipment (new or used) The category machinery, vehicles and equipment is the annual investment of anything used directly by this establishment to produce. Vehicles include transport and loading and unloading vehicles. It should include not only the purchase cost but also all other costs involved in the investment such as transport of the item and installation cost. Computer hardware should be considered under equipment Land, buildings is the annual investment in land, buildings and structures used directly or indirectly by this establishment to produce goods and services. Included are expenditures for new and used structures (including those under construction at the end of last complete fiscal year), fixtures and equipment, additions, major alterations and improvements to existing facilities, and capitalized repairs. 123 127 -9 do not know 3500 28000 30000 33000 50000 76000 80000 100000 157379 200000 240000 250000 280000 340000 400000 500000 600000 655000 700000 707000 861000 1000000 1100000 1226000 1239681 1300000 1395000 1400000 1500000 1650000 1700000 2000000 2100000 2500000 2600000 3400000 3500000 3580000 4000000 4061000 4500000 5000000 5444919 5800000 6000000 6500000 6797980 7000000 7236791 8000000 9000000 10000000 10500000 11000000 15386966 15600000 20000000 25000000 35172780 39400000 100000000 110000000 120000000 124842000 200000000 464032699 600000000 Sysmiss total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr total annual expenditure for purchases of land and buildings in last fiscal yr In fiscal year 2008, how much did this establishment spend on purchases of: Land and buildings The category machinery, vehicles and equipment is the annual investment of anything used directly by this establishment to produce. Vehicles include transport and loading and unloading vehicles. It should include not only the purchase cost but also all other costs involved in the investment such as transport of the item and installation cost. Computer hardware should be considered under equipment Land, buildings is the annual investment in land, buildings and structures used directly or indirectly by this establishment to produce goods and services. Included are expenditures for new and used structures (including those under construction at the end of last complete fiscal year), fixtures and equipment, additions, major alterations and improvements to existing facilities, and capitalized repairs. 123 127 -9 do not know 500000 600000 1000000 1400000 1800000 2000000 2200000 2300000 3000000 4000000 5000000 6000000 7000000 10000000 11908205 12772658 24836000 25000000 30000000 85000000 Sysmiss % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr % of fixed assets funded by internal funds\ retained earnings in last fiscal yr SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Internal funds or retained earnings 1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc. The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 123 127 -9 do not know 10 15 20 25 30 40 50 60 70 75 80 100 Sysmiss owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity owners’ contributions or issued new equity SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Owners' contribution or issued new equity shares 1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc. The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 123 127 -9 do not know 20 30 50 53 60 70 100 Sysmiss Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) Borrowed from banks (private and state-owned) SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from banks (private and state-owned) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 123 127 -9 do not know 15 20 25 30 40 47 50 60 70 75 85 90 100 Sysmiss Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions Borrowed from non-bank financial institutions SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Borrowed from non-bank financial institutions INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 123 127 -9 do not know 30 45 50 60 70 100 Sysmiss purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers purchases on credit from suppliers and advances from customers SHOW CARD Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources? Purchases on credit from suppliers and advances from customers 1) Fixed assets include any indivisible purchase made by the establishment as described in K.4. Examples include machinery/equipment, land, buildings, building improvements, etc. The source of funds for these purchases may be diverse, so it is important for the enumerator to make sure that the various sources do add up to 100%. 2) INTERVIEWER: CHECK THAT TOTAL SUMS TO 100% 123 127 -9 do not know 10 25 30 50 Sysmiss other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) other (moneylenders, friends, relatives, bonds, commercial papers etc) Over fiscal year 2008, please estimate the proportion of this establishment's total purchase of fixed assets that was financed from each of the following sources: Other (moneylenders, friends, relatives, bonds, commercial papers etc) 123 127 -9 do not know 10 Sysmiss does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? does this establishment have a checking and\or saving account? Now let's talk about the establishment's current situation. At this time, does this establishment have a checking or savings account? Checking/ savings account. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? at this time, does this establishment have an overdraft facility? At this time, does this establishment have an overdraft facility? An overdraft facility is a flexible account that allows firms to draw upon in the event their account balance becomes negative. The firm will incur fees or are subject to interest payments if they exercise this option. 250 -9 don't know (spontaneous) 1 yes 2 no what is the maximum amount of your overdraft facility? what is the maximum amount of your overdraft facility? what is the maximum amount of your overdraft facility? what is the maximum amount of your overdraft facility? what is the maximum amount of your overdraft facility? What is the maximum amount of your overdraft facility? 136 114 -9 -8 120000 300000 400000 500000 550000 600000 800000 850000 1000000 1150000 1250000 1300000 1500000 1600000 1700000 1800000 2000000 2200000 2400000 2500000 2600000 2800000 3000000 3200000 3400000 3500000 4000000 5000000 5800000 6000000 7000000 8000000 9890000 10000000 11000000 12000000 13000000 14000000 14700000 15000000 16450000 17000000 18000000 19000000 20000000 23880000 25000000 30000000 40000000 50000000 60000000 65000000 70000000 75000000 90000000 100000000 120000000 150000000 170000000 192280000 200000000 250000000 Sysmiss over fiscal year 2008, how many times have you utilized the maximum amount of yo over fiscal year 2008, how many times have you utilized the maximum amount of yo over fiscal year 2008, how many times have you utilized the maximum amount of yo over fiscal year 2008, how many times have you utilized the maximum amount of yo over fiscal year 2008, how many times have you utilized the maximum amount of yo Over fiscal year 2008, how many times have you utilized the maximum amount of your overdraft facility? 136 114 -9 1 2 3 4 5 6 7 8 9 10 11 12 15 18 20 24 30 Sysmiss does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? does this establishment have a line of credit or loan from a financial inst.? At this time, does this establishment have a line of credit or a loan from a financial institution? If answer is No or Don't Know then GO TO QUESTION K.16 A line of credit is an available amount of credit that the establishment can draw upon or leave untapped. Lines of credit usually carry monthly interest rates, and are repaid quickly (as soon as the establishment's cash flow allows for repayment). They may or may not have a defined date of expiration. A loan is generally a much less flexible form of finance. It comes in fixed amounts (rather than ranges), carry annual interest rates (either fixed or floating), and they carry a determined term to maturity (finite period for repayment). 250 -9 don't know (spontaneous) 1 yes 2 no at this time, how many outstanding loans or lines of credit does this establishm at this time, how many outstanding loans or lines of credit does this establishm at this time, how many outstanding loans or lines of credit does this establishm at this time, how many outstanding loans or lines of credit does this establishm at this time, how many outstanding loans or lines of credit does this establishm At this time, how many outstanding loans or lines of credit does this establishment have? 132 118 -9 1 2 3 4 5 6 8 10 12 18 Sysmiss referring to the most recent line of credit or loan, what type of financial inst referring to the most recent line of credit or loan, what type of financial inst referring to the most recent line of credit or loan, what type of financial inst referring to the most recent line of credit or loan, what type of financial inst referring to the most recent line of credit or loan, what type of financial inst Referring to the most recent line of credit or loan, what type of financial institution granted this loan? 132 118 1 Domestic private commercial banks (e.g. BNB) 2 Foreign private commercial bank 3 Domestic state-owned banks or government agency (e.g. BOB) 4 Foreign state-owned banks or government agency 5 Non-bank financial institutions 6 Other Sysmiss in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? in what year was the most recent line of credit or loan approved? Referring only to this most recent line of credit or loan, in what year was the most recent line of credit or loan approved? INTERVIEWER: PROVIDE FOUR DIGITS FOR YEAR 132 118 -9 don't know (spontaneous) 1999 2000 2001 2002 2004 2005 2006 2007 2008 2009 Sysmiss for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? for the most recent loan, what was the value at the time of approval? Referring only to this most recent loan or line of credit, what was its value at the time of approval? Value of the loan. Self-explanatory 132 118 -9 don't know (spontaneous) -8 ref (spontaneous) 20000 150000 200000 300000 334000 400000 500000 550000 600000 640000 650000 700000 780000 800000 900000 1000000 1100000 1250000 1300000 1400000 1500000 1800000 2000000 2300000 2316600 2450000 2500000 2600000 2800000 3000000 3300000 3500000 4000000 4300000 5000000 6000000 7000000 7200000 7500000 7600000 8000000 8500000 9300000 10000000 12014000 12800000 15000000 16000000 20000000 20500000 23880000 25000000 30000000 40000000 50000000 65000000 70000000 105000000 120000000 140000000 150000000 250000000 300000000 398670000 400000000 Sysmiss financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan financing required for the most recent line of credit or loan Referring only to this most recent loan or line of credit, did the financing require collateral? If answer is No or Don't Know then GO TO QUESTION K.16 Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 132 118 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings type of collateral required for the most recent loan? land, buildings INTERVIEWER: READ OUT Referring only to this most recent loan or line of credit, what type of collateral was required? Land, buildings under ownership of the establishment Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 129 121 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment type of collateral required for the most recent loan? equipment Referring only to this most recent loan or line of credit, what type of collateral was required? Machinery and equipment including movables Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 129 121 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts type of collateral required for the most recent loan? accounts Referring only to this most recent loan or line of credit, what type of collateral was required? Accounts receivable and inventories Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 129 121 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets type of collateral required for the most recent loan? personal assets Referring only to this most recent loan or line of credit, what type of collateral was required? Personal assets of owner (house, etc.) Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 129 121 -9 don't know (spontaneous) 1 yes 2 no Sysmiss type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other type of collateral required for the most recent loan? other Referring only to this most recent loan or line of credit, what type of collateral was required? Other forms of collateral not included in the categories above Collateral refers to property of the business or personal property of the manager or owners that is used to secure the loan in the event that the establishment defaults on its payment obligations. Collateral only refers to real property or financial assets, not to personal guarantees by third parties. 129 121 -9 don't know (spontaneous) 1 yes 2 no Sysmiss approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit approx. collateral needed as % of the loan value \ value of the line of credit Referring only to this most recent line of credit or loan, what was the approximate value of the collateral required? 129 121 -9 don't know (spontaneous) 550000 560000 600000 800000 900000 1000000 1200000 1300000 1400000 1700000 2000000 2300000 2500000 2600000 3000000 3500000 3700000 3800000 4000000 4160000 4200000 4500000 5000000 6000000 7000000 7500000 7600000 8000000 9000000 10000000 10800000 12000000 15000000 15444000 16000000 17000000 17400000 18000000 20000000 23000000 23700000 30000000 40000000 40545000 50000000 52000000 60000000 65000000 72700000 80000000 90000000 93000000 106000000 114000000 130000000 140000000 150000000 200000000 250000000 400000000 453000000 700000000 1000000000 Sysmiss in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? in last fiscal yr, did establishment apply for new loans/lines of credit? Referring again to the last fiscal year 2008, did this establishment apply for any loans or lines of credit? Apply for new loans in last year. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit main reason for not applying for new loans or new lines of credit SHOW CARD What was the main reason why this establishment did not apply for any line of credit or loan in fiscal year 2008? No need for a loan - establishment has sufficient capital Application procedures for loans or lines of credit are complex Interest rates are not favorable Collateral requirements are too high Size of loan and maturity are insufficient It is necessary to make informal payments to get bank loans Did not think it would be approved Other Reasons for not applying for loan last year. Self-explanatory 171 79 -9 don't know (spontaneous) 1 no need for a loan - establishment has sufficient capital 2 application procedures for loans or lines of credit are complex 3 interest rates are not favorable 4 collateral requirements are too high 5 size of loan and maturity are insufficient 6 did not think it would be approved 7 other Sysmiss in fiscal year 2008, how many times did this establishment apply for loans or li in fiscal year 2008, how many times did this establishment apply for loans or li in fiscal year 2008, how many times did this establishment apply for loans or li in fiscal year 2008, how many times did this establishment apply for loans or li in fiscal year 2008, how many times did this establishment apply for loans or li In fiscal year 2008, how many times did this establishment apply for loans or lines of credit? 76 174 1 2 3 4 5 6 7 8 Sysmiss how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? how many of those loan or line of credit applications were rejected? How many of those loan or line of credit applications were rejected? 76 174 1 2 3 4 Sysmiss what was the main reason the lender provided for the rejections? what was the main reason the lender provided for the rejections? what was the main reason the lender provided for the rejections? what was the main reason the lender provided for the rejections? what was the main reason the lender provided for the rejections? What was the main reason the lender provided for the rejections? 17 233 -9 1 Unacceptable collateral or cosigners 2 Insufficient profitability 3 Problems with credit history 4 Incomplete loan application 5 Too much debt already 6 Other reason not listed above Sysmiss financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? financial statements checked & certified by external auditor in last fiscal yr? In fiscal year 2008, did this establishment have its annual financial statements checked and certified by an external auditor? Certification of financial statements by external auditor. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance how much of an obstacle is: access to finance SHOW CARD Is access to finance, which includes availability and cost, interest rates, fees and collateral requirements, No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted the court system is fair, impartial and uncorrupted 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The following questions assess how establishments, such as this one, deal with government officials and their agencies. 2) SHOW CARD I am going to read some statements that describe the courts system and how it could affect business. For each statement, please tell me if you Strongly disagree, Tend to disagree, Tend to agree, or Strongly agree. "The court system is fair, impartial and uncorrupted." Self-explanatory 250 -9 don't know (spontaneous) 1 strongly disagree 2 tend to disagree 3 tend to agree 4 strongly agree what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? what % of senior management time was spent in dealing with govt regulations? In a typical week over the last year, what percentage of total senior management's time was spent on dealing with requirements imposed by government regulations? [By senior management I mean managers, directors, and officers above direct supervisors of production/sales workers. Some examples of government regulations are taxes, customs, labor regulations, licensing and registration, including dealings with officials and completing forms] Percent of total senior management's time. Ask managers to estimate what percentage of their time senior managers spend dealing with government regulations, inspections, negotiations and other bureaucratic burden. This is time that would otherwise be spent on business matters. It should not include time spent negotiating procurement contracts with the government - only time dealing with red tape and bureaucracy. 250 -9 don't know (spontaneous) no time was spent 1 2 3 4 5 7 8 9 10 15 17 20 25 30 40 45 50 60 70 75 80 100 % time spent on dealing with environmental regulations % time spent on dealing with environmental regulations % time spent on dealing with environmental regulations % time spent on dealing with environmental regulations % time spent on dealing with environmental regulations In particular, last year, what percentage of total senior management’s time was spent on dealing with environmental regulations? 250 -9 1 2 3 5 6 7 10 15 20 25 30 35 40 50 60 80 100 days to obtain licenses/permissions to expand/start new business days to obtain licenses/permissions to expand/start new business days to obtain licenses/permissions to expand/start new business days to obtain licenses/permissions to expand/start new business days to obtain licenses/permissions to expand/start new business If you were to expand your business or start a new one, how long, in days, would it take for you to obtain the necessary licenses and permissions? 250 -9 -9 Don't know 1 2 3 4 6 7 8 9 10 13 14 15 16 17 19 20 21 25 30 32 34 35 45 60 66 70 90 150 180 182 365 730 is this establishment currently benefitting from a tax holiday? is this establishment currently benefitting from a tax holiday? is this establishment currently benefitting from a tax holiday? is this establishment currently benefitting from a tax holiday? is this establishment currently benefitting from a tax holiday? Is this establishment currently benefitting from a tax holiday? 250 -9 Don't know 1 Yes 2 No over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? over the last 12 months, was this establishment inspected by tax officials? Over the last year, was this establishment visited or inspected by tax officials? If answer is No or Don't Know then GO TO QUESTION BHJ.21 Visitations and inspections from tax inspectorate officials. Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials frequency of inspections/requirement for meeting by tax officials Over the last year, how many times was this establishment either inspected by tax officials or required to meet with them? Self-explanatory 188 62 -9 don't know (spontaneous) 1 2 3 4 5 6 7 10 12 15 23 30 52 Sysmiss in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? in any of these inspections was a gift or informal requested ? In any of these inspections or meetings was a gift or informal payment expected or requested? 1) Bribes from tax inspectors. Self-explanatory 2) Sensitive question, no clarification can be offered 188 62 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss over the last year, how many times was this establishment either inspected by la over the last year, how many times was this establishment either inspected by la over the last year, how many times was this establishment either inspected by la over the last year, how many times was this establishment either inspected by la over the last year, how many times was this establishment either inspected by la Over the last year, how many times was this establishment either inspected by Labor officials or required to meet with them? 250 -9 1 2 3 4 5 6 7 8 10 12 15 24 Times inspected or meet with Environment and Safety officials Times inspected or meet with Environment and Safety officials Times inspected or meet with Environment and Safety officials Times inspected or meet with Environment and Safety officials Times inspected or meet with Environment and Safety officials Over the last year, how many times was this establishment either inspected by Environment and Safety officials or required to meet with them? 250 -9 1 2 3 4 5 6 7 8 9 10 12 15 20 25 30 Times inspected or meet with Statutory Compliance officials Times inspected or meet with Statutory Compliance officials Times inspected or meet with Statutory Compliance officials Times inspected or meet with Statutory Compliance officials Times inspected or meet with Statutory Compliance officials Over the last year, how many times was this establishment either inspected by Statutory Compliance officials or required to meet with them? 250 -9 1 2 3 4 5 6 17 20 30 government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? government contract secured (or attempted) in the last 12 months? Over the last year, has this establishment secured or attempted to secure a government contract? If answer is No or Don't Know then GO TO QUESTION J.7 Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? % of contract value av. firm pays in informal gifts to govt to secure contract? When establishments like this one do business with the government, what percent of the contract value would be typically paid in informal payments or gifts to secure the contract? 1) Percent of the contract value. The question is designed to get at the size of the unaudited or unreported payment that is made to a government officials that directly aided in granting a government contract, in part or in whole, or expanded the size of the contract to include the establishment's business. Again, notice the wording (phrasing) of the question: it asks for the respondent to answer for the “typical” establishment, rather than the establishment being interviewed. 2) Sensitive question, no clarification can be offered 103 147 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 1 2 4 5 15 Sysmiss percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments percent of total annual sales paid in informal payments It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Percent of total annual sales paid as informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 1) Size of informal payments/gifts Informal payments are payments made to government officials that are unaudited or unreported. They are generally given to an official with the expectation that a service will be performed (such as granting a business license), a violation overlooked (such as violation of health regulation), or because the official threatens the business. Notice the wording (phrasing) of the question: it asks for the respondent to answer for establishments “like this one” rather than the establishment being interviewed. 2) Sensitive question, no clarification can be offered 246 4 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 1 2 3 5 10 20 Sysmiss total annual informal payment total annual informal payment total annual informal payment total annual informal payment total annual informal payment It is said that establishments are sometimes required to make gifts or informal payments to public officials to "get things done" with regard to customs, taxes, licenses, regulations, services etc. On average, what percent of total annual sales, or estimated total annual value, do establishments like this one pay in informal payments or gifts to public officials for this purpose? Total annual informal payment PROVIDE EITHER ONE OR THE OTHER, NOT BOTH 1) Size of informal payments/gifts Informal payments are payments made to government officials that are unaudited or unreported. They are generally given to an official with the expectation that a service will be performed (such as granting a business license), a violation overlooked (such as violation of health regulation), or because the official threatens the business. Notice the wording (phrasing) of the question: it asks for the respondent to answer for establishments “like this one” rather than the establishment being interviewed. 2) Sensitive question, no clarification can be offered 4 246 -9 don't know (spontaneous) -8 refusal (spontaneous) no payments 5000 15000 90000 Sysmiss application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? application to obtain an import license submitted over the last 2 years? Over the last two years, did this establishment submit an application to obtain an import license? If anwer is No or Don't Know then GO TO QUESTION J.13 Application for import license Self-explanatory 250 -9 don't know (spontaneous) 1 yes 2 no how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? how many days did it take to obtain your import license? Approximately how many days did it take to obtain this import license from the day of the application to the day it was granted? Wait for import license Self-explanatory 68 182 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 2 3 4 5 6 7 10 14 15 20 21 30 60 90 Sysmiss when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? when you applied for an import license, was an informal gift requested? In reference to that application for an import license, was an informal gift or payment expected or requested? 1) Bribe for import license Self-explanatory 2) Sensitive question, no clarification can be offered 68 182 -9 don't know (spontaneous) -8 ref (spontaneous) 1 yes 2 no Sysmiss application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? application to obtain an operating license submitted over last 2 years? Over the last two years, did this establishment submit an application to obtain an operating license? If answer is No or Don't Know then GO TO QUESTION J.30 Application for operating license Self-explanatory-Includes renewals of operating licenses 250 -9 don't know (spontaneous) 1 yes 2 no how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? how many days did it take to obtain your operating license? Approximately how many days did it take to obtain this operating license from the day of the application to the day it was granted? Wait for operating license Self-explanatory 44 206 -9 don't know (spontaneous) -6 still in process -5 application denied 1 less than one day 2 3 5 6 7 8 12 14 15 20 30 40 45 60 210 Sysmiss when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? when you applied for an operating license was an informal gift requested? In reference to that application for an operating license, was an informal gift or payment expected or requested? 44 206 -9 don't know (spontaneous) -8 refusal (spontaneous) 1 yes 2 no Sysmiss obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates obstacle to the current operations : tax rates 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax rates 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations obstacle to the current operations : tax administrations 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Tax administration 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits obstacle to the current operations : business licensing and permits 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Business licensing and permits 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability obstacle to the current operations : political instability 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Political instability 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption obstacle to the current operations : corruption 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Corruption 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts obstacle to the current operations : courts 1) SHOW CARD 2) ROTATE OPTIONS As I list some factors that can affect the current operations of a business, please look at this card and tell me if you think that each factor is No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment. Courts 1) The manager should be given a card with the different alternatives for 'degree of obstacle' (from 0 to 4). 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year no. permanent, full-time employees of this firm at end of last fiscal year READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: Now I would like to ask you a few questions about this establishment's labour force. At the end of fiscal year 2008, how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees last complete fiscal year are defined as all paid employees that are contracted for a term of one or more fiscal years and/or have a guaranteed renewal of their employment contract and that work up to 8 or more hours per day. All employees and managers (including respondent) should be counted. 250 -9 do not know 2 3 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 50 57 60 63 67 68 70 72 74 75 80 98 99 100 101 102 115 120 123 130 135 147 150 156 160 170 172 180 185 230 250 291 319 401 440 985 permanent, full-time employees beginning of last fiscal year permanent, full-time employees beginning of last fiscal year permanent, full-time employees beginning of last fiscal year permanent, full-time employees beginning of last fiscal year permanent, full-time employees beginning of last fiscal year At the beginning of fiscal year 2008, how many permanent, full-time employees did this establishment employ? 250 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 26 27 28 29 30 32 34 35 36 37 38 39 40 41 43 44 45 48 49 50 52 58 60 66 69 70 71 75 78 80 83 90 98 99 103 110 120 123 125 130 135 147 150 156 166 172 180 181 289 291 321 401 440 950 permanent, full-time employees have left during last fiscal year permanent, full-time employees have left during last fiscal year permanent, full-time employees have left during last fiscal year permanent, full-time employees have left during last fiscal year permanent, full-time employees have left during last fiscal year How many permanent, full-time employees have left this establishment during fiscal year 2008? 250 -9 1 2 3 4 5 6 7 8 10 15 18 21 28 29 30 42 45 110 no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago no. permanent, full-time employees of this firm at end of 3 fiscal years ago Three fiscal years ago, at the end of fiscal year [insert three complete fiscal years ago], how many permanent, full-time employees did this establishment employ? Please include all employees and managers INTERVIEWER: include interviewee if applicable Number of permanent, full-time employees three complete fiscal years ago. See definition of permanent, full-time employees in l1 250 -9 don't know (spontaneous) -7 if establishment was not in business three years ago 1 2 3 4 5 6 7 8 9 10 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 32 34 35 36 37 40 41 45 46 47 48 50 51 55 57 69 71 72 73 74 75 80 84 87 130 140 163 180 200 240 267 390 no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr no. ft employees who were female at end of last fiscal yr At the end of fiscal year 2008, how many permanent full-time employees of this establishment for the following categories were female? 250 -9 do not know 1 2 3 4 5 6 7 8 9 10 11 12 14 15 17 18 19 20 25 30 31 35 40 48 50 55 80 low-skilled foreign employees low-skilled foreign employees low-skilled foreign employees low-skilled foreign employees low-skilled foreign employees At the end of fiscal year 2008, how many foreign employees did you have that were: Low-skilled foreign employees 250 -9 1 2 3 4 5 6 7 8 9 10 11 12 13 15 16 18 20 22 23 25 29 30 33 35 40 42 50 60 80 100 130 140 150 162 165 200 250 303 1000 high-skilled foreign employees high-skilled foreign employees high-skilled foreign employees high-skilled foreign employees high-skilled foreign employees At the end of fiscal year 2008, how many foreign employees did you have that were: High-skilled foreign employees 250 -9 1 2 3 4 5 6 7 8 9 10 12 13 15 17 20 24 26 30 34 40 50 60 75 100 150 female full-time seasonal workers employed last fiscal year female full-time seasonal workers employed last fiscal year female full-time seasonal workers employed last fiscal year female full-time seasonal workers employed last fiscal year female full-time seasonal workers employed last fiscal year How many full-time temporary employees, did this establishment employ in fiscal year 2008? Please provide numbers broken down by gender. IF 0, GO TO QUESTION L.10 INTERVIEWER: Full-time, temporary workers are all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of contract employment and work 8 or more hours per day 250 -9 1 2 3 4 5 6 7 8 9 10 11 15 17 19 20 25 28 45 50 male full-time seasonal workers employed last fiscal year male full-time seasonal workers employed last fiscal year male full-time seasonal workers employed last fiscal year male full-time seasonal workers employed last fiscal year male full-time seasonal workers employed last fiscal year How many full-time temporary employees, did this establishment employ in fiscal year 2008? Please provide numbers broken down by gender. IF 0, GO TO QUESTION L.10 INTERVIEWER: Full-time, temporary workers are all paid short-term (i.e. for less than a fiscal year) employees with no guarantee of renewal of contract employment and work 8 or more hours per day 250 -9 1 2 3 4 5 6 7 8 9 10 12 13 15 18 19 20 24 25 30 31 35 40 50 55 62 70 105 120 135 140 150 160 200 250 350 500 600 av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year av.length of employment of all ft temporary employees in last fiscal year What was the average length of employment of all full-time temporary employees in fiscal year 2008? Average length of employment of all full-time temporary or seasonal employees refers to the number of months that the employee was contracted for work that occupied employees for 40 hours or more per week. If average full-time temporary or seasonal employment was for less than one month, enumerator should write 1. 120 130 -9 don't know (spontaneous) 1 less than one month 2 3 4 5 6 7 8 9 11 12 Sysmiss formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr formal training programs for permanent, ft employees ran in last fiscal yr Over fiscal year 2008, did this establishment have formal training programs for its permanent, full-time employees? Formal training has a structured and defined curriculum. Formal training may include classroom work, seminars, lectures, workshops, and audio-visual presentations and demonstrations. This does not include training to familiarize employees with equipment and machinery on the shop floor, training aimed at familiarizing employees with the establishment's standard operation procedures, or employee orientation at the beginning of an employee's tenure. In-house training may be conducted by other non-supervisory employees of the establishment, the establishment's supervisors or managers, or the establishments training centers. 250 -9 don't know (spontaneous) 1 yes 2 no over fiscal year 2008, did this establishment benefit from government training p over fiscal year 2008, did this establishment benefit from government training p over fiscal year 2008, did this establishment benefit from government training p over fiscal year 2008, did this establishment benefit from government training p over fiscal year 2008, did this establishment benefit from government training p Over fiscal year 2008, did this establishment benefit from Government training programs for its permanent, full-time employees? 250 1 Yes 2 No how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? how much of an obstacle are labour regulations to the operations of this firm? SHOW CARD Are labor regulations No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) Self-explanatory 2) Sensitive question, no clarification can be offered 250 -9 do not know no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? how much of an obstacle is inadequately educated wokforce to your firm? SHOW CARD Is an inadequately educated workforce No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 1) Self-explanatory 2) Sensitive question, no clarification can be offered 250 -9 do not know -7 does not apply no obstacle 1 minor obstacle 2 moderate obstacle 3 major obstacle 4 very severe obstacle hiring foreign workers hiring foreign workers hiring foreign workers hiring foreign workers hiring foreign workers Is hiring foreign workers No Obstacle, a Minor Obstacle, a Moderate Obstacle, a Major Obstacle, or a Very Severe Obstacle to the current operations of this establishment? 250 -9 Don't know -7 Does not apply No Obstacle 1 Minor Obstacle 2 Moderate Obstacle 3 Major Obstacle 4 Very Severe Obstacle most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment most serious obstacle affecting the operation of this establishment 1) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING: The next set of questions is designed to get a general picture of your opinion about the business environment that affects your operations. 2) SHOW CARD Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment. Self-explanatory 250 -9 do not know -7 does not apply 1 access to finance 2 access to land 3 business licensing and permits 4 corruption 5 courts 6 crime, theft and disorder 7 customs and trade regulations 8 electricity 9 inadequately educated workforce 10 labor regulations 11 political instability 12 practices of competitors in the informal sector 13 tax administration 14 tax rates 15 transport rotation order rotation order rotation order rotation order rotation order Which of the following elements of the business environment, if any, currently represents the biggest obstacle faced by this establishment? Rotation 250 19A 19B 19C 19a total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year total labor cost (incl. wages, salaries, bonuses, etc) in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of labor (including wages, salaries, bonuses, social security payments) Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 250 -9 don't know (spontaneous) -8 ref (spontaneous) 31327 47600 70000 85151 92000 95000 99685 102000 108000 120000 137300 144000 145000 147975 148000 150000 160000 168000 170000 171345 172000 180000 184000 187600 190000 200000 210000 214000 223716 240000 250000 250500 250800 252000 260000 269000 277220 296400 300000 301350 333000 349605 349781 350000 365400 380000 390440 396000 400000 406000 406100 421721 430000 432000 440000 450000 456000 475000 480000 482000 500000 504000 540000 550000 555600 575014 576000 580000 600000 606010 608000 650000 650300 660000 672000 700000 710400 712800 714224 720000 782932 800000 820000 840000 883200 900000 903722 914838 981500 997000 1000000 1040292 1048000 1053503 1100000 1125549 1136500 1200000 1211144 1230000 1240000 1250000 1269429 1300000 1301910 1440000 1446961 1448013 1456000 1500000 1580678 1600000 1616490 1800000 1816176 1900000 1963137 1990000 2000000 2010000 2050000 2100000 2129250 2247876 2256743 2312000 2400000 2443362 2500000 2590308 2742000 2964000 3000000 3211214 3600000 4132713 4300000 4400000 4419489 4422356 4800000 5000000 5273862 5488000 5600000 5790000 5816761 5900000 6100000 6321306 6470712 6700000 7000000 7500000 7865821 8000000 8160000 8170000 8316000 8603292 9000000 10000000 11852465 12871783 13000000 13613658 14152496 14331179 15000000 17257739 17700000 19536444 20000000 25000000 27362856 30000000 44000000 45000000 62000000 70090000 75600000 125000000 672300000 total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year total annual costs of electricity in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual costs of electricity Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 250 -9 don't know (spontaneous) -8 ref (spontaneous) 788 1000 1140 1390 1500 1560 2415 2500 2695 3000 3100 3460 3600 3800 4200 4250 4392 4500 4505 4800 5000 5236 5732 5800 6000 6247 6610 6659 6826 7000 7200 7246 7400 7740 8000 8336 8359 9000 9480 9600 10000 11000 11991 12000 13000 13176 13207 14000 14175 14334 14400 14800 15000 15308 15801 16000 17500 17573 18000 18298 18400 18620 19000 20000 21000 21600 21749 21790 24000 25000 26000 29000 30000 33284 34384 35000 35508 36000 36942 40000 40681 44000 45000 45870 48000 50000 51000 52000 54000 54628 54978 56000 59000 60000 61000 65000 65400 67000 69200 70000 70126 72000 72645 74703 75000 76000 78000 80000 84000 85000 90000 94500 95000 96000 99931 100000 110213 115557 120000 132000 140000 150000 197001 197876 200000 240000 260000 266467 270504 281247 288220 300000 336000 356000 393570 404359 414037 416126 450000 500000 507614 531138 537205 600000 700000 720000 769309 825000 953000 1200000 1212253 1400000 1500000 1650000 2500000 2600000 3000000 3600000 4000000 5400000 11120000 12110000 15000000 23121509 27256935 36022155 113100000 231600000 455820000 cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year cost of raw materials and intermediate goods used in prod. in last fiscal year 1) SHOW CARD 2) READ OUT For fiscal year 2008, please provide the following information about this establishment: Total annual cost of raw materials and intermediate goods used in production Total cost of labor, including wages, salaries and benefits is the total annual wages and all annual benefits, including food, transport, social security (i.e. pensions, medical insurance, and unemployment insurance). Raw materials and intermediate goods (M) is the cost of all inputs in the production activity. This is usually an item directly taken from the financial statements Total annual cost of finished goods and materials purchased to resell: (S) is the cost of all finished goods and materials purchased to be resold. Fuel (M) is the total annual cost of all fuels consumed for heat, power, transportation, or the generation of electricity. Do not include the estimated costs of fuels, such as sawdust or blast furnace gas, produced as a byproduct of your manufacturing activities. Include anthracite and bituminous coal, coke, natural and manufactured gas, fuel oil, liquefied petroleum gas, gasoline, and all other fuels, including purchased steam. Be sure to include fuel used to power delivery trucks, fork lifts, or other motor vehicles associated with the establishment. Electricity is the total annual cost of electric energy purchased from public or private utility companies or received from other establishments that belong to the same firm. Exclude the value of electricity generated and used at this establishment. Total annual depreciation is the amortization of fixed assets due to the wearing down and/or obsolescence 250 -9 don't know (spontaneous) -8 ref (spontaneous) 3505 10000 21000 30000 40000 51052 60000 61950 75000 95600 100000 100662 115000 120000 140000 142000 150000 160000 183956 192000 200000 240000 250000 291000 300000 321000 350000 356000 365400 400000 420609 425940 441314 450000 500000 517752 527543 532000 584551 600000 604865 615000 688000 700000 720000 744000 752757 758000 800000 839213 900000 950000 960000 970000 1037480 1094596 1147232 1150000 1200000 1300000 1312527 1350000 1375000 1400000 1500000 1503000 1575000 1686312 1690000 1695546 1750567 1800000 1995000 2000000 2009426 2100000 2132892 2200000 2400000 2500000 2516905 2532571 2540000 2600000 2711895 2786997 2885662 3000000 3058879 3200000 3400000 3550000 3627385 3700000 3946361 4000000 4153329 4164000 4215300 4241000 4250000 5000000 5100000 5158000 5162000 5223000 5400000 5500000 5760000 5926810 6000000 6591497 6641890 6814258 7000000 7244805 7248000 7260000 7392541 7500000 7824000 8000000 8500000 8800000 9000000 9236902 9500000 10000000 11461669 12000000 12161869 12229458 12750000 13104718 14000000 14413000 14600000 14779032 15000000 15681659 16000000 16266794 17776957 18000000 19500000 20000000 20845525 21000000 21900000 22227946 24344239 27387103 28842400 29000000 30000000 30600000 32560017 36000000 36530000 36700000 38000000 40000000 41550000 44126679 45000000 47000000 49300000 49500000 50000000 52075825 53035287 56077137 57355139 65000000 70000000 72500000 79112508 80000000 88976098 100500000 110957242 147346856 182000000 216759230 333521364 370000000 376000000 400000000 402300000 443999218 520000000 662020000 1310790000 what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? what were the establishment's total annual sales three fiscal years ago? In fiscal year [insert three complete fiscal years ago], three fiscal years ago, what were total annual sales for this establishment? Total sales three complete fiscal years ago include the value of all annual sales counting manufactured goods and goods the establishment has bought for trading. If an establishment makes blue jeans and also imports blue jeans for resale, total sales is the value of all blue jeans sold, both produced and imported. Revenue or receipts for all services rendered and any sales of merchandise for the year even though payment may have been received at a later date are included in total sales. Firms operating on a commission basis should report commissions, fees, and other operating income, not gross billings or sales. 250 -9 don’t know (spontaneous) -7 if establishment was not in business three years ago 60000 135429 200000 215000 235000 286522 300000 314000 336000 356000 500000 515000 550000 587050 600000 640000 650000 700000 702146 715000 800000 890000 900000 943000 964406 967237 1000000 1007500 1050000 1200000 1224371 1230704 1332004 1355799 1358670 1363000 1370000 1499714 1500000 1620690 1700000 1800000 1855213 1900000 1936867 2000000 2016943 2050000 2069489 2075675 2131602 2400000 2500000 2688600 2700000 3000000 3061508 3100000 3409682 3450000 3500000 3560000 3600000 4000000 4000550 4100000 4200000 4483229 4500000 4960000 5000000 5100000 5192398 5566169 5600000 5611318 6000000 6500000 6672056 7000000 7031000 7036833 7200000 8000000 8471000 8500000 8681319 8850143 9000000 10000000 10400000 10402700 10900000 11000000 11510000 11925768 12001146 12110970 13100000 13800000 14021000 14414000 14476271 15000000 15400000 15852815 16000000 16933921 18000000 19000000 19100000 19120000 19800000 20000000 21000000 21452191 21622876 21791140 22000000 22393077 22500000 23000000 24843665 25192452 28900000 29000000 30000000 30045711 30500000 31000000 31245963 39000000 39477665 40000000 40805093 45568324 45659707 47181225 49137204 50000000 56300000 60000000 60712742 62560000 63000000 70000000 73000000 83636608 104000000 112107503 122202497 131965643 150000000 165000000 192226092 210000000 220000000 255512340 275285417 337745067 350000000 400000000 425607744 678290000 765260000 797000000 800000000 1082094742 1853118471 2856000000 can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? can we provide the wb with your contact information? The World Bank might be interested in getting in touch with you to follow up on some aspects of this interview. Would you have any objection if we provide them with your contact information? Self-explanatory 250 1 2 main respondent main respondent main respondent main respondent main respondent 250 Accountant Accounts Manager Accounts Officer Administrative Officer Administrative Officer/Manager Administrative and Labour Officer Assistant Finance Manager Assistant General Manager Assistant Manager Branch Manager Chief Executive Oficer Chief Finance Officer Deputy Finance Manager Deputy Managing Director Director Executive Director Finance Controller Finance Manager Finance Manager/Accountant Finance Officer General Manager General Manager (Finance) Manager Manager and Finance Officer Managing Director Managing Director/Proprietor Office Secretary Officiating Managing Director Operation Head Overall Supervisor Plant Manager Project Engineer Project Manager Proprietor Proprietor/Manager Public Relations Officer Sales Manager Senior Accountant Senior Executive Senior General Manager Senior Manager Senior Manger Supervisor main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: main respondent years working in the firm: Please complete the following information about the interviewee(s) 250 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 26 27 28 30 33 35 36 39 gender gender gender gender gender 250 1 Male 2 Female second respondent second respondent second respondent second respondent second respondent 54 . Accountant Accounts Manager Administrative Officer Assistant Finance Manager Assistant Manager Corporate Accountant Deputy Finance Manager Deputy General Finance Manager Finance Manager Finance Officer General Manager Manager Manager/Accountant Managing Director Production Manager Project Engineer Proprietor Senior Accountant Supervisor second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm second respondent years working in the firm Please complete the following information about the interviewee(s) 53 197 1 2 3 4 5 6 7 8 9 10 12 15 18 20 25 28 Sysmiss gender gender gender gender gender 53 197 1 Male 2 Female Sysmiss month month month month month Time face-to-face interview ends 250 4 5 6 day day day day day Time face-to-face interview ends 250 hour hour hour hour hour Time face-to-face interview ends 250 minutes minutes minutes minutes minutes Time face-to-face interview ends 250 perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions perception of the questions regarding opinions and perceptions INTERVIEWERS PLEASE ANSWER AT END OF THE INTERVIEW It is my perception that the responses to the questions regarding opinions and perceptions: Truthful Somewhat truthful Not truthful 250 1 Truthful 2 Somewhat truthful 3 Not truthful The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers The questions regarding figures (productivity and employment numbers 250 1 Are taken directly from establishment records 2 Are estimates computed with some precision 3 Are arbitrary and unreliable numbers interviewer comments interviewer comments interviewer comments interviewer comments interviewer comments INTERVIEWER COMMENTS (Problems occurred/extraordinary circumstances which could influence results) 71 -Respondent seemed to have very good knowledge about his firm -Interview was of good flow and quick -Respondent was so co-operative despite having no time -He commented that they'd welcome any assistance from world bank. . 1. Competition across border (minimum) 2. Royal gvt of Bhutan will not allow to start new or expand the cement agent further 1. Manager had to leave for some work and most questions were left fo the supervisor to answer 2. I felt that supervisor's answers were not that truthful 1. Trial run production started in Sept 2008. So no sales for 2006 and also expenditure is substantially high compared to sales. 2. The firm is under the registration process with Register of Company. They met the requirement of 25% share fo 1. Business license and permission depends on the types of licenses. Industrial license require more time. 2. Informal competition from across the border 1. Infiscal year 2008, the firm had to be temporarily shut down from mid Febraury due to the increase in food grain price in India. Hence incurred loss. However the firm resumed its operation in Janaury 2009 2. Dralha Flour Mill is one of the 1. Tax rates for purchase of mobiles (cell phones) are 10% for Bhutan where as in India it is only 4%. Tax rates become a severe obstacle because the customer buy those goods from near by Indian shops as it is far cheaper there. 2. The enterp 1. The operation of the firm started in middle of year 2006 2. Respondent said that there is no cost of raw materials and intermediate goods as it is a service sector 2005 May - 2007 March they use generator because they were working in a rural area. Access to telephone,water and Electricity connection were a problem because they were working in a remote/rural. E30- informal Competion is problem for the fi Acess to credit and getting business license and permits are the greatest obstacles to the non-nationals carrying out business in Bhutan. As per the sample list it is in region 1 (Thimphu/Paro) however the establishment is actually located in Samdrup Jongkhar (Region 4) so the interview has been conducted in Samdrup Jongkhar At present 70 percentage of the share are held by the promoter who are national and 30 percentage share is planned to be floated in the market. No sales for 2006 because the production begin in 2008 only. Business not running productivitly due to lack of aduquate fund. Currently the operation is temporarly suspendent for four months. The proprietor is planning to resume the operation within next two months. Competition across border is the biggest obstacle Competition from informal firms from across the border Competition from informal or unlicensed firm from India is a major obsticle as Phuntsholing is in border area. D.1a1(11). The main product of this establishment is our ticketing of the tourist and tourism, but also do hiring of vehicles and treking equipements in small scale D.1a3. Percentage of sale is only 70% because some part is covered by wastage and a little part is covered by their box(apple box) manufacturing Diver of the company sold 4 out of 15 truckload of the product without the notice of company, however RICB refunded to the company . There is no sales in 2006 since the company began its operation only in 2007 Felt that the responses were up to her knowledge even though some seemed to be estimation For 2008 the establishment suffered loss For class'c &class'c' contractor there no need to show their financial statement to auditors only for class'b' contractor For fiscal year 2008, due to financial crisis there was reduction in sales and they incurred in annual sales Foreigner are not allowed to take loan and they are not allowed to make new new license, if they were to expand or start a new business. Found it lengthy, kept getting calls and he was not able to focus Fronting is the biggest obstacle in carrying out the business. Indians who are operating the business inside Bhutan in Bhutanese names are at much lower prices and this affects the business. He did not get one contract due to insistance on informal gift. Hotel is run by Indians In 2008 the firm suffered loss In 2008, the firm ran in loss Informal competition from across the bording town It has a current account with BoB. However, it cannot use it currently sincen the enterprise has a court case with BOB Access to finance is a server obstacle Informal payments are very rampant. Certain percentage of the bid value has to be K.21- The financal Statement of the establishment has not been checked by an external auditor yet. It is soon going to be done. Lack of raw materials and mechanism set by NRDC (Main factors affecting the business of the establishment) Loan and the new issue of business licenses to non-national is not permitted Non-Bhutanese are not allowed to avail loan and they donot get business license as they use to in the early 1960's. Non-Bhutanese are not eligible to apply for any business license unlike in the past (1960,s) Not Responding Well Not sure how long he can carry on business in Bhutan. The RGoB may revoke his license anytime. Does not feel secured anymore. Has been operating the business for the last years. RGoB need to look at the contribution made by individual Indian Political instability across the border is the biggest obstacle since the labourers come from Indian border Though the enterprise began operation sometime in 2006 its sales started only towards the last quarter (oct-Dec) in 2008. Repondent Seemed to be Speaking the truth and very Co-operative Respondent is not very interested in the interview & wanted to finish fast Respondent said that Bhutan Chamber of Commerce office was established in Samdrup Jongkhar in 2008 and the officals frequailty visited them. Respondent said that competition from informal firms are obstacle because of border area. Respondent was less interested, hurry to leave the room Sales Figure for 2006 is not available with the present proprietor as the business was run by other person for that year. She was very busy with her works and wanted to finish it in short period of time The enterprise does not have a current account. It has only a saving account The establishment has not been able to operate for two months due to labour problem The firm incurred loss for the year 2008 The foreigner who has a business previously are now not allowed to take loan and when they apply for business license to expand or start new one, it has become impossible for them. They can renew their exsiting license which they got in 1970's The manager was very co-operative The repondent was not cooperative and wanted to finish the interview fast The respondent said that telecommunication is a major obstacle to international handwith issues specifically to price out rages The respondent said that the access to finance depends on the availability and the type of collateral that you have to pledge to financial institution The respondent was very co-operative and frank with answer The vegetable oil processing unit of our company is presently on a shut down due to the imposition of import duty on import of raw materials by the newly formed government. The same problem has crippled all the other oil manufacturing industrie There is a problem of competition from informal sector since it is located near border area They are foreigner. So, they are not allowed to take loan and also they know that government will not allow them to make new business license. So, acess to finance, acess to land and business licensing is not applicable for them They have license from 1994 but they start operation in 2004, they used to renew their license yearly They said that no loans are give to outsiders. So, acess to finance is obstacle. This establishment has got no loan from any financial institution because of being non- Bhutanese (Indian) This interview took tittle longer time compared to others because the respondent had to call and ask for some answer to question from their managing director who was out of station This type of Survey are done many times said by the proprietor Trial production started in September 2008-December 2008. Low graded production have low sales. Therefore loss incurred in 2008. Real production started in 2009 We stated that inadequately educated work force and acess to finance is greatest obstacles However, he perceives acess to finance is the greatest obstacle faced by this enterprise most of the construction material have to be transported from Phuntsholing & India. Constant strikes across the border hamper the operation due to delay in transporting the construction material on time increases the overhead cost store deals in multiple items like footwear, grocery, electrical goods etc. the manager was very reluctant to give interview. After repeated request the interview was conducted this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: this questionnaire was completed in: SUPERVISORS PLEASE ANSWER This questionnaire was completed in: One visit in face-to-face interview with one person One visit in face-to-face interview with different managers/staff Several visits If answer is 1 then STOP HERE 250 1 One visit with one person 2 One visit with different managers/staff 3 Several visits if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours if option 2 or 3 in a.18, estimate duration of the whole interview: hours 1) SUPERVISORS PLEASE ANSWER 2) If option 2 or 3 in A.18, estimate duration of the whole interview 46 204 2 1 0.211 1 2 Sysmiss if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes if option 2 or 3 in a.18, estimate duration of the whole interview:minutes 53 197 58 21.547 18.947 5 7 8 10 11 12 13 15 16 18 19 20 29 30 40 42 45 50 55 58 Sysmiss 250 For some units it was impossible to determine eligibility because the contact was not successfully completed. Consequently, different assumptions as to their eligibility result in different universe cells' adjustments and in different sampling weights. Median assumption: eligible establishments are those for which it was possible to directly determine eligibility and those that rejected the screener questionnaire or an answering machine or fax was the only response. Median weights are used for computing indicators on the www.enterprisesurveys.org .