DDI_WB_BFA_2003_CFS_v01_M Development Economics Data Group 2012-03-07 NADA Version 01 (March 2012) World Bank Client Feedback Survey 2003 CFS 2003 BFA_2003_CFS_v01_M World Bank NADA World Bank 1818 H Street NW Washington DC 20433 United States Tel 1-202-473-1000 Fax 1-202-477-6391 Email info@worldbank.org Web http://www.worldbank.org World Bank World Bank Client Feedback Survey Databank MSN J8-811 1818 H Street NW Washington DC 20433 United States Email afrdatabank@worldbank.org Client Feedback Surveys The client survey is designed to collect, measure and assess the views of World Bank clients about the quality of the Bank's assistance, in terms of the importance of the Bank's various activities to them, and the Bank's effectiveness in those areas. The survey uses a mail-in questionnaire, covering the Bank's overall contribution and support to development, Bank officials' interactions with clients, various aspects of project design and implementation, and non-lending services. The questionnaire may be custom-tailored to gather needed country-specific information. Optional sections may be added to ask about the role of the Bank's country office, how well the Bank works with others, and the Bank's role in donor coordination and mobilization of resources. Interviews are also conducted with a small number of key clients and partners to provide qualitative inputs to complement the quantitative surveys. Burkina Faso (1) Senior government officials; (2) Implementing agency and ministerial staff (National) ; (3) private sector representative; (4) civil society representatives; and (5) representatives of bilateral and multilateral donors active in the country (6) Implementing agency and ministerial staff (Local) Sample survey data [ssd] Multi-stage stratified random sample 104 Individuals Mail Questionnaire [mail] Data collected is computed and analyzed with SPSS. Descriptive analysis (mean and standard deviation) is used to measure importance and the effectiveness the Bank, and to measure the distribution of the respondents. Data cleaning is done during the data entry stage and/or during analyzes of the data. Use of the dataset must be acknowledged using a citation which would include: - the Identification of the Primary Investigator - the title of the survey (including country, acronym and year of implementation) - the survey reference number - the source and date of download The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.